Job
Description
Job Responsibilities Work with account executives to understand the prospective customer's business needs and partner with the account executive on strategy to achieve the desired outcomes. The Industry Consultant will leverage their industry knowledge to engage, educate, understand, and interpret customer needs as an equal with the intention of becoming a trusted advisor. Participate in go to market strategy development and alignment with marketing, product development, and other cross functional teams, particularly through the provision of feedback to influence the on-going product strategy Conduct evaluations and assessments of the customers business practices, work processes, and technical environments to provides a future state vision/transformation which will incorporate HxGN EAM as core solution within their business Provide business inputs for RFI and RFP responses including things such as high-level vision; guidance on response terminology and provide response to questions regarding over-arching concepts; and provide final review of response alignments with your overall solution vision Engage with the prospect customer's Executive and/or C-Suite, as appropriate, to develop and articulate the business benefits and the business value associated with future state vision/transformation Coordinate successfully with the Business Solution Consulting team on the linkages between business benefits/values with the functional capabilities of the desired solution stack Coordinate with multiple internal teams to orchestrate successful presentations and demonstrations to provide an unambiguous viewpoint of the future state solution stack Collaborate with customers and partners to address security and compliance, performance at scale, availability, and manageability of customer IT operations. Be self-managing, yet work with other members of the Business Architecture Team, to leverage their expertise in developing content the team contains senior value engineers, technical business architects, enterprise architects, reliability engineers and others Provide content and direction to marketing to enable them to provide collateral to support your market segment including authoring and co-authoring white papers, eBooks and other content that may require deep market knowledge Engage with industry communities and the customer base through active participation and leadership in forums, conferences, and professional organizations including the presentation of thought-provoking content aimed at enticing prospects/customers to more heavily engage Remain engaged with the prospect/customer's Executive and C-Suite post sale to make sure implementation aligns with the vision articulated through the sales process; this could include sitting on a steering panel for the project. Travel: Travel time is anticipated to be lower with the acceptance of video conferencing in the post pandemic world. Current experience would suggest an estimate for travel time would be 20-30%, including internationally. However, this will be subject to change as we re-evaluate new working realities. Education / Qualifications Excellent communication and interpersonal skills including being a confident and articulate speaker. 10+ Years working within the asset intensive industries, preferably in a senior position that provides good across the board knowledge of the industry segment. 5+ years working with competitor solutions in the EAM/APM/AIP space in a similar role or an equivalent time with consulting firms servicing the industry. BTech / MTech degree or equivalent qualification/experience. Ability to understand and communicate with all levels in an organization. Excellent presentation skills, previous experience of C-Level Presentation, Customer communication/handling.
