Job Title - Relationship Manager - First Wealth Place of work - Navi Mumbai, Thane Business Unit - Retail Banking Function - Branch Banking Job Purpose - The role includes managing assigned client portfolio to ensure superior service delivery leading to cross sell. It would include CASA Build up as per branch targets, improving product holding per customer through cross sell of all banking products, acquiring new clients and managing the walk in clients. The role entails managing all cash, routine transactions for bank customers including fund transfer, accepting deposits & withdrawals and managing deliverables. Roles and Responsibilities - *CASA value build up and new client acquisition. *Ensure effective client engagement leading to cross sell. *Increase in 'Product holding per customer' within mapped portfolio. *Ensure all the clients engaged are profiled and presented with suitable banking products. *Be solution oriented and ensure effective on-boarding on Mobile/Net Banking, Bill Pay, SIP, Insurance & *Investment solutions, Retail and SME Loans and relevant banking programs. *Ensure monthly operating plan is met to improve scorecard and decile rankings. *Coordinate with respective relationship managers for closure of business loans, working capital, POS, CMS, trade transactions generated through client engagement. *Responsible for creating a customer-focussed approach for quick resolution of all queries and complaints to achieve NPS benchmarks. *Custodian of the branch vault, manage vault limits, cash and non-cash transactions. *Ensure Nil instances of cash shortage or excess at teller counter. *Updating the key registers regularly and review branch reports like end of day (EOD) cash position report LTR, Instruments issued etc. *Monitoring of dummy accounts, suspense accounts, deferred accounts, accounts payable/ receivable, reconciliation and maintenance of suspense accounts register as per the required format. *Ensure strict adherence to the bank policies and compliance. Secondary Responsibilities - *List the deliverables other than primary, but essential for the role - Perform audit and ensure compliance to internal and external regulations and guidelines *Provide best in-class customer service to all clients to become their primary banker.

Job Title - Associate Manager-Acquisition(Corporate Salary) Place of work - Mumbai Business Unit - Retail Banking Function -Branch Banking Compensations - Best in class in the industry. In addition, valuable service awards would apply. Job Purpose: The role entails direct customer interaction and is responsible for business acquisition of corporate Salary accounts for a designated branch. It will also entail explaining and selling banking products to customers and acting as a link between customers and bank - ensuring best in-class service to the customers. The role bearer has a responsibility to support Sales Manager in catchment mapping, customer feedback and identifying and converting potential opportunities. The role bearer is responsible for driving client acquisition, deepening customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Roles & Responsibilities: Key / Primary Responsibilities of the Role - List the primary deliverables Acquisition of NTB Corporate Salary account customers in the identified segment and reference generation from the specified catchment area Ensure acquisition of high quality corporate salary accounts in terms of product mix, segments and constitution mix Proactive registration, account activation and 3 month funding for incentive gating Engage customers with multiple products at the time of account Opening (viz: Mobile banking / Net banking registration / RD- FD activation) Meet and exceed the defined targets of new customer acquisitions month on month by analysing transaction banking needs of the customer Assist and support the Sales Manager in catchment mapping and scoping exercise Provide regular feedback to SM / RM on opportunities and customer needs Ensure adherence to selling norms, account opening formalities and KYC norms Ensure strict compliance with internal guidelines and external regulations Ensure quality sourcing in line with the Bank's policy Preparation of wish list of customers through promotion activities Generating leads for family accounts and other cross sell products Proactive resolution of customer queries Secondary Responsibilities - List the deliverables other than primary, but essential for the role High degree of market awareness and understanding of customer's needs Collaborate with other branch departments and functions to provide products and service offerings to the customer to ensure customer centricity Key Success Metrics Revenue, Customer Acquisition targets, Cross Sell Qualifications: Graduate - Any discipline Post-graduation: Any Post-graduation Experience: 0-4 years of relevant experience.

