Infosys BPM is Hiring - Walk-in - Service Desk & Customer Service - Pune

Walk-In Drive @ Infosys BPM Launch Your Career in Service Desk & Customer Support!

Locations:

Walk-In Dates:

Time:

Venue:

ASCENDAS, Ascendas, Hinjewadi - Kasarsai Rd, Phase 3, Hinjawadi Rajiv Gandhi Infotech Park, Hinjawadi, Pimpri-Chinchwad, Maharashtra, 411057.

Mode:

Who We Are Hiring

Customer Support & Service Desk expertise

Open Roles:

Customer Support

Location:

Work Mode:

Shifts:

Experience:

Qualification:

What You'll Do:

• Be the voice of the brand resolve customer queries via calls, chat, and email.
• Deliver exceptional customer experiences with empathy and efficiency.
• Own and resolve issues independently with analytical thinking.
• Respect customer time and ensure every interaction adds value.
• Thrive in a collaborative, high-energy environment.

What We're Looking For:

• Excellent communication skills.
• Quick problem-solving abilities.
• Willingness to work in a 24x7 setup.
• A proactive mindset and strong time management.

Service Desk

Location:

Work Mode:

Shifts:

Experience:

Your Mission:

• Provide remote support for laptops, desktops, LAN issues, and applications.
• Troubleshoot across platforms Windows, Android, iOS.
• Support Microsoft tools: Outlook, Teams, SharePoint, OneDrive, Skype.
• Handle registry fixes, patch upgrades, virus/security troubleshooting.
• Collaborate on network issues including VPN, TCP/IP, and OSI models.

Your Toolkit:

• Intermediate knowledge of OS, browsers, and MS Office Suite.
• Experience in a busy ICT Service Desk environment.
• Basic networking knowledge and troubleshooting skills.

What You Need to Bring

• Excellent communication skills (written & verbal English)
• Willingness to work in

  US time zones

  (Night Shifts)

• Any Full-time Graduate

  (No backlogs)
• Commitment to

  100% Work from Office (No Hybrid)

• Readiness to complete client-specific training
• Ability to handle

  24x7 rotational shifts

Preferred:

Mandatory Documents to Carry

• Updated

  printout of your resume

• Any

  2 government-issued photo IDs

  (PAN / Aadhar / Voter ID / Passport)

• All original academic documents

  for verification:
• 10th & 12th Marksheets
• Graduation (All Semesters, CMM, Provisional & Degree Certificate)

not permitted

mandatory for entry

How to Attend the Walk-In

• Carry a copy of this email/invitation

• Register your application in advance

• Walk into the

  Infosys Pune Office

  on 5th, 6th, & 7th

  November 2025

  between

  10:00 AM 1:00 PM

Why Infosys BPM

• Work with a global brand
• Extensive training & upskilling programs
• Fast-track career growth in tech support or customer success
• Dynamic, inclusive, and team-oriented culture

Come build your career with Infosys BPM. Let's grow, together.

We can't wait to meet you!

Warm Regards,

Talent Acquisition Team

Infosys BPM Ltd.

Human Resources | INFY HR

www.infosysbpm.com

Bangalore | Pune | Global Locations

Transforming Talent | Empowering Careers