Indian Institute of eCommerce

Job Title: Sales Executive (EdTech) for Online Certification Program Location: Initially Remote; potential mandatory transition to Bangalore office after three months Salary And Compensation Base Salary: ₹25,000 per month, totaling ₹3 lakhs annually. Performance Incentives: Up to ₹75,000 per month based on achieving sales targets, which can total up to ₹9 lakhs annually. Annual Performance Bonus: Upon completing one year and meeting minimum sales targets, an additional bonus of ₹3 lakhs is awarded. Total Potential Earnings: Up to ₹15 lakhs per annum, including base salary, incentives, and bonus. Job Overview We are seeking a driven Sales Executive with a solid background in EduTech sales to market and sell our Certified E-commerce Professional program. This high-ticket program is designed to enhance the careers of professionals through certification and offers substantial business and job opportunities. Key Responsibilities Perform sales calls to a targeted list of potential customers, persuasively explaining the advantages of our online courses and closing sales. Achieve a minimum of 10 sales per week to meet weekly and monthly sales targets. Leverage leads generated via social media to convert into paying customers. Participate in a one-week training session to optimally prepare for effective course promotion. Requirements Proven sales experience, particularly in online educational courses, with a consistent track record of achieving sales goals. Exceptional communication and negotiation skills. Capability to start remotely with the flexibility to transition to office-based work in Bangalore as required. Compensation And Incentives Competitive base salary with an aggressive incentive plan. Incentives are calculated at 10% for meeting a minimum of 30 sales per month, leading to potential monthly earnings of up to ₹75,000 in incentives alone. If the monthly sales target of 30 sales is not met but sales are still made, the incentive rate is 5% of the total sales value. Additional Details This role begins with a 30-day probation period where meeting sales targets is crucial. Failure to meet the minimum sales target during the probation period may lead to immediate termination without notice. Continuation of employment and salary is contingent on consistently achieving sales targets. How To Apply If you are interested and meet the requirements, please send your resume and a cover letter explaining your experience in sales and your suitability for this position. This revised description should more effectively communicate the lucrative potential of the role, making it a compelling opportunity for qualified candidates. Skills:- Sales and Telesales

Job Summary: HeartfulCraft is seeking a Remote Import-Export Support Executive with prior experience in the handicrafts export industry . The ideal candidate must be capable of supporting merchant exporters , resolving their queries, and providing complete backend support on international trade, buyer communication, export documentation , and order processing . This role is 100% remote and demands strong communication, organizational, and export process knowledge. Key Responsibilities: Handle daily queries from merchant exporters regarding: Export process (IEC, GST, LUT, HS Code, shipping, etc.) International buyer communication and follow-up Lead generation follow-up support Product pricing, MOQ, catalog, and HS code clarification Assist in managing international buyer enquiries (email, WhatsApp, B2B platforms) Coordinate internally with sourcing, logistics, and documentation teams Share catalogs, proforma invoices, and track order stages Provide support for quality checks, packaging details, and export compliance Maintain CRM records and timely updates on all interactions Requirements: Minimum 3-5 years of experience in B2B export support , preferably in handicrafts, home décor, or FMCG exports Strong understanding of international trade process : IEC, HS Code, documentation, shipping, buyer interaction, etc. Experience handling international buyer queries Excellent written and spoken communication in English & Hindi Strong follow-up and multitasking skills Proficient in email, Excel/Google Sheets, WhatsApp, CRM, and digital tools Preferred Qualifications: Prior experience working with artisan clusters or GI-tagged products Knowledge of B2B platforms (Alibaba, TradeIndia, IndiaMART, etc.) Familiarity with export documentation software , e.g., DGFT portal, ICEGATE, etc. Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Flexible schedule Work from home Work Location: Remote