Recruiter Name: Steffi Mail me on: steffi.gard@idfcfirstbank.com Candidates who have experience in Business Loans/Unsecured Loans only apply This is a product lead role - thus candidates with min 9yrs experience under banking and who are on AVP and Sr Manager product only apply (Banking Product Role) Role/ Job Title: Product Lead -MEL & PL Function/ Department: Rural Product Job Purpose: The ideal candidate will have to review the following related to Micro Housing loans Product Management Process Management Market dynamics P&L Management Role and Responsibilities: Product Management: Developing on going market insight, Identify sector trends. Evaluate competitors and offerings. Compare competitive products. Configure product SWOT & uncover opportunities. Portfolio Review and Performance management: Development of market insight. Conducting Post launch Product audits. Revaluate Competitor action. Analyze Product and Portfolio Performance. Refining/evaluating Pricing Structure Adjusting marketing and Promotional Plans. Assess channel Performance. Rationalization of Portfolios. Devising smooth/innovative customer journey end to end. Process Streamlining: Customization/digitalization in the Loan process/system platform. Determines product pricing by utilizing market research data, costing etc. Product Sales Support: Devising training module, imparting training to various team co-ordination with various support vertical, etc Secondary Responsibilities: Coordinating with different stakeholders for smooth functioning of product Maintaining MIS and Product decks for periodic reviews Daily interaction with sales for reaching maximum and daily disbursal volumes for the products Managerial & Leadership Responsibilities: Building capabilities within new team members, if any Key Success Metrics: Growth in disbursal volume for the product Education Qualifications: Postgraduate & equivalent (Masters) Experience Level: Mid-Level (10 years)

Job Title: Relationship Manager-Business Banking Function/ Department : Business Banking Job Purpose: The role entails providing financial solutions to meet the working requirements of business banking customers and ensuring best-in-class relationship management and customer experience to become their banking partner of choice. The role bearer is responsible for asset NTB client acquisition along with liabilities and Forex deepening. The role will closely collaborate with the product and operations teams to drive effective customer acquisition, servicing, and deepening. Roles & Responsibilities: Responsible for acquiring new customers for business banking with a detailed understanding of credit assessment. Knowledge on liability, Forex, trade and client relationships, delinquency management, relationship management, and an analytical mindset. Managing the portfolio effectively through continuous monitoring of accounts and renewals, enhancement, retention and ensuring portfolio hygiene with minimal open deferral and covenants. Develop a superior working relationship with branch banking for cross-leveraging & synergy optimization and work within the overall bank ecosystem with other stakeholders. Evaluate the growth strategy based on competitor analysis and feedback from different channels and customers. Recommend process changes in order to improve service efficiency and quality across the branch network. Demonstrated ability in sales planning and conceptualizing promotions and marketing initiatives. Understanding of financial statements, credit Assessment and title-security documents

Job Requirements Role/ Job Title: Associate Manager-Acquisition (Household) Function/ Department: Branch Banking Job Purpose Role entails acquiring new customers for the bank's savings accounts. The role involves identifying potential customers, contacting them through various channels, explaining the benefits and features of the savings products, and closing the sales. Also to ensures that the customers are satisfied with the bank's services and maintains a long-term relationship with them. Roles & Responsibilities Acquisition of savings account in the identified segment and reference generation from the specified catchment areaEnsuring high quality of customer acquisition in terms of constitution, product and segment mixOn-boarding and activating customers on digital platformsAssist Senior Sales Manager in catchment mapping and branch scoping exercises Provide regular feedbacks to Senior Sales Manager and Branch Manager on customer requirements and potential opportunities Ensuring adherence to sales compliance and SOPs defined by the organizationQuality sourcing and ensuring strict compliance on internal and external guidelines and regulationsRegularly conducting activities in the catchment to acquire good quality, HNI customers and build a strong visibilty for IDFC First Bank Working on key central Initiatives and seeking regular referrals from existing customersCollaborating with other team members and support functions to provide products and service offerings to customers Education Qualification Graduation: Bachelor’s in Engineering / Technology / Math’s / Commerce / Arts / Science / Biology / Business / Computers / Management Experience: 0 to 2 years of relevant experience

