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1 - 5 years

2 - 5 Lacs

New Delhi, Gurugram, Delhi / NCR

Work from Office

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Hiring for Leading ITES Company In Gurgaon/Noida for Customer Support Requirements: Min 1 Year BPO/Customer Service Experience Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 4 Pm Call : 78988 22545 Whatsapp Your CV @ 9721919721 Job Details: 1: Graduate/UG With Min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Rotational Shifts 4: Customer Support 5: 5 Days Working 6: Max 5.8 LPA 7: Excellent Communication Skills 8: Immediate Joiners Preferred

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- 2 years

3 - 3 Lacs

Jaipur

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Hi, We are hiring for the Leading ITES Company for Associate Role. Job description: A Technical Support Associate job description typically focuses on providing technical assistance to customers, troubleshooting issues, and ensuring customer satisfaction . They handle customer inquiries, diagnose problems, and offer solutions via phone, email, or in-person. The role involves a blend of technical skills and customer service abilities, including communication, problem-solving, and the ability to learn new technologies. Here's a more detailed breakdown of common responsibilities and skills Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments. To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Jaipur Search : Job Code # 276

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- 4 years

3 - 4 Lacs

Mohali, Chandigarh, Kharar

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Work From Office Job Location: Mohali Salary : 32k ctc - 36k ctc Rotational Shifts 5.5 Days Working Chat/Voice Process Internet Broadband Required Powerback needed Interested Contact Hr Muskan 6239677748 Required Candidate profile Freshers can apply. Undergrads and Graduates can try too. Guidance Provided. One day Interview Process Feel free to reach out or share References.

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1 - 5 years

3 - 4 Lacs

Noida, Gurugram, Delhi / NCR

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Hiring for Leading ITES Company In Noida for Customer Support Requirements: Min 1 Year BPO/Customer Service Experience Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 4 Pm Call : 78988 22545 Whatsapp Your CV @ 9721919721 Job Details: 1: Graduate With Min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day Shifts 4: Customer Support 5: 5 Days Working 6: Salary 29000 in Hand + 4000 TA + Incentives 7: Excellent Communication Skills 8: Immediate Joiners Preferred

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1 - 5 years

3 - 5 Lacs

Noida, New Delhi, Gurugram

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Hiring for Leading ITES Company In Gurgaon for Chat Support Requirements: Min 1 Year International Chat Experience Mandatory Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Whatsapp : 9721919721 Job Description & Specifications: 1: Graduate/UG With Min 1 Year Exp in Customer Support - International Chat 2: Candidates need to support customer queries through Chat Support 3: Process Deals with a Leading US Based Telecom Company 4: Excellent English Proficiency Required (Spoken and Written) 5: Candidate Must Not Have Any Exams in the Next 6 Months 6: Rostered Shifts 7: 2 Week offs (Rostered) 8: 5 Days Working 9: Sal Max 38K 10: Incentives 2.5K (Performance Based) 11: Cabs During odd hours (7 pm to 7 am)

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1 - 4 years

3 - 5 Lacs

Noida, Gurugram, Delhi / NCR

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Hiring for Leading ITES Company In Gurgaon/Noida for Customer Support Requirements: Min 1 Year BPO/Customer Service Experience Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 4 Pm Call : 78988 22545 Whatsapp Your CV @ 9721919721 Job Details: 1: Graduate/UG With Min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Rotational Shifts 4: Customer Support 5: 5 Days Working 6: Max 5.8 LPA 7: Excellent Communication Skills 8: Immediate Joiners Preferred

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1 - 5 years

3 - 4 Lacs

Noida, Gurugram

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Hiring for Leading ITES Company In Gurgaon for Customer Support Requirements: Min 1 Year BPO/Customer Service Experience Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 4 Pm Call : 78988 22545 Whatsapp Your CV @ 9721919721 Job Details: 1: Graduate With Min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Rotational Shifts (Day Shifts For Females) 4: Customer Support 5: 5 Days Working 6: Salary 26000 in Hand + 4000 TA + Incentives 7: Excellent Communication Skills 8: Immediate Joiners Preferred

