ICCS specializes in providing cutting-edge technology solutions and consultancy services, focusing on advancements in digital transformation, cloud services, and business analytics.
Chennai
INR 0.5 - 1.0 Lacs P.A.
Work from Office
Full Time
Role & responsibilities: Handling Customer Inquiries Respond promptly and courteously to incoming calls. Provide accurate information about products, services, and policies. Identify customer needs and offer appropriate solutions. Resolving Issues and Complaints Address customer complaints with empathy and professionalism. Utilize problem-solving skills to resolve issues efficiently. Escalate complex problems to appropriate departments when necessary. Essential Skills Communication Skills : Ability to convey information clearly and empathetically. Problem-Solving Skills : Quickly identifying and resolving customer issues. Patience : Remaining calm under pressure. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications.
Noida
INR 4.0 - 5.5 Lacs P.A.
Work from Office
Full Time
Location: Noida Working days: 6 Days, Work from office Job Description: Sales Coordinator BPO Industry We are seeking a dynamic and detail-oriented Sales Coordinator to support our sales team in driving business growth. The ideal candidate will be confident in creating impactful PowerPoint presentations and delivering them effectively to various stakeholders. Key Responsibilities: Develop compelling presentations and confidently present to internal and external audiences. Demonstrate excellent written and verbal communication skills, along with strong presentation abilities. Maintain a high level of attention to detail in all tasks and documentation. Organize and manage work systematically with a structured and methodical approach. Think creatively to propose innovative solutions and strategies. Stay updated on industry trends and emerging solutions; conduct market research to identify current and future opportunities. Generate and qualify business leads, deliver presentations, conduct follow-ups, and assist in lead conversion. Provide comprehensive support to the sales team and sales manager across all client engagements. Exhibit a proactive and self-driven "go-getter" attitude with a focus on achieving results.
Noida
INR 3.0 - 4.5 Lacs P.A.
Work from Office
Full Time
Job Title: Lead Generation Executive (Female Freshers) Industry: BPO (Business Process Outsourcing) Location: Noida Sec 2 Woking Mode : 6 Days from Office J ob Type: Full-Time Experience Required: Fresher Job Summary: We are seeking energetic and enthusiastic female candidates to join our lead generation team. This is an excellent opportunity for freshers looking to start their career in the fast-growing BPO industry. You will be responsible for identifying potential clients, initiating contact, and setting up appointments for the sales team. Key Responsibilities: Conduct research to identify potential leads through various online platforms (LinkedIn, directories, websites, etc.) Reach out to prospects via calls, emails, and social media to generate interest Qualify leads based on target criteria Schedule appointments and meetings for the sales team Work closely with the sales and marketing teams to improve lead quality Achieve daily and weekly lead generation targets Required Skills: Good communication skills (spoken and written English) Basic computer and internet proficiency Confident, self-motivated, and goal-oriented Ability to work in a team environment Positive attitude and willingness to learn Eligibility Criteria: Female candidates only Immediate joiners preferred
Chennai, Sholinganallur
INR 0.5 - 1.0 Lacs P.A.
Work from Office
Full Time
Inbound Calls: Address customer inquiries related to D2H services, including billing, technical support, and service requests. Provide accurate information about products, services, and promotions. Resolve customer complaints and issues promptly, ensuring customer satisfaction.Sai Vikram Academy Outbound Calls: Conduct follow-up calls to customers for service feedback and satisfaction surveys. Promote new services, upgrades, and special offers to existing customers. Assist in customer retention efforts by addressing concerns and providing solutions. Role & responsibilities Preferred candidate profile
Noida
INR 10.0 - 15.0 Lacs P.A.
Work from Office
Full Time
Job Title: General Manager Operations (Government Projects BPO) Location: Noida, Sec 2 Experience: 12+ years (with significant experience in managing government/BFSI/public sector BPO projects) Employment Type: Full-Time Working Mode: 5.5 Days, Work from Office Job Summary: We are seeking a highly experienced and strategic General Manager – Operations to lead the delivery and growth of government sector BPO projects. The ideal candidate will have a deep understanding of government processes, compliance frameworks, and