Job Requirements Role/Job Title: Relationship Manager-Gold Loan Business: Rural Banking Roles & Responsibilities Build the Gold loan Asset book to ensure scale and quality in the branch.Maintain pristine portfolio quality across all bucketsEnsure Gold loan canvassers productivity of Rs 10 LakhsIdentification of Gold loan Canvassers. Marketing activities across branch catchments. Key Success Metrics Portfolio Growth, Portfolio QualityMarketing Activities to promote gold loans. Education Qualifications Graduation: BA / BCom / BSc / BBA / BCA / BE / BTech or any other graduate. Experience: 5 to 10 years of relevant experience.

Job Requirements Role/Job Title: Associate Relationship Manager-Group Function/Department: Rural Banking Job Purpose The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to support the Relationship Manager in identifying prospective customers and converting them into real business opportunities. The role bearer is responsible for helping create Joint Liability Groups and centres and manage them through the formation, disbursal and collection phases while driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship. Roles & Responsibilities Manage zoning activity to map household needs in villages and areas allocated.Conduct end-user checks as specified post disbursal of loans while achieving monthly and annual group loan booking targets.Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements.Contribute to penetration of liabilities business in Rural markets through lead generations and account opening as per needs of customer.Achieve individual and branch sales goals through new business sales, referrals and retention of account relationship.Maintain high collections efficiency through discipline and drive.Monitor preparation of accurate documentation of loans and saving account.Coordinate with operations officer to ensure timely and accurate data entry.Ensure compliance as per the bank requirements.Conduct field audits and customer verifications to ensure high quality of accounts.Gather Latest Market intelligence and track and benchmark against best practices in competitor banks.Recommend process changes in order to improve service efficiency and quality across the branch network.Provide support for implementation of livelihood advancement and community development initiatives. Educational Qualifications Graduation: BA / BCom / BBA / BSc / BTech / BE or any other graduate. Experience: 0 to 2 years of relevant branch banking experience.

Job Title – Area Collection Manager - Consumer Durable Department– Collections Roles & Responsibilities: Responsible to handle an area for collections of specific productsResponsible for collection efficiency and cost of collections for the assigned areaResponsible to track & control the delinquency of the area, Bucket-wise & DPD wise and focus on non-startersResponsible to review account allocations and collections targets by bucket to agencies/ in house teamRegularly follow up with the default customers through a dedicated teamEnsuring that the collection agencies and executives adhere to the legal guidelines provided by the law in forceManage productivity by fixing productivity parameters for In-house / Agencies / collection executives monitoring performance against set parameters and daily reviewing the sameMaking sure that there is adequate “Feet on Street” availability area-wise / bucket-wise / segment-wiseEnsuring that detailed background and reference check has been done of agencies / DCTs being appointed and evaluate them constantlyCollaborate with legal team to ensure legal action is taken on specified casesBuilding relationships with key clients to ensure timely collections are madeDetermine suitable tactics or strategies for timely collectionsManagerial & Leadership Responsibilities: Attract and retain best-in-class talent for key roles in their reporting structureEducational Qualifications: Graduate – AnyExperience: Minimum of 5 - 10 years of experience in collections.