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1 - 5 years

3 - 5 Lacs

Noida, New Delhi, Gurugram

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Hiring for Leading ITES Company In Gurgaon for Blended Support Requirements: Min 1 Year International Chat Experience Mandatory Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Call Arya @ 7307122569 Whatsapp : 9721919721 Job Description & Specifications: 1: Graduate/UG With Min 1 Year Exp in Customer Support - International Chat 2: Candidates need to support customer queries through Chat Support 3: Process Deals with a Leading US Based Telecom Company 4: Excellent English Proficiency Required (Spoken and Written) 5: Candidate Must Not Have Any Exams in the Next 6 Months 6: Rostered Shifts 7: 2 Week offs (Rostered) 8: 5 Days Working 9: Sal Max 38K 10: Incentives 2.5K (Performance Based) 11: Cabs During odd hours (7 pm to 7 am)

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1 - 5 years

3 - 4 Lacs

Noida, New Delhi, Gurugram

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Hiring for Leading ITES Company In Noida for Customer Support Requirements: Min 1 Year BPO/Customer Service Experience Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 4 Pm Whatsapp Your CV @ 9721919721 Job Details: 1: Graduate With Min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day Shifts 4: Customer Support 5: 5 Days Working 6: Salary 29000 in Hand + 4000 TA + Incentives 7: Excellent Communication Skills 8: Immediate Joiners Preferred

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1 - 5 years

3 - 4 Lacs

Noida, New Delhi, Gurugram

Work from Office

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Hiring for Leading ITES Company In Gurgaon for Chat Support Requirements: Min 1 Year International Chat Experience Mandatory Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Call : 78988 22545 Whatsapp : 9721919721 Job Description & Specifications: 1: Graduate/UG With Min 1 Year Exp in Customer Support 2: Candidates need to support customer queries through Chat Support 3: Process Deals with a Leading US Based Telecom Company 4: Excellent English Proficiency Required (Spoken and Written) 5: Candidate Must Not Have Any Exams in the Next 6 Months 6: Rostered Shifts 7: 2 Week offs (Rostered) 8: 5 Days Working 9: Sal Max 4LPA 10: Incentives 2.5K (Performance Based) 11: Cabs During odd hours (7 pm to 7 am)

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1 - 5 years

3 - 4 Lacs

Noida, New Delhi, Gurugram

Work from Office

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Hiring for Leading ITES Company In Gurgaon/Noida for Customer Support Requirements: Min 1 Year BPO/Customer Service Experience Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 4 Pm Call : 78988 22545 Whatsapp Your CV @ 9721919721 Job Details: 1: Graduate/UG With Min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Rotational Shifts 4: Customer Support 5: 5 Days Working 6: Max 4.8 LPA 7: Excellent Communication Skills 8: Immediate Joiners Preferred

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- 5 years

0 - 3 Lacs

New Delhi, Gurgaon/Gurugram, Delhi / NCR

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Hiring for Top Ranked BPO's *Candidates has to work in voice process in an Inbound/Banking process/Online food ordering app *Salary upto 30k CTC *Fixed dAY Shift/Rotational Barkha @ 8851644223 Required Candidate profile * Candidate should be able to speak good english * 12th pass/Undergraduates/Graduates/Post Graduate can apply * Fresher & experienced both can apply * 6days working role * Work from office Perks and benefits +incentives+shuttle service

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1 - 5 years

3 - 5 Lacs

Gurugram

Work from Office

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Hiring for Leading ITES Company In Gurgaon/Noida for Customer Support Requirements: Min 1 Year BPO/Customer Service Experience Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 4 Pm Call : 78988 22545 Whatsapp Your CV @ 9721919721 Job Details: 1: Graduate/UG With Min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Rotational Shifts 4: Customer Support 5: 5 Days Working 6: Max 5.8 LPA 7: Excellent Communication Skills 8: Immediate Joiners Preferred

