Infra Tech Support Practitioner

Job Description

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Splunk Administration Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : Graduate fulltime degree Summary :As a Splunk Administrator, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve providing hardware/software support and implementing technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Key Responsibilities:- Multi-Site Clustering (both Search heads & indexers stack) with replication strategies Indexes management Summary Indexes/DM Acceleration/Scheduled searches Maintain Jobs & their performance Splunk Install/Upgrade Create & Develop Monitoring Jobs for alerts Troubleshoot issues/error via different logs SPL (tune real-time searches) DMC, DB Connect exposure & knowledge Maintain & develop documents (SOPs) of the whole platform Technical Experience:- Experience of working with YAML/Ansible for automation Strong Architecture knowledge (distributed search/index lifecycle/cluster bundle/manage apps/rolling operation/buckets management) Comfortable working with UNIX Platform Basic Networking Skills Azure DevOps/CICD pipelines for code deploy Experience of working into Azure Cloud environment Strong skills into core Splunk Enterprise Administration (Admin certified-preferable) Professional Attributes:- An individual should have a proven experience of at least 3.5 years as a Splunk administrator. Hold great ability to understand the business requirements and converting them into solution designs, Should be quality oriented, Committed to deliver, pragmatic and solution oriented, and most importantly a team player and with great communication skills. Educational Qualifications:- Graduate/full time degree Additional Information:- To support 24*7 environment with rotational shifts Qualifications Graduate fulltime degree