Incident Management Technician

Elasticsearch

2 - 5 years

3 - 7 Lacs

bengaluru

Posted:-1 days ago| Platform:

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Skills Required

itsm incident management people management skillsit service operations troubleshooting communication skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a skilled Incident Management Technician to join our team. The ideal candidate will have experience in managing incidents and ensuring timely resolution.

Roles and Responsibility

Manage and resolve incidents efficiently.
Coordinate with teams to ensure effective incident management.
Analyze incident trends and implement preventive measures.
Develop and maintain incident management processes.
Ensure compliance with industry standards and best practices.
Collaborate with stakeholders to improve incident management capabilities.

Job Requirements

Strong understanding of incident management principles and practices.
Excellent problem-solving and analytical skills.
Ability to work effectively in a fast-paced environment.
Good communication and interpersonal skills.
Experience with incident management tools and software.
Strong attention to detail and organizational skills.

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