Job Requirements Job Description: Associate Relationship Manager-LAP at IDFC FIRST Bank Company Name: IDFC FIRST Bank Job Title: Associate Relationship Manager-LAP Job Type: Full-Time Job Category: Retail Banking Department: Retail Banking > Rural Banking > Assets > Mortgages Location: Rajim, Chhattisgarh 493885, India IDFC FIRST Bank is a leading financial institution in India, committed to providing innovative and customer-centric banking solutions. We are currently seeking a highly motivated and dynamic individual to join our team as an Associate Relationship Manager-LAP in our Retail Banking division. As an Associate Relationship Manager-LAP, you will be responsible for managing and growing the bank's loan against property (LAP) portfolio in the rural banking segment. You will work closely with the rural banking team to identify potential customers and offer them customized LAP solutions to meet their financial needs. Key Responsibilities Actively identify and acquire new customers in the rural banking segment for LAP products Build and maintain strong relationships with existing and potential customers Conduct thorough financial analysis and risk assessment of potential customers to determine their creditworthiness Present and explain LAP products and services to customers, addressing any questions or concerns they may have Collaborate with the rural banking team to develop and implement effective sales strategies Meet and exceed sales targets and contribute to the overall growth of the LAP portfolio Ensure compliance with all regulatory and internal policies and procedures Qualifications Bachelor's degree in Business Administration, Finance, or a related field Minimum of 2 years of experience in retail banking, with a focus on LAP products Strong understanding of rural banking and the LAP market in India Proven track record of meeting and exceeding sales targets Excellent communication and interpersonal skills Ability to work independently and as part of a team Proficient in MS Office and other relevant software applications Willingness to travel within the assigned region If you are a driven and results-oriented individual with a passion for rural banking and a strong understanding of LAP products, we want to hear from you! Join our team at IDFC FIRST Bank and take your career to the next level. Show more Show less

Job Requirements Job Requirements Job Title: Branch Manager Company Name: IDFC FIRST Bank Job Type: Full-Time Job Category: Retail Banking Department: Retail Banking > Branch Banking > Branch Location: Nashik, Maharashtra, India Additional Parameters IDFC FIRST Bank is seeking a highly motivated and experienced Branch Manager to join our Retail Banking team in Nashik, Maharashtra, India. As a Branch Manager, you will be responsible for overseeing the operations and performance of our branch, ensuring the delivery of exceptional customer service, and driving business growth. Key Responsibilities Manage the day-to-day operations of the branch, including customer service, sales, and employee management Develop and implement strategies to achieve branch targets and goals Monitor and analyze branch performance, identify areas for improvement, and take corrective actions Ensure compliance with all banking regulations and internal policies and procedures Build and maintain strong relationships with customers, promoting the bank's products and services Lead and motivate a team of branch staff, providing coaching and training as needed Conduct regular performance evaluations and provide feedback to employees Collaborate with other departments to drive business growth and enhance customer experience Handle customer complaints and resolve issues in a timely and professional manner Prepare and submit reports on branch performance and activities to senior management Qualifications Bachelor's degree in Business Administration, Finance, or a related field Minimum of 5 years of experience in retail banking, with at least 2 years in a managerial role Strong knowledge of banking products and services Excellent leadership, communication, and interpersonal skills Proven track record of meeting and exceeding sales targets Ability to analyze data and make data-driven decisions Sound understanding of banking regulations and compliance requirements Proficient in Microsoft Office and banking software Willingness to work flexible hours and travel as needed If you are a dynamic and results-driven individual with a passion for customer service and a strong background in retail banking, we encourage you to apply for this exciting opportunity at IDFC FIRST Bank. We offer a competitive salary, benefits package, and opportunities for career growth and development. Join our team and be a part of our mission to provide innovative and personalized banking solutions to our customers. Show more Show less

Job Requirements Job Title: Teller Company Name: IDFC FIRST Bank Job Type: Full-Time Job Category: Sales & Relationship Management- Retail Banking Department: Retail Banking > Branch Banking > Branch Location: Pune, Maharashtra, India IDFC FIRST Bank is seeking a highly motivated and customer-oriented individual to join our team as a Teller. As a Teller, you will be responsible for providing exceptional customer service and promoting our products and services to customers. This is a full-time position located at our branch in Pune, Maharashtra, India. Key Responsibilities Process customer transactions accurately and efficiently, including deposits, withdrawals, and payments Provide excellent customer service by addressing customer inquiries and concerns in a timely and professional manner Promote and cross-sell bank products and services to meet sales targets Maintain a thorough understanding of bank products and services to effectively assist customers Adhere to all bank policies and procedures to ensure compliance and minimize risk Collaborate with team members to achieve branch goals and objectives Participate in training and development programs to enhance job knowledge and skills Qualifications High school diploma or equivalent Previous experience in a customer service or sales role preferred Knowledge of banking products and services is a plus Strong communication and interpersonal skills Ability to work in a fast-paced and dynamic environment Attention to detail and accuracy Proficient in computer skills and ability to learn new systems Must be able to work flexible hours, including weekends and holidays We offer a competitive salary and benefits package, as well as opportunities for growth and advancement within the company. If you are a team player with a passion for customer service and sales, we encourage you to apply for the Teller position at IDFC FIRST Bank. Show more Show less

