Infra Tech Support Practitioner

1 - 3 years

1 - 5 Lacs

Posted:1 day ago| Platform: Naukri logo

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Job Type

Full Time

Job Description


 About The Role  
Project Role :Infra Tech Support Practitioner
Project Role Description :Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills :DevOps
Good to have skills :NA
Minimum 5 year of experience is required
Educational Qualification :15 years full time education
Summary:As an Infra Tech Support Practitioner, you will engage in the ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve addressing technical issues, collaborating with various teams, and ensuring that all configured services operate smoothly across different platforms. You will be responsible for troubleshooting hardware and software problems, providing solutions, and implementing technology at the operating system level, all while adhering to defined operating models and processes. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training sessions for junior team members to enhance their technical skills.- Monitor system performance and proactively identify areas for improvement. Professional & Technical
Skills:
  • Proficiency in DevOps.- Strong understanding of continuous integration and continuous deployment practices.- Experience with cloud platforms such as AWS, Azure, or Google Cloud.- Familiarity with containerization technologies like Docker and Kubernetes.- Knowledge of scripting languages such as Python or Bash for automation.
    Additional Information:- The candidate should have minimum 5 years of experience in DevOps.- This position is based at our Noida office.- A 15 years full time education is required. Qualification 15 years full time education
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