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Information Process Enabler

0 years

Gandhinagar Gujarat

Posted:7 months ago

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Job Description

  • Monitoring of live and non-live video using in-house tools and dashboard
  • Adjusting boundaries of events as content schedule shifts (events run long or short)
  • Check & handle emails, chats, tickets and requests from Customer internal teams and vendors/providers
  • Ensure programs, cases, posts or tickets are handled within SLAs
  • Unique ID findings in the third party database based on partner Metadata
  • Daily tickets handling to triage the issues as per the given instructions
  • Communicate with Client SPOC effectively with good articulation when required
  • QA data preparation during new partner onboardings


Location
Gandhinagar
Job Function
BUSINESS PROCESS SERVICES
Role
Executive
Job Id
397963
Desired Skills
Communication

Desired Candidate Profile

Qualifications : BACHELOR OF ARTS

Skills Required

bachelor's degree

Work Mode

On-site

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