Job Requirements Role/ Job Title: Executive Secretary Function/ Department: Wholesale Banking Job Purpose To assist the business and functional heads in executing their daily responsibilities. Roles & Responsibilities Proactively handle all e-mail, scheduling and other correspondence.Support with scheduling presentations for various reviews and meetings.Manage travel and calendar related work. Individual will have to be responsible for, with a clear focus on keywords that help candidates/recruiter gauge the requirement.Help with managing claims.All administrative support and help to be extended to the senior.To represent the leader's calendar and availability in their absence for all requirements.Recommend improvements to processes and policies across the supporting teams and business to drive operational efficiencies and high quality customer service.Successful administrative management of the leader's time. Educational Qualification Graduation: Any graduate Post Graduation: Any post-graduate Experience: 5-10 years of relevant experience in executive secretary role.

Job Requirements Job Description Form Role/Job Title - Deputy Branch Manager Business - Retail Banking Job Purpose The role entails managing and scaling up the retail banking business for the branch by executing strategies to achieve growth targets for the branch by managing operations and resources in the most cost efficient and technology effective manner. It also entails developing constructive relationships with key local dealers and working closely with them to boost volume of business by establishing a strong foundation with them as their financial partner of choice. The role bearer is accountable for ensuring expansion of branch footprint, product penetration and delivery of high-quality customer service. The role bearer would lead customer service and branch operations for a designated branch and be responsible for the daily branch upkeep. Roles & Responsibilities Key / Primary Responsibilities of the Role - List the primary deliverables "- Responsible for day-to-day operations and administration of the Branch, ensuring strict compliance with Bank's policies and procedures Ensuring the best in class customer service Manage and complete branch audit by external auditors Resolution of customer issues and queries in a timely manner to ensure customer satisfaction and support the Branch to do the same Make action plan, and strategize to get profit through branch operations and cross sell Keep up to date with product to provide suitable advice to the customers Ensure smooth functioning of the branch and follow banking norms Responsible for closing all the observations in the audit report Monitor the branch sales targets and strategize to acquire new accounts and expand existing accounts by offering various financial products and services to the customer" Secondary Responsibilities - List the deliverables other than primary, but essential for the role "- Ensure manpower planning, recruitment and training processes for both on-roll and off-roll employees to ensure high performing talent across levels Bring out the best of branch’s personnel by providing training, coaching, development and guidance Evaluate the feasibility of new initiatives in offering, channel & process point of view and ensure its implementation to improve overall operational efficiency Responsibilities Managerial & Leadership Responsibilities - (if applicable) "- Create environment for team to focus on automation and digital enablement to fulfil customer’s needs holistically Attract & retain best-in class talent to meet Bank's rapid growth targets" Key Success Metrics CA/SA and TD growth targets, Customer Acquisition targets, Product Cross Sell targets Qualifications Graduate - Any discipline Post Graduate - MBA Finance Experience Minimum Number of Years - 8 + years of relevant experience in Banking or allied Business Industry - BFSI Functional Area - Retail Liabilities