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1 - 5 years

3 - 4 Lacs

Noida, New Delhi, Gurugram

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Hiring for Leading ITES Company In Gurgaon for Chat Support Requirements: Min 1 Year International Chat Experience Mandatory Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Call : 78988 22545 Whatsapp : 9721919721 Job Description & Specifications: 1: Graduate/UG With Min 1 Year Exp in Customer Support - International Chat 2: Candidates need to support customer queries through Chat Support 3: Process Deals with a Leading US Based Telecom Company 4: Excellent English Proficiency Required (Spoken and Written) 5: Candidate Must Not Have Any Exams in the Next 6 Months 6: Rostered Shifts 7: 2 Week offs (Rostered) 8: 5 Days Working 9: Sal Max 35K 10: Incentives 2.5K (Performance Based) 11: Cabs During odd hours (7 pm to 7 am)

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1 - 5 years

3 - 5 Lacs

Gurugram

Work from Office

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Hiring for Leading ITES Company In Gurgaon/Noida for Customer Support Requirements: Min 1 Year BPO/Customer Service Experience Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 4 Pm Call : 78988 22545 Whatsapp Your CV @ 9721919721 Job Details: 1: Graduate/UG With Min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Rotational Shifts 4: Customer Support 5: 5 Days Working 6: Max 5.8 LPA 7: Excellent Communication Skills 8: Immediate Joiners Preferred

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1 - 5 years

3 - 4 Lacs

Noida, Gurugram, Delhi / NCR

Work from Office

Naukri logo

Hiring for Leading ITES Company In Noida for Customer Support Requirements: Min 1 Year BPO/Customer Service Experience Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 4 Pm Call : 78988 22545 Whatsapp Your CV @ 9721919721 Job Details: 1: Graduate With Min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day Shifts 4: Customer Support 5: 5 Days Working 6: Salary 29000 in Hand + 4000 TA + Incentives 7: Excellent Communication Skills 8: Immediate Joiners Preferred

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1 - 4 years

3 - 4 Lacs

Noida, New Delhi, Greater Noida

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Hiring for Leading ITES Company In Gurgaon for Customer Support Requirements: Min 1 Year BPO/Customer Service Experience Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 4 Pm Call : 78988 22545 Whatsapp Your CV @ 9721919721 Job Details: 1: Graduate With Min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day Shifts 4: Customer Support 5: 5 Days Working 6: Salary 4 LPA 7: Excellent Communication Skills 8: Immediate Joiners Preferred

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1 - 5 years

3 - 5 Lacs

Noida, New Delhi, Gurugram

Work from Office

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Hiring for Leading ITES Company In Gurgaon/Noida for Customer Support Requirements: Min 1 Year BPO/Customer Service Experience Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 4 Pm Call : 78988 22545 Whatsapp Your CV @ 9721919721 Job Details: 1: Graduate/UG With Min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Rotational Shifts 4: Customer Support 5: 5 Days Working 6: Max 5.8 LPA 7: Excellent Communication Skills 8: Immediate Joiners Preferred

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1 - 4 years

3 - 4 Lacs

Noida, New Delhi, Greater Noida

Work from Office

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Hiring for Leading ITES Company In Gurgaon for Customer Support Requirements: Min 1 Year BPO/Customer Service Experience Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 4 Pm Call : 78988 22545 Whatsapp Your CV @ 9721919721 Job Details: 1: Graduate With Min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day Shifts 4: Customer Support 5: 5 Days Working 6: Salary 4 LPA 7: Excellent Communication Skills 8: Immediate Joiners Preferred

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1 - 5 years

3 - 5 Lacs

Noida, Gurugram

Work from Office

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Hiring for Leading ITES Company In Gurgaon/Noida for Customer Support Requirements: Min 1 Year BPO/Customer Service Experience Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 4 Pm Call : 78988 22545 Whatsapp Your CV @ 9721919721 Job Details : 1: Graduate/UG With Min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Rotational Shifts 4: Customer Support 5: 5 Days Working 6: Max 5.8 LPA 7: Excellent Communication Skills 8: Immediate Joiners Preferred

