Posted:14 hours ago|
Platform:
Hybrid
Full Time
This is a midlevel technical role requiring prior experience in identity platforms and enterprise IAM processes
Work Location Pune preferred or Chennai This role requires the personnel to work from Clients office for two days in a week
Shift Timings 24x5 plus rotational oncall on weekends
Shift Allowance / Overtime (If Applicable) - YES
Key Responsibilities:
Respond to and resolve Level 2 IAM incidents and service tickets in a timely manner
Support the administration of IAM tools such as Active Directory Azure AD Okta SailPoint CyberArk or equivalent platforms
Monitor IAM infrastructure to ensure high availability
Work closely with IT and security teams to ensure the integration of IAM systems with other technologies
Process and troubleshoot user provisioning deprovisioning and access modification requests across enterprise systems
Assist with onboarding and offboarding processes including rolebased access control RBAC and least privilege enforcement
Work closely with IT support teams application owners and SOC to investigate access issues and enforce policy
Support access reviews certification campaigns and audit requests as part of compliance activities
Assist users with SSL certificate renewal
Help document IAM processes workflows and runbooks
Identify recurring issues and suggest improvements or automation opportunities
Escalate complex issues to Level 3 engineers in a timely manner
Skills and Qualifications
Experience 4-8 years of handson experience in IT security
Education Bachelors degree in computer science or a related field
Cygnus Professionals
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