Company Description IDFC FIRST Bank, formed in December 2018 through a merger, is focused on providing ethical, customer-friendly, and socially responsible banking services. The bank offers a comprehensive range of services including Retail, MSME, Rural, Startups, Cash & Wealth Management, Corporate & Government Banking, and more. With a commitment to financial inclusion and social responsibility, IDFC FIRST Bank serves millions of customers and holds high ESG scores. Role Description This is a full-time on-site role for an Acquisition Manager located in Ahmedabad. The Acquisition Manager will be responsible for day-to-day tasks related to acquiring new customers for various banking services, implementing acquisition strategies, building relationships with potential clients, and achieving set acquisition targets. Qualifications Strong Sales and Marketing skillsExperience in Customer Acquisition and Relationship ManagementKnowledge of Banking and Financial ServicesExcellent Communication and Negotiation skillsAbility to work independently and as part of a teamBachelor's degree in Business Administration, Finance, Marketing, or related fieldExperience in the banking industry is a plus

Job Requirements Role/Job Title: Associate Customer Service Manager Function/Department: Rural Banking Job Purpose The role entails managing and scaling up the retail banking business for the branch managing operations and resources in the most cost efficient and technology effective manner. The role bearer would lead customer service and branch operations for a designated branch and be responsible for the daily branch upkeep. This role is the central custodian of all Rural Banking documents for the branch and provides operational support for Rural and semi urban Retail products. The role bearer is primarily accountable for ensuring seamless maintaining of customer life cycle, fulfilling customer requests and providing best-in class service. Responsibilities Roles & Responsibilities: Responsible for day-to-day operations and administration of the Branch, ensuring strict compliance with Bank's policies and procedures.Responsible for branch operations and service delivery to the customers of a designated branch in our rural network.Data entry of application forms, creation of customer IDs, accounts, etc.File / document checking including KYC checking, application forms and loan document verification.Handling cash and clearing transactions.Maintaining good audit rating for the branch.Work towards ensuring best in class service delivery at the branch for external and internal customers.Work as an effective business partner in strategizing and driving the implementation of critical operational and regulatory practices for the branch such as compliance, Lending operations and operational risk.Oversee quality initiatives across operations team for optimization of processes in order to improve TAT and upgradation of SLAs.Employ tools such as automation and digitization to increase process efficiency. Education Qualification Graduation: BA / BCom / BBA / BSc / BTech / BE or any other graduate Experience: 0 to 2 years of relevant experience in Banking or allied Business.

Job Requirements Role/Job Title: Relationship Manager-Micro Enterprise Loan Function/Department: Rural Banking Job Purpose The role entails building and deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to identify Business owners / entrepreneurs in the defined catchment and assess their business loan needs. The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Roles & Responsibilities Ensure swift disbursal of business loans based on needs assessment of potential and existing clients.Conduct end-user checks as specified post disbursal of loans while achieving monthly and annual group loan booking targets.Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements.Contribute to penetration of liabilities business in Rural markets through lead generations and account opening as per needs of customer.Achieve individual and branch sales goals through new business sales, referrals and retention of account relationship.Monitor high collections efficiency through discipline and drive.Conduct field audits and customer verifications to ensure high quality of accounts.Gather latest Market intelligence and track and benchmark against best practices in competitor banks.Evaluate the growth strategy based on competitor analysis and feedback from different channels/customers.Recommend process changes in order to improve service efficiency and quality across the branch network.Manage a team of field officers, taking responsibility of their development and attrition.Develop and implement livelihood advancement and community development initiatives. Managerial & Leadership Responsibilities Attract and retain best-in-class talent for key roles in their reporting structure.Monitor key parameters on employee productivity, hiring quality and attrition rates and make necessary improvements.Enable teams to drive growth targets by providing necessary support. Education Qualification Graduation: BA / BCom / BBA / BSc / BTech / BE or any other graduate. Experience: 2 to 5 years of relevant rural banking experience.

Job Requirements Role/Job Title: Relationship Manager-Home loan Function/ Department: Rural Banking Job Purpose To deliver a high-quality client service and customer retention.Enhance product sales and new client acquisition. Roles & Responsibilities Creating sales opportunities for self and team members. Acquisition: focus on lending to new customers, championing the purpose of building a large Home loan book with high yield | Book Quality: maintaining portfolio quality | Maintain highest standards of Customer Service and Compliance | Adopt and promote Digital | Groom and mentor team | Building and relationship with colleagues in other business verticals for X Sell opportunities.Managerial & Leadership Responsibilities.Manage and groom team effectively. Training and mentoring the team members. Education Qualification Graduation: BA / BCom / BBA / BSc / BTech / BE or any other graduate. Experience: 5 to 10 years of relevant experience.

