0 - 4 years
0 - 4 Lacs
Posted:1 week ago|
Platform:
On-site
Full Time
Job Description Location: Edappally, Ernakulam Role Overview: This role is perfect for someone who thrives in a customer-facing position and is passionate about helping people find the right educational path. As an Inbound Calls Attendee Client Acquisition Consultant, you will handle incoming calls from prospective students and clients, understand their needs, and guide them toward enrolling in our programs. Key Responsibilities: Answer and manage high volumes of inbound calls from prospective students. Provide clear, accurate information about our healthcare training programs and enrollment process. Identify prospective students goals and recommend suitable courses. Follow up on inquiries via phone, email, or text to nurture leads. Maintain records of all communications in the CRM system. Work closely with the admissions team to meet enrollment goals. Achieve individual and team-based acquisition targets. Deliver a professional and empathetic customer experience. Qualifications: Prior experience in inbound sales, client acquisition, or customer service preferred. Strong communication and active listening skills. Confidence in handling client inquiries and overcoming objections. Ability to work with CRM software and basic office tools. Self-driven, goal-oriented, and team-focused. Passion for education and helping others succeed. High school diploma required; associate or bachelor's degree is a plus. What We Offer: Competitive salary with incentive opportunities. Ongoing training and professional development. Supportive and mission-driven work environment. Opportunities for career advancement within the academy. Flexible working hours (if applicable).
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