Key responsibilities Generate leads and new business : Identify and approach potential business customers, such as print shops, corporations, and government agencies, who are in need of printing equipment or supplies. Conduct field marketing campaigns : Execute on-the-ground marketing strategies, which may include product demonstrations, trade shows, and promotional events to increase brand visibility and customer acquisition. Present product solutions : Conduct in-person meetings with prospective clients to demonstrate how the company's printing equipment and software can meet their specific needs. You must provide technical expertise and highlight the value proposition of the products. Manage sales and customer relationships : Nurture strong, long-term relationships with existing clients to ensure repeat business and customer loyalty. Achieve sales targets : Meet or exceed monthly and quarterly sales quotas and key performance indicators (KPIs). Negotiate and close deals : Prepare proposals, negotiate contracts, and close sales agreements with clients. Conduct market research : Gather and analyze market intelligence on competitor activity, industry trends, and customer demands to provide valuable feedback to management. Develop marketing materials : Collaborate with internal teams to create localized promotional and sales materials like brochures, presentations, and product literature. Provide reporting and forecasting : Maintain accurate records of sales activities, leads, and client interactions, and prepare detailed reports for management. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Food provided Internet reimbursement Work Location: In person
Key responsibilities Installation and setup : Install new printing equipment, which can range from standard printers and copiers to large-format and specialized industrial presses (e.g., UV coating, flexography). Preventive maintenance : Perform routine inspections and maintenance checks to prevent future breakdowns, including servicing mechanical, electronic, and software components. Technical diagnostics and repair : Identify and troubleshoot complex technical issues, diagnose faulty operations, and perform timely and effective repairs to restore functionality. Customer support and training : Provide expert technical assistance to clients, train their operators and staff on proper usage and basic maintenance, and respond to service requests. Documentation and reporting : Maintain detailed records of service activities, including diagnostics performed, repairs completed, parts used, and machine performance. Inventory management : Keep track of spare parts and supplies, ensuring the necessary components are available for repairs. Safety compliance : Adhere to all industry and company safety standards and procedures during installation and service calls. Required skills and qualifications Educational background : A diploma or degree in mechanical, electrical, or electronics engineering is often required. Some positions may accept equivalent experience or technical certifications. Technical expertise : A deep understanding of the mechanical, electrical, and software components of printing machines. Experience with specific equipment brands (e.g., Heidelberg, Canon, Epson) may be an advantage. Troubleshooting abilities : Strong analytical and problem-solving skills to diagnose and resolve complex issues efficiently. Communication skills : Excellent verbal and written communication skills to interact with clients, explain technical concepts clearly, and provide effective training. Customer service skills : A strong customer focus and a positive attitude are essential for building and maintaining good relationships with clients. Work environment : The ability to work independently, manage one's own time, and travel frequently to various client sites is often required. Adaptability : A proactive and self-driven attitude, with a willingness to learn new technologies and adapt to different environments. Job Types: Full-time, Permanent, Fresher Pay: ₹12,000.00 - ₹18,000.00 per month Benefits: Cell phone reimbursement Internet reimbursement Work Location: In person
Roles and responsibilities 1. Lead Generation and Sales: Generate leads: Make outbound calls to potential business clients from a given database, and engage in cold-calling to generate new leads. Promote products: Effectively communicate the features, benefits, and technical specifications of various printing machines to potential customers. Qualify leads: Accurately assess customer needs and identify qualified leads for the field sales team. 2. Customer Relationship Management: Build rapport: Develop and nurture strong, long-term relationships with clients over the phone to build loyalty and repeat business. Handle inquiries: Respond to customer queries about products, services, and offers with accurate information. Resolve complaints: Address and resolve customer complaints in a professional and timely manner to ensure satisfaction. Conduct follow-ups: Conduct follow-up calls to nurture leads and ensure customer needs have been met. 3. Team Leadership and Support: Train and mentor: Guide and train junior telecallers on product knowledge, call scripts, and sales techniques. Optimize strategy: Collaborate with the sales and marketing teams to develop and improve calling strategies and scripts. Monitor performance: Help set and monitor performance metrics for the telecalling team to ensure targets are met efficiently. Provide feedback: Report observations and analysis of customer interactions and market trends to senior management. 4. Data Management and Reporting: Maintain CRM: Keep the CRM or database accurately updated with detailed records of all customer interactions, call outcomes, and lead status. Generate reports: Prepare and share daily, weekly, and monthly reports on call volume, lead generation, and conversions. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Internet reimbursement Work Location: In person