Job Requirements Job Requirements Role/Job Title: Associate Relationship Manager-Home loan / Loan against property Function/Department: Rural Banking Job Purpose To deliver a high-quality client service and customer retention. Enhance product sales and new client acquisition. Roles & Responsibilities Identifying New Markets, must work towards attracting new customers and generating leads through local activities like organizing canopy activities/leaflet distribution/cold calling and etc.To service, the leads referred by sales front/cross/selling or other channels.To deliver a high-quality client service and customer retention approach to managing client relationships to enhance product sales and new client growth targets.Achieve agreed individual performance targets for income generation, product sales and new client growth targets.Login to disbursement completion, fulfilment, counselling, and handholding the customer through the entire process of sanction and disbursement.Ensuring that customer doesn’t become a non-starter e.g. helping collections to recover EMI’s in case of default.Building the relationship in the Market by meeting the Local Builders, Business communities and new channels. Education Qualification Graduation: BA / BCom / BBA / BSc / BTech / BE or any other graduate. Experience: 0 to 2 Years in NBFCs/Banking.

Area Collection Manager - Consumer Durable Department Collections Roles & Responsibilities: Responsible to handle an area for collections of specific products Responsible for collection efficiency and cost of collections for the assigned area Responsible to track & control the delinquency of the area, Bucket-wise & DPD wise and focus on non-starters Responsible to review account allocations and collections targets by bucket to agencies/ in house team Regularly follow up with the default customers through a dedicated team Ensuring that the collection agencies and executives adhere to the legal guidelines provided by the law in force Manage productivity by fixing productivity parameters for In-house / Agencies / collection executives monitoring performance against set parameters and daily reviewing the same Making sure that there is adequate Feet on Street availability area-wise / bucket-wise / segment-wise Ensuring that detailed background and reference check has been done of agencies / DCTs being appointed and evaluate them constantly Collaborate with legal team to ensure legal action is taken on specified cases Building relationships with key clients to ensure timely collections are made Determine suitable tactics or strategies for timely collections Managerial & Leadership Responsibilities: Attract and retain best-in-class talent for key roles in their reporting structure Educational Qualifications: Graduate Any Experience: Minimum of 5 - 10 years of experience in collections.

Job Requirements Job Description Job Title – Associate Relationship Officer Place of work-Karnataka/Chhattisgarh/Odisha/Rajasthan/Gujarat/Madhya Pradesh/Andhra Pradesh Business Unit – Retail Banking-Rural Banking Function- Rural Sales Job Purpose The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to support Relationship Manager in identifying Business owners / entrepreneurs in the defined catchment and assessing their business loan needs. The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Responsibilities Roles & Responsibilities: Manage zoning activity to map household needs in villages and areas allocated Conduct end-user checks as specified post disbursal of loans while achieving monthly and annual group loan booking targets Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements Contribute to penetration of liabilities business in Rural markets through lead generations and account opening as per needs of customer Achieve individual and branch sales goals through new business sales, referrals and retention of account relationship Nudge behavioral changes in customers to drive them towards online banking Maintain high collections efficiency through discipline and drive Monitor preparation of accurate documentation of loans and saving account. Coordinate with operations officer to ensure timely and accurate data entry Ensure compliance as per the bank requirements Conduct field audits and customer verifications to ensure high quality of accounts '-Maintain knowledge on all bank products, credit standards, services and trends and provide efficient customer services. Recommend process changes in order to improve service efficiency and quality across the branch network Provide support for implementation of livelihood advancement and community development initiatives. Educational Qualifications 12th –Any Graduation-Any Post Graduation-Optional Experience 0-1 years of relevant branch banking experience, fresher’s can apply.