Job Title: Desktop Administrator Location: Bangalore Experience: 25 Years Designation: Desktop Administrator • IT Infrastructure & Governance Shift: 1 PM to 10 PM or 10 PM to 7AM Job Summary: The Desktop Administrator is responsible for managing, configuring, and maintaining desktop environments across the organization. This role ensures the stability, security, and optimal performance of end-user systems, including desktops, laptops, and related software. Key Responsibilities: Install, configure, and maintain Windows desktops and laptops. Manage patching, updates, and security compliance for all endpoints. Administer Active Directory, and user profiles. Monitoring The Ticketing portal and handling the assigned Tickets. Deploy and manage applications using SCCM, Intune, or similar tools. Monitor and troubleshoot desktop performance, hardware failures, and software issues. Maintain endpoint security solutions (antivirus, encryption, etc.). Manage desktop imaging and deployment processes. Provide Level 2/3 support for escalated desktop issues. Maintain accurate asset inventory and documentation. Collaborate with the Service Desk and Infrastructure teams for issue resolution and projects. Required Skills & Qualifications: Education: Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience). Experience: 2–5 years in desktop administration or end-user computing roles. Strong knowledge of Windows OS, Active Directory, Group Policy, and Office 365. Experience with SCCM, Intune, or other endpoint management tools. Familiarity with networking basics (TCP/IP, DNS, DHCP). Excellent troubleshooting and problem-solving skills. Preferred Skills: Knowledge of PowerShell scripting for automation. Experience with VDI environments (Citrix, VMware Horizon).
Job Title: SOC Analyst - Security Operations Location: Bangalore Experience: 36 Years Designation: SOC Analyst – Security Operations Job Brief We are looking for a dedicated and detail-oriented SOC Analyst – Security Operations to join our cybersecurity team. You will be responsible for monitoring, detecting, and responding to security incidents, performing threat analysis, and contributing to strengthening the organization’s security posture. This role involves collaborating with cross-functional teams, conducting investigations, and ensuring compliance with security policies and regulations. Key Responsibilities Perform daily SOC monitoring, detection, and incident response activities. Monitor security alerts from SIEM, SOAR, and other security platforms. Investigate and analyse security events to determine severity and impact. Create and update incident tickets, ensuring accurate documentation. Conduct internal and external security audits and assessments. Investigate security breaches, determine root causes, and recommend corrective actions. Support the improvement of incident response, forensic, and disaster recovery processes. Research emerging threats and update detection and mitigation strategies. Enforce security best practices and compliance policies. Assist in external compliance and regulatory audits. Prepare and submit daily, weekly, and monthly SOC operational reports. Coordinate with IT teams and vendors during incident resolution. Participate in 24x7 shift operations, including weekend/holiday rotations. Required Skills & Experience Bachelor’s degree in Computer Science, Information Technology, or equivalent. 3–6 years of hands-on experience in cybersecurity/SOC operations. Strong understanding of: Network protocols, OS & database security. Cloud environments (Windows, Unix, Linux, MS Azure, Android, iOS). Malware analysis, compromise investigation, and forensics. SIEM/SOAR tools (rule tuning, correlation, incident handling). Vulnerability & penetration testing (web, OS, network, MDM, cloud). Hands-on experience with tools such as LogRhythm, LogRhythm NetMon, FortiAnalyzer, SolarWinds, Nessus, Acunetix, IBM AppScan, Qualys. Strong scripting skills (Python preferred). Knowledge of IDS, WAF, IP reputation systems, code review, and social engineering assessments. Familiarity with ISO 27001, PCI-DSS, GDPR, HIPAA, NIST, SOX, OWASP, OSSTMM, COSO frameworks. Soft Skills Strong analytical and problem-solving skills. Excellent communication and collaboration skills. Ability to manage multiple priorities in a fast-paced environment. Willingness to work in rotating shifts for 24x7 SOC operations. Certifications (At least one mandatory) CEH – Certified Ethical Hacker CompTIA Security+ EC-Council Certified Incident Handler (ECIH) EC-Council Certified SOC Analyst (CSA)