Export Support Manager — Handicrafts (B2B) About Organisation: We are a fast-growing handicraft export company in India , working with skilled artisans and craft clusters across Rajasthan, Uttar Pradesh, Kashmir, Gujarat, and other GI-tag regions to deliver high-quality handmade products to international wholesale buyers . Our portfolio includes wooden handicrafts, blue pottery, Chikankari embroidery, brassware, marble inlay, handwoven textiles, jute products, cane & bamboo crafts, leather goods, metal handicrafts, terracotta pottery, sustainable home décor items, and eco-friendly artisanal products . We export to wholesalers, distributors, home décor brands, giftware importers, lifestyle concept stores, and boutique retailers across Europe, North America, the Middle East, Australia, and Japan . We operate through a global network of handicraft export agents, merchant exporters, and commission-based B2B sales representatives who connect us to bulk buyers and importers . Title: Export Support Manager — Handicrafts (B2B) Reports to: Owner / Managing Director Location: Remote Type: Full-time Experience: 5 Years Minimum Mission To own and run the complete Indian handicraft export business cycle — from artisan sourcing and product development to international buyer acquisition, sales closing, export documentation, and logistics management — while training and mentoring handicraft export agents worldwide . This role demands expertise in international trade of handicrafts, Indian craft sector sourcing, quality control, export compliance, and B2B negotiation . Key Responsibilities 1. Export Agent Enablement & Training Train and mentor handicraft export agents , merchant exporters, and reseller partners. Develop handicraft export SOPs , buyer outreach scripts, and international trade playbooks . Conduct product knowledge sessions on wooden décor, brass artefacts, handmade textiles, blue pottery, cane baskets, macrame products, leather handicrafts, metal figurines, and eco-friendly home décor . Teach pricing structures: Factory Rate, FOB India, CIF, DDP for handicraft shipments. Track agent pipelines for bulk handicraft orders and coach on deal closure. 2. Buyer Acquisition & Relationship Management Guide agents in generating handicraft buyer leads from Alibaba, Global Sources, IndiaMART, EPCH directories, LinkedIn Sales Navigator, Instagram B2B marketing, and international trade fairs . Qualify bulk buyers for Indian handicrafts using BANT/MEDDICC frameworks . Negotiate orders for handmade products with importers and retailers in USA, UK, UAE, France, Germany, Canada, and Australia . 3. Supplier Sourcing & Product Development Source and audit handicraft suppliers from Saharanpur (wood), Jaipur (blue pottery), Lucknow (Chikankari), Kutch (embroidery), Moradabad (brassware), Khurja (pottery), Nagaland (bamboo crafts), and Varanasi (textiles) . Manage artisan contracts covering quality, delivery timelines, and exclusivity . Oversee custom product development for large orders and private label handicraft exports . 4. Samples & Product Approval Manage golden samples for buyers in USA, Europe, and the Middle East . Ensure samples meet international compliance standards (REACH, CPSIA, Prop65, ISPM-15). 5. Pricing, Costing & Margin Control Prepare costing sheets for handicrafts factoring in raw materials, labor, artisanal handwork, wastage, packaging, inland transport, CHA charges, freight, and commissions . 6. Quality Control & Inspections Prepare QC checklists for handicraft SKUs (size, finish, packaging). Arrange third-party inspections for large export shipments. 7. Export Documentation & Compliance Handle export paperwork for handicrafts : IEC, RCMC (EPCH), AD Code, GST LUT/Bond. Commercial Invoice, Packing List, Proforma Invoice, Bill of Lading/AWB. Certificate of Origin, Phytosanitary/Fumigation Certificate. Inspection & Insurance Certificates. Ensure country-specific compliance for handmade exports (CE Mark, UKCA, REACH, CPSIA). 8. Logistics & Shipping Plan LCL/FCL shipments for bulk handicraft orders . Coordinate with freight forwarders experienced in fragile handicraft shipping . 9. Payment Collection Secure TT Advance, LC at sight, DP payment terms for international handicraft orders. 10. Reporting & Continuous Improvement Maintain CRM for handicraft export leads and orders . Identify new global markets for Indian handicrafts . Required Skills & Qualifications 5–10+ years experience in handicraft exports or home décor B2B trade . Proven track record in closing international orders for handmade products . Deep understanding of Indian craft sector, artisan supply chains, GI-tagged products, and international buyer requirements . Expertise in Incoterms 2020, HS codes for handicrafts, export incentives (RoDTEP, Duty Drawback) . Strong communication skills for international B2B negotiations . Managing the Product Catalogues, Managing the Shopify Site, Understanding the Pricing calculation etc. KPIs New handicraft buyer acquisition rate . Conversion rate from lead → purchase order for handicrafts. OTIF delivery of handicraft orders. Zero-documentation rejections. High agent satisfaction in handicraft export training . 📌 For Interview : WhatsApp +91 9731508888 | Email: support@iiec.edu.in 🌐 Website : https://heartfulcraft.com