Job
Description
As an experienced Imperva Database Activity Monitoring (DAM) Resident Engineer (L3), your primary responsibility will be to provide on-site technical support, advanced troubleshooting, configuration, optimization, and operational management of Imperva's database security solutions. Your role will involve deep technical expertise in Imperva SecureSphere / DAM, strong knowledge of database security, and hands-on experience in enterprise deployments. You will serve as the main technical advisor for database security posture, ensuring smooth operations, compliance alignment, and proactive risk mitigation. Key Responsibilities: - Manage, maintain, and optimize Imperva DAM / SecureSphere environments including Gateways, Agents, and MX Management Server. - Perform advanced troubleshooting of database monitoring, policy violations, agent connectivity, and performance issues. - Analyze database activity logs to identify anomalous behavior, policy violations, and potential data breaches. - Deploy and upgrade Imperva components, apply patches in production/non-production environments, and review security policies based on business requirements. - Ensure compliance reporting and audit readiness for standards like PCI DSS, GDPR, HIPAA, SOX, etc. - Conduct vulnerability assessments, provide remediation recommendations, and collaborate with InfoSec and DBA teams to strengthen database access controls. - Monitor system health, scalability, and tuning of gateways and agents, implement capacity planning, HA, and failover strategies, and conduct periodic policy reviews for improved detection accuracy. - Act as L3 escalation point for Imperva DAM issues, provide Root Cause Analysis (RCA), corrective action plans for critical incidents, and support SOC and SIEM teams with threat detection integration. - Create and maintain SOPs, design documents, operational runbooks, conduct knowledge transfer and mentoring for L1/L2 engineers and customer teams, and support change management and release planning activities. Required Technical Skills: - Expertise in Imperva SecureSphere / DAM, database technologies (Oracle, MSSQL, MySQL, DB2, PostgreSQL), and database auditing concepts. - Hands-on experience with Linux, Windows Server, networking fundamentals, integration tools like SIEM, ServiceNow, AD/LDAP, and scripting (Bash, Python, SQL). - Imperva Certified Technical Specialist (ICTS) or Imperva Certified Implementation Engineer (ICIE) preferred, additional certifications advantageous. Soft Skills: - Strong customer-handling and communication skills, analytical thinking, problem-solving attitude, ability to work independently in high-pressure environments, and proven track record in managing multiple stakeholders and delivering SLAs. Qualifications: - Bachelor's degree in Computer Science, Information Security, or related field. Benefits Include: - Cell phone reimbursement, flexible schedule, health insurance, internet reimbursement, leave encashment, life insurance, paid sick time, and Provident Fund. (Note: Additional details about the company were not included in the provided job description.),
