0 years
2 - 5 Lacs
Posted:7 hours ago|
Platform:
On-site
Full Time
This is a full-time, on-site role for an Inbound Process Executive - Hindi located in Kochi. The Inbound Process Executive will be responsible for handling inbound customer inquiries, providing exceptional customer support and service, ensuring customer satisfaction, and addressing customer concerns promptly and effectively. Daily tasks include responding to customer calls, using analytical skills to resolve issues, and maintaining accurate records of customer interactions.
Qualifications
Strong Customer Support, Customer Service skills
Excellent Communication and Customer Satisfaction skills
Proficiency in Analytical Skills
Fluent in Hindi, with good command of the language in both spoken and written forms
Strong problem-solving abilities
Ability to work under pressure and handle challenging customer interactions
Experience in a similar role is advantageous
Bachelor's degree or equivalent experience in a related field
Industry
Automation Machinery Manufacturing
Employment Type
Full-time
Job Types: Full-time, Permanent
Pay: ₹20,000.00 - ₹45,000.00 per month
Work Location: In person
Ingenious Power and Control Systems Pvt Ltd
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Experience: Not specified
2.4 - 5.4 Lacs P.A.
Experience: Not specified
2.4 - 5.4 Lacs P.A.
