5 Immediate Jobs

Strategic Sourcing & Supply Chain Management automotive/auto component manufacturing industry, sourcing & handling machined components, bought-out parts, forged,casting components is highly preferred, SAP, costing methods & negotiation strategies

Operations / Lean / TPM/ WCM,Lean Certified / Six Sigma Black Belt, roll out/execution lean systems & tools like VSM, 5S, Kaizen, SMED ,FMEA, POKA YOKE, TIMWOODS ,RCA, Six sigma project, cost control, cost reduction, inventory control, MINITAB, TPM

Hiring: Business Development Manager (Immediate Joiners Preferred!) Location: Gurugram (Sector 54) Salary: 25,000-50,000/month + Unlimited Performance-Based Incentives About Vserv Capital Services Established in 1999, Vserv Capital Services is a trusted financial services firm specializing in Life Insurance, Mutual Fund Distribution , and investment planning. We provide personalized, research-driven strategies to help clients secure their financial future. Role: Business Development Manager Step into a dynamic role where your sales acumen and relationship-building skills will shine! As a Business Development Manager, you'll connect with corporate clients, present tailored financial solutions, and play a pivotal role in driving business growth while reaping the rewards of a competitive and incentive-driven career. Key Responsibilities Lead Generation: Identify, qualify, and convert high-potential leads Client Management: Build strong, long-term client relationships Solution Selling: Present and explain tailored insurance & investment solutions Negotiation & Deal Closure: Draft proposals, negotiate terms, and close high-value deals Market Intelligence: Stay informed on financial product trends and customer needs Collaboration & Reporting: Coordinate with marketing and update sales records regularly What Were Looking For Education: Bachelors degree (any stream) Experience: 1-3 years in Life Insurance sales,Agency sales or Broker Channel etc. Skills: Strong communication, presentation, and relationship-building abilities Attitude: Highly motivated, target-oriented, and ready to join immediately Team Player: Works well with cross-functional teams Why Join Us Fixed salary + unlimited incentives Fast-track career growth Immediate exposure to high-value clients Comprehensive training and mentorship Be part of a supportive, performance-driven team

You may share your c.v. at - nilofar@in.experis.com Job Summary: We are seeking a highly motivated and experienced sales professional to join our team as a Cloud Services Sales Specialist. The ideal candidate will have a strong background in sales of professional managed services in public cloud platforms such as AWS, Azure, GCP, OCI, etc. This role requires a deep understanding of cloud technologies, excellent sales skills, and the ability to build strong relationships with clients. Key Qualifications: 4-6 years of experience in sales of professional managed services in public cloud environments. Proven track record of exceeding sales targets and quotas. Strong understanding of cloud technologies and services, including AWS, Azure, GCP, OCI, etc. Excellent communication, negotiation, and presentation skills. Ability to work independently and as part of a team in a fast-paced environment. Strong analytical and problem-solving skills. Role & responsibilities: Identify and qualify leads for cloud services sales opportunities. Develop and maintain relationships with clients to understand their business needs and propose relevant cloud solutions. Collaborate with technical teams to develop customized proposals and solutions for clients. Drive the sales process from lead generation to closing deals. Meet and exceed sales targets and quotas. Stay updated with industry trends and developments in cloud technologies. Provide feedback to product development teams based on client requirements and market trends. Maintain accurate records of sales activities and customer interactions in CRM software. Technical Skills: Knowledge of cloud computing concepts and architectures. Familiarity with public cloud platforms such as AWS, Azure, GCP, OCI, etc. Understanding of cloud services including IaaS, PaaS, and SaaS. Ability to articulate technical solutions to non-technical stake holders. Experience working with CRM software for sales tracking and reporting.

Number of Openings: 10 Qualification: 12th / Undergraduate / Graduate Experience: 1 to 2 years of experience in Voice Call Quality Auditing within a BPO (HIGHLY PREFERRED), or 2 to 3 years of call handling (inbound or outbound) experience in a call center Job Role: As a Call Quality Auditor, you will be responsible for monitoring and evaluating customer service calls performed by agents. You will conduct detailed call quality audits, apply Root Cause Analysis (RCA), utilize 7QC tools, perform ACPT (Agent, Customer, Process, Technology) Analysis, and provide constructive feedback to agents aligned with client requirements.We are seeking candidates who have at least 1 year of prior experience in Call Quality Auditing within a BPO (mandatory). Alternatively, experienced Customer Care Executives with strong call handling backgrounds and a good understanding of quality auditing are also encouraged to apply. Job Responsbilities: 01) Fixed Day Shift: The process has fixed day shift timings. 02) Call Monitoring/Auditing: Conduct thorough call monitoring/auditing for the calls handled by the customer care agents and share the detailed feedback of monitored calls. 03) Parameter Evaluation: Assess calls for accuracy, professionalism, and resolution effectiveness, delivering actionable insights for improvement. 04) Monitor KPIs such as CSAT, First Call Resolution (FCR), and Average Handling Time (AHT). 05) KPI Monitoring: Track critical performance metrics such as Customer Satisfaction (CSAT), First Call Resolution (FCR), and Average Handling Time (AHT). 06) Scoring and Documentation: Accurately Fill out call auditing forms by scoring all relevant parameters. 07) 7QC Tools Proficiency: Utilize 7QC tools like Pareto charts and histograms effectively for quality analysis. 08) Root Cause Analysis (RCA) & ACPT Analysis: Perform in-depth Root Cause Analysis and ACPT (Agent, Customer, Process, and Technology) Analysis to identify to identify the cause of customer dissatisfaction on the call. 09) Fatal and Non-Fatal Errors: Have good knowledge of fatal and non-fatal errors/parameters for the monitored calls. 10) Call Calibration Sessions: Actively participate in joint call calibration sessions to ensure consistency in quality assessments. 11) Understand and gauge the communication level and professionalism level of the agent on the call while auditing. 12) Coordinate and facilitate call calibration sessions for agent whenever required. 13) Mentor junior auditors to enhance team performance and quality standards. Required Key Skills / Desired Experience: 01) Educational Qualification: 12th Pass, Undergraduate, or Graduate candidates are eligible. 02) Work Experience: 1 to 2 years of experience in Voice Call Quality Auditing within a BPO (HIGHLY PREFERRED), or 2 to 3 years of call handling (inbound or outbound) experience in a call center. 03) Proficiency in call auditing tools (e.g., NICE, Verint) and MS Office (Excel, PowerPoint). 04) Notice Period: Candidates who can join immediately or in 7 to 10 or 15 days would be considered favorably. 05) Communication and Languages: Candidate must have good communication in both English & Hindi along with one of the regional languages like Kannada, Tamil, Malayalam, Telugu, Marathi, Bengali, Gujarati, etc. 06) Able to multitask, prioritize, and manage time efficiently. 07) Ability to flourish with minimal guidance, and be proactive. 08) Strong analytical, communication, and mentoring skills.