2 Infra Management Jobs

Working week 5 days in a weeek , 1st and 3rd Saturday working as per the norms. Role & Responsibilities Being the face of TechM, at client premise, responsible for delivery assurance for all the programs and close customer interactions. To manage multiple complex customer programs from design and development to production with end-to-end delivery responsibility, ensuring delivery excellence and customer delight. Interface and engage with customers at a strategic level, ensuring that not only the current program requirements are met but forecast needs or issues that may arise and devise ways to address those proactively. Responsible for delivery operations that includes Master Incident Management. Responsible for ADMS, AMS, Infra Management & Security management for the programs. Ensure that all customer feedback processes are completed on time. Ensure overall program lifecycle deployment by defining resources and schedules for multiple program implementation. Influence customer perception positively and contribute to relationship management and drive account farming. Provide overall Technical/ Functional/ Management guidance to the team. Oversee the launch of multiple programs from concept to delivery, aligning with various stakeholders and communicating effectively with multi culture teams. Contribute to the Digitization drive of the Bank. Ensure multiple program deliveries are within the budget, up to quality standards and as per the program delivery timelines committed to clients. Create a program level culture of giving the customer more for less. Build mechanisms for individuals and teams to innovate and reward such actions on an ongoing basis. Ensure that both internal as well as client driven quality and compliance norms are met. Ensure complete contract management, including profitability and other parameters across multiple projects. Support and cultivate a culture of completing documentation and reviews, particularly the ongoing and post project/program knowledge management related actions. Ensure that going forward the best practices become a part of the standard process. Create and maintain multiple program level dashboards to enable effective project/program management. Promote teamwork, motivate, mentor, develop subordinates and manage any conflicts within the teams. Align with the multiple units across teams for creating effective value chain for the customers. Ensure that skillsets in the team are built with the necessary certification. Play the role of the Mentor and Coach to the multiple program teams, sometimes working with many levels down, to both assess and develop their technical/professional capabilities. Skills/Qualification Minimum experience of 15+ years Program Mangement 50%, Technical 50% Candidate should be BE/BTech/MTech/MCA or Equivalent Should be working as a program head/director already in his current role for big team size program. Should have majorly worked on JAVA/J2EE technology. Should be 100% from Banking and Finance Delivery background. Should have experience in handling Indian customers. Should be comfortable to work from client office premises. Banking Domains Skills Banking Retail/Corporate Candidates may have experience in core Banking or retail baking or corporate banking. Cash Management/Loan Management Supply Chain finance or Financing domain for retail/corporate Asset & Liability Management/Wealth Management Treasury or Risk Management Global Payments using SWIFT or domestic payments using domestic available channels like UPI, etc.

Your work profile As Assistant Manager in our Cyber Team youll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations: - The SIEM Infrastructure Engineer is responsible for designing, implementing, and maintaining the infrastructure and systems that support SIEM platforms within an organization's cybersecurity environment. This role involves the management of security event logs, ensuring efficient data collection and analysis, and working with a team of cybersecurity professionals to provide actionable insights and protect the organization from potential security threats. Desired qualifications 4- 5 years of experience in SIEM Infrastructure Engineering and Administration Certification’s requirements: SIEM Associate / Admin / FireEye Certified Engineer/ CCNA / Any Cloud Admin Certifications Location and way of working Base location: Hyderabad Professional is required to work from office Your role as a Deputy Manager We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society. Ability to perform the SIEM health Checks and remediate any anomalies observed (Preferably Cloud Based SIEM's) Troubleshoot SIEM platform issues and other SOC tools like Fireeye and PaloAlto XSOAR Data archiving and backup and data purging configuration as per need and compliance Good Knowledge on Service Now Tool for raising Change Mangement Requests on SOC Administration Activities as per ITIL Framework Building incident reports, advisories and review defined SLA's for Incident alerting and Incident closure Update all key process documents wherever required Creation of daily and weekly tracker sheet and submit to SOC manager for review Integrate various Log Sources and create custom parsers Logging level troubleshooting for Windows and Unix servers Raise OEM Support tickets for troubleshooting and resolution