Job Description: HR Executive – HR Operations Department: Human Resources Reporting To: HR Manager / Head – HR & Compliance Category: Facility Management Job Purpose: To support the HR Operations team in maintaining accurate employee records, updating HRMS data, ensuring statutory compliance, and assisting in smooth day-to-day HR administrative activities for all on-roll and outsourced employees deployed across various sites. Key Responsibilities: 1. HR Documentation & Data Management Collect, verify, and maintain employee joining documents (Aadhaar, PAN, bank details, educational proofs, etc.). Feed and update employee master data in the HRMS / payroll software accurately. Maintain physical and digital employee files for all staff (site and HO). Track employee movements — new joiners, exits, transfers, and status changes — and update in HRMS. Prepare and maintain MIS reports (manpower strength, joining vs relieving, etc.). 2. Statutory Compliance (ESI, PF, etc.) Register new employees under ESI and PF portals and maintain updated compliance data. Track and generate UAN, ESI numbers, and ensure linking to employee profiles. Support in monthly challan preparation and verification in coordination with the compliance team. Handle ESI family card applications, PF withdrawals, and employee queries related to benefits. Maintain records for statutory inspections and audits. 3. Attendance & Payroll Coordination Collect attendance data from sites and update in HRMS / Excel trackers. Validate and forward attendance data to payroll team within defined timelines. Coordinate with site operations for attendance discrepancies and absentees. Assist in preparing salary inputs, deductions, and overtime summaries. 4. Employee Support & Communication Serve as the first point of contact for site-level employees regarding HR documentation, salary slips, PF/ESI status, etc. Coordinate for ID card issuance, uniform tracking, and employment confirmation letters. Assist in onboarding and induction documentation for new employees. 5. Record Maintenance & Reporting Maintain all HR-related registers and files as per statutory and company norms. Generate and share monthly MIS reports — new joiners, resignations, compliance status, etc. Support audits, client documentation requests, and management reviews.
Job Description: Field Executive – OperationsDepartment: OperationsReporting To: Area / Operations Manager Category: Facility Management – Corporate, Industrial & Retail (Including Warehouses) Job Purpose:To ensure smooth and efficient operations across assigned corporate offices, industrial sites, retail outlets, and warehouses by managing manpower, maintaining service quality, ensuring compliance, and delivering consistent client satisfaction through proactive field supervision. Key Responsibilities 1. Site Operations & Supervision Conduct regular site visits to ensure proper housekeeping, maintenance, and soft service operations. Supervise site teams (housekeeping, pantry, helpers, loaders/unloaders, etc.) and ensure task completion as per scope of work. Verify attendance, grooming, and uniform compliance of all deployed personnel. Ensure timely deployment of relievers and replacements during absenteeism or leave. Monitor and maintain service standards through daily checklists and client feedback. 2. Manpower Management Coordinate with HR and recruitment teams for mobilization of new staff and replacements. Track and ensure issuance and upkeep of uniforms, ID cards, safety shoes, and PPEs. Maintain and submit daily attendance, deployment, and absentee reports. Facilitate ESI, PF, and family card issuance, and track employee documentation compliance. 3. Client Coordination & Relationship Management Serve as the primary contact for clients at each site for operational requirements. Handle client complaints, feedback, and special requests professionally and promptly. Maintain healthy client relationships and ensure service delivery meets agreed SLAs. Support client audits, inspections, and review meetings. 4. Documentation & Reporting Maintain site registers, manpower lists, checklists, and complaint logs. Submit daily site visit reports, incident reports, and weekly performance summaries. Assist in attendance verification and billing data submission to the back-end team. Support audit documentation for statutory and client compliance. 5. Statutory & Compliance Support Ensure all staff at site are covered under statutory benefits (ESI, PF, Bonus, etc.). Support in maintaining and updating statutory registers and records at sites. 6. Operational Excellence Ensure service delivery as per SOPs and client scope of work across all types of sites. Support in new site mobilizations, transitions, and manpower onboarding. Conduct surprise inspections and internal audits to maintain service quality. Provide on-ground support for emergency tasks, seasonal activities, or deep cleaning projects. Additional Responsibilities Support employee engagement and grievance redressal at site level. Facilitate training sessions on soft skills, safety, and site-specific SOPs. Coordinate with HR, Admin, and Accounts for salary, attendance, and uniform-related queries. Participate in review meetings with management and share operational insights.
Role Summary he Inside Sales Executive is responsible for managing incoming leads received through online platforms, understanding client requirements, coordinating with internal operations teams, sharing commercials, and ensuring continuous follow-up until closure. The role requires strong communication, CRM/MIS management, and coordination skills to support revenue growth across multiple regions. Key Responsibilities 1. Lead Management & Follow-Ups Receive and review leads generated through online platforms (website, JustDial, IndiaMART, social channels, etc.). Call prospective clients to understand their requirement in detail (manpower, housekeeping, soft services, facility management, etc.). Qualify leads based on urgency, scope, and feasibility. Maintain timely and professional follow-ups until the lead is converted or closed. 2. Requirement Understanding & Coordination Capture client requirements accurately and brief internal Operations/Regional teams. Coordinate with Operations team to arrange site visits, surveys, and technical/operational assessments. Work as a communication bridge between clients and internal teams. 3. Proposal & Commercials Prepare and share proposals/commercials as per approved company pricing and formats. Ensure proposals are aligned with operational capability and brand guidelines. Re-share revised commercials if required, based on client feedback. 4. Closure Support Continuously follow up with clients for negotiations, clarifications, and decision-making. Support the Sales Manager in closing deals and converting leads to billing. Maintain a high conversion ratio through active engagement. 5. MIS & Reporting Maintain detailed MIS/CRM entries for every lead (status, follow-up, region, closure timeline). Track follow-ups, pending actions, and progress for multiple regions. Submit daily/weekly/monthly reports to management on lead status and conversion performance.