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Infra Tech Support Practitioner

Infra Tech Support Practitioner

Accenture

1 - 3 years

1 - 5 Lacs

noida

Posted:1 day ago| Platform:

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Skills Required

continuous integration kubernetes devops python aws docker sql ansible technical support java git unix shell scripting gcp powershell linux jenkins html shell scripting mysql github maven microsoft azure javascript troubleshooting bash unix

Work Mode

Work from Office

Job Type

Full Time

Job Description

About The Role
Project Role :Infra Tech Support Practitioner
Project Role Description :Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills :DevOps
Good to have skills :NA
Minimum 2 year of experience is required
Educational Qualification :15 years full time education
Summary:As an Infra Tech Support Practitioner, you will engage in the ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve addressing technical issues, providing solutions for configured services across various platforms, and ensuring the smooth operation of hardware and software systems. You will work both remotely and onsite, collaborating with team members to troubleshoot and resolve issues effectively, while adhering to defined operating models and processes. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the implementation of technology at the operating system level across all server and network areas.- Provide hardware and software support for various software solutions and vendors. Professional & Technical
Skills:

Proficiency in DevOps.- Strong understanding of continuous integration and continuous deployment practices.- Experience with cloud platforms such as AWS, Azure, or Google Cloud.- Familiarity with containerization technologies like Docker and Kubernetes.- Knowledge of scripting languages such as Python, Bash, or PowerShell.
Additional Information:- The candidate should have minimum 2 years of experience in DevOps.- This position is based at our Noida office.- A 15 years full time education is required. Qualification 15 years full time education

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Infra Tech Support Practitioner