Ingest Operator

Job Title: Ingest Operator

• Media Ingestion:

• Ingest and organize digital assets (video, audio, subtitle, metadata files) received via client portals, FTP, or cloud-based delivery systems.
• Validate incoming files against delivery specifications and internal standards.
• Log and maintain accurate asset details in the Media Asset Management (MAM) or workflow tracking system.

• File Management & Preparation:

• Perform file conversions, transcoding, or rewrapping as per DMS workflow requirements.
• Ensure compatibility of media formats for editorial, QC, and delivery stages.
• Maintain clean and structured folder hierarchies across shared storage systems.

• Quality & Compliance:

• Conduct basic technical QC checks to confirm audio/video integrity, duration match, frame rate, and codec compliance.
• Flag and escalate any discrepancies or corrupt files to the QC or Production teams.
• Ensure all assets adhere to security and confidentiality protocols.

• Coordination & Reporting:

• Collaborate with QC, localization, and delivery teams to ensure timely and accurate content availability.
• Track progress of ingested files and update workflow management tools or trackers.
• Prepare and share daily ingestion status reports with leads or project coordinators.

Skills:

• 1-3 years of experience in media operations, post-production, or digital content workflows.
• Strong understanding of digital media formats, codecs, and wrappers (e.g., ProRes, DNxHD, MXF, MP4).
• Hands-on experience with transcoding tools (e.g., Adobe Media Encoder, Telestream Vantage, or FFmpeg).
• Familiarity with MAM/DAM systems and file transfer tools (e.g., Aspera, Signiant, FTP).
• Working knowledge of QC standards for OTT and broadcast deliverables.
• Detail-oriented, organized, and able to manage large volumes of assets under tight deadlines.
• Comfortable working in rotational shifts as per production schedules.

Preferred:

• Experience working with global media clients or content distributors.
• Exposure to DMS processes such as mastering, versioning, or localization workflows.
• Basic understanding of metadata structures and delivery specifications for platforms like Netflix, Amazon, or Disney+.

Key Attributes:

• High attention to detail and quality consciousness.
• Strong communication and coordination skills.
• Team player with a proactive and problem-solving mindset.
• Adaptable to evolving digital workflows and tools.