2 Improve Processes Jobs

We are looking for a Team Lead - IT Operations to oversee our Technical Operations team, ensuring the monitoring of jobs and servers and secure file transfers. This role requires a strong technical foundation, hands-on troubleshooting skills, and team leadership experience. The ideal candidate will drive operational excellence, process automation, and team development, ensuring high availability and reliability of mission-critical systems. Key Responsibilities: Team Leadership: Manage, mentor, and guide the TechOps team. Job & Server Monitoring: Oversee job schedules, detect failures, and ensure uptime. File Transfers: Manage and secure SFTP, MFT, and automated file transfers. Incident Management: Troubleshoot issues, perform root cause analysis (RCA), and improve processes. Collaboration: Collaborate with cross-functional teams for seamless operations. Required Skills & Qualifications: 6+ years in Technical Operations or IT Infrastructure. 2+ years of people management experience. Strong experience with monitoring tools. Hands-on knowledge of file transfer protocols (SFTP, FTPS, MFT solutions). Basic understanding of cloud platforms and networking fundamentals. Excellent troubleshooting, problem-solving, and communication skills. Define and refine incident response and escalation procedures. Preferred Skills: Experience with ITIL processes and incident management. Familiarity with security best practices for operations and data transfers. Ability to communicate complex technical issues to stakeholders. Experience working in a 24/7 operations environment.Chennai (US Shift WFO) No Cabs

Join us at Barclays as a Vice President, Preventative Controls - Business Analyst Program Manager, where you will take on a crucial role in providing drive, leadership, governance, and oversight for all portfolios change activity within the Markets and Research areas in the Investment Bank. Every day at Barclays presents an opportunity to innovate. You will be tasked with building relationships with business and technology teams to understand and capture high-quality requirements and ensure successful delivery and status reporting of those requirements. To excel in this role, you should possess knowledge or understanding of Markets products and business processes, the ability to quickly master new subject domains, strong analytical skills, a strategic mindset for delivering transformational change, and the ability to effectively engage with stakeholders across Technology and Business at all levels. Additionally, highly valued skills may include experience in business analysis on large-scale projects using a principled approach, subject matter expertise in products, front to back tech systems, and business processes, as well as the ability to challenge and enhance processes, controls, and technical designs. Your performance may be evaluated based on key critical skills such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology proficiency, along with job-specific technical skills. This role is based at our Pune office. **Purpose of the Role:** To support the organization in achieving its strategic objectives by identifying business requirements and proposing solutions that address business challenges and opportunities. **Accountabilities:** - Identify and analyze business problems and client requirements necessitating change within the organization. - Develop business requirements that effectively address business problems and opportunities. - Collaborate with stakeholders to ensure proposed solutions meet their needs and expectations. - Support the creation of business cases justifying investment in proposed solutions. - Conduct feasibility studies to assess the viability of proposed solutions. - Generate reports on project progress to ensure timely and within-budget delivery of proposed solutions. - Develop operational and process designs to ensure proposed solutions are delivered within the agreed scope. - Assist in change management activities, including the development of a traceability matrix for successful implementation and integration of proposed solutions within the organization. **Vice President Expectations:** - Contribute to or establish strategies, drive requirements, and make change recommendations. - Plan resources, budgets, and policies; manage and uphold policies/processes; drive continuous improvements and escalate policy/procedural breaches. - If in a leadership role, demonstrate leadership behaviors focusing on creating an environment for colleagues to excel and maintain consistently high standards. The LEAD behaviors are: Listen and be authentic, Energize and inspire, Align across the enterprise, Develop others. - For an individual contributor, act as a subject matter expert within your discipline, guide technical direction, lead collaborative multi-year assignments, mentor less experienced specialists, and provide input affecting long-term profits, organizational risks, and strategic decisions. - Advise key stakeholders, including functional leadership teams and senior management, on functional and cross-functional areas of impact and alignment. - Manage and mitigate risks through assessment to support the control and governance agenda. - Demonstrate leadership and accountability for managing risk and strengthening controls related to your team's work. - Exhibit a comprehensive understanding of the organization's functions to contribute to achieving business goals. - Collaborate with other work areas for business-aligned support to stay informed about business activities and strategies. - Develop solutions based on sophisticated analytical thought, comparing and selecting complex alternatives, and conducting in-depth analysis with interpretative thinking to define problems and propose innovative solutions. - Incorporate the outcomes of extensive research in problem-solving processes. - Establish and maintain trusting relationships and partnerships with internal and external stakeholders to achieve key business objectives, utilizing influencing and negotiating skills to drive outcomes. All colleagues are expected to embody the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship - our moral compass guiding us to do what is right. Additionally, they should demonstrate the Barclays Mindset to Empower, Challenge, and Drive - the operating manual for our behavior.,