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1 - 5 years

3 - 5 Lacs

Noida, New Delhi, Gurugram

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Hi We are hiring for the Leading ITES Company for Sr. Associate KYC Onboarding Role . Daily Walkin : Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Call Shadiya : 78988 22545 Job Description: Minimum 1 year of banking KYC onboarding experience required An AML KYC Analyst is responsible for ensuring a financial institutions compliance with anti-money laundering regulations. Conducting due diligence on customers to assess potential risk. Reviewing and verifying customer identification and documentation. Monitoring and investigating suspicious transactions to prevent money laundering activities. Analysing customer profiles and transaction data for anomalies. Ensuring compliance with AML and KYC regulations and policies. Collaborating with internal teams to report findings and escalate issues. Participating in audits and regulatory examinations. Staying informed about changes in AML and KYC laws and regulations. Requirements and Skills Any Graduate / Under Grad Knowledge of AML and KYC regulations and best practices. Analytical and critical thinking skills. Attention to detail and strong organizational abilities. Effective communication and teamwork skills.

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1 - 5 years

3 - 5 Lacs

Noida, Gurugram

Work from Office

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Hiring for Leading ITES Company In Gurgaon/Noida for Customer Support Requirements: Min 1 Year BPO/Customer Service Experience Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 4 Pm Call : 78988 22545 Whatsapp Your CV @ 9721919721 Job Details : 1: Graduate/UG With Min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Rotational Shifts 4: Customer Support 5: 5 Days Working 6: Max 5.8 LPA 7: Excellent Communication Skills 8: Immediate Joiners Preferred

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1 - 5 years

3 - 5 Lacs

Noida, New Delhi, Gurugram

Work from Office

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Hiring for Leading ITES Company In Gurgaon for Chat Support Requirements: Min 1 Year International Chat Experience Mandatory Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Whatsapp : 9721919721 Job Description & Specifications: 1: Graduate/UG With Min 1 Year Exp in Customer Support - International Chat 2: Candidates need to support customer queries through Chat Support 3: Process Deals with a Leading US Based Telecom Company 4: Excellent English Proficiency Required (Spoken and Written) 5: Candidate Must Not Have Any Exams in the Next 6 Months 6: Rostered Shifts 7: 2 Week offs (Rostered) 8: 5 Days Working 9: Sal Max 38K 10: Incentives 2.5K (Performance Based) 11: Cabs During odd hours (7 pm to 7 am)

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1 - 5 years

3 - 6 Lacs

Pune

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We Are Hiring For Leading IT MNC in Pune For International Voice Process. Please go through the JD and Apply Through Naukri. We shall Call Back Relevant Profiles. *******Min 1 Year International Voice/Customer Support Experience Mandatory******** Exp : 1-5 Years Language : Proficient in English (Read + Write + Speak ) Job description: Candidate must be fluent in reading, writing and speaking English. Ability to communicate effectively with End Customers, Field Technicians and Personnel from other parts of the business. Possess effective problem-solving skills and have the ability to deliver timely resolution. Candidate needs to be Customer centric and should be committed to improve Customer experience. Ability to work under pressure and handle difficult Customers. Strong listening skills, being able to listen effectively and understand customers issues. Should be open to working in Shifts, Weekends and also participate in voluntary Overtime if there is a Business need. Should be a Team Player and contribute to Teams success. Support our operations by ensuring timely and efficient inbound call management to remove customer effort and to improve customer advocacy and experience throughout the activation process Provide first call resolution to support the management of the customers complaint or escalation when required. Ensure vulnerable customer issues are identified and acted upon or escalated accordingly. Engage customers by utilizing effective questioning techniques to identify the problem Ensure all legal & regulatory obligations are adhered to Work collaboratively with various stakeholders to resolve customer complaints and track escalations To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Pune Search : Job Code # 246

