ICT Support Consultant

OMP

2 - 5 years

5 - 9 Lacs

mumbai

Posted:4 days ago| Platform:

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Skills Required

automation ticketing technical services flex mobile device management hardware asset management ict office 365 video conference

Work Mode

Work from Office

Job Type

Full Time

Job Description

As an ICT support consultant, you are responsible for maintaining the ICT infrastructure for all our global offices. You also

provide support for all our colleagues

working at the office, from home, or at customer locations. Your scope covers

hardware

for both users and client systems

, software

mobile device management, and asset management

You are responsible for:

Setting up and supporting our
software development and consultancy environment s
ICT landscape
including laptops, desktops, iPhones, printers, video conference systems, and collaboration platforms.
Setting up and supporting a large variety of laptop and server software suites
such as Office 365, client security with virus scanning and mobile device management, and asset management.
Solving internal support requests
triggered by our ticketing system.
Providing assistance in

ICT projects
, such as the definition of new hardware and software standards and deployment methods and support in automation tracks.
Building networks, both within our company and with our external suppliers.

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