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1 - 5 years

4 - 6 Lacs

Pune

Work from Office

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We Are Hiring For Leading IT MNC in Pune For International Voice Process. Please go through the JD and Apply Through Naukri. We shall Call Back Relevant Profiles. *******Min 1 Year International Voice/Customer Support Experience Mandatory******** Exp : 1-5 Years Language : Proficient in English (Read + Write + Speak ) Job description: Candidate must be fluent in reading, writing and speaking English. Ability to communicate effectively with End Customers, Field Technicians and Personnel from other parts of the business. Possess effective problem-solving skills and have the ability to deliver timely resolution. Candidate needs to be Customer centric and should be committed to improve Customer experience. Ability to work under pressure and handle difficult Customers. Strong listening skills, being able to listen effectively and understand customers issues. Should be open to working in Shifts, Weekends and also participate in voluntary Overtime if there is a Business need. Should be a Team Player and contribute to Teams success. Support our operations by ensuring timely and efficient inbound call management to remove customer effort and to improve customer advocacy and experience throughout the activation process Provide first call resolution to support the management of the customers complaint or escalation when required. Ensure vulnerable customer issues are identified and acted upon or escalated accordingly. Engage customers by utilizing effective questioning techniques to identify the problem Ensure all legal & regulatory obligations are adhered to Work collaboratively with various stakeholders to resolve customer complaints and track escalations To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Pune Search : Job Code # 246

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Exploring ienergizer Jobs in India

ienergizer is a leading global provider of Business Process Outsourcing (BPO) services. In India, ienergizer offers a wide range of job opportunities for individuals looking to kickstart or advance their careers in the BPO industry. With a strong presence in the country, ienergizer is actively hiring talented individuals across various roles and functions.

Top Hiring Locations in India

If you are considering a career with ienergizer in India, here are the top 5 hiring locations to keep an eye on: 1. Delhi/NCR 2. Noida 3. Gurugram 4. Pune 5. Hyderabad

Average Salary Range

The average salary range for ienergizer professionals in India varies based on experience and role. Entry-level positions may start at around INR 2.5-3.5 lakhs per annum, while experienced professionals could earn upwards of INR 6-8 lakhs per annum.

Career Path

A typical career path in ienergizer may include roles such as Customer Support Executive, Team Leader, Operations Manager, and eventually progressing to higher management positions within the organization.

Related Skills

In addition to expertise in BPO services, ienergizer professionals are often expected to have skills in customer service, communication, problem-solving, and time management.

Interview Questions

  • What do you know about ienergizer and our services? (basic)
  • How would you handle a difficult customer situation? (medium)
  • Can you describe a time when you had to meet strict deadlines? (medium)
  • What motivates you to work in the BPO industry? (basic)
  • How do you ensure quality in your work? (medium)
  • Tell us about a successful team project you were a part of. (medium)
  • How do you stay updated with industry trends in BPO? (basic)
  • What strategies would you use to improve customer satisfaction? (medium)
  • How do you prioritize tasks when faced with multiple deadlines? (medium)
  • Can you give an example of a time when you resolved a customer complaint effectively? (medium)
  • How do you handle stress in a fast-paced work environment? (medium)
  • What is your approach to training new team members? (medium)
  • How do you adapt to changes in processes or technology? (medium)
  • Describe a situation where you had to deal with an irate customer. How did you handle it? (advanced)
  • What are your long-term career goals in the BPO industry? (medium)
  • How do you handle feedback from supervisors or clients? (medium)
  • Can you explain a challenging situation you faced in your previous role and how you overcame it? (medium)
  • How do you ensure confidentiality when dealing with sensitive customer information? (basic)
  • What are the key metrics you would use to measure the success of a customer service team? (medium)
  • How do you prioritize customer requests when they conflict with company policies? (medium)
  • Describe a time when you had to work with a difficult team member. How did you handle it? (medium)
  • How do you manage your time effectively to meet targets? (medium)
  • What do you think sets ienergizer apart from other BPO companies? (basic)
  • Can you provide an example of a situation where you had to think outside the box to solve a problem? (medium)

Closing Remark

As you prepare for your ienergizer job interview, remember to showcase your skills, experience, and enthusiasm for the BPO industry. With the right preparation and confidence, you can land a rewarding career with ienergizer in India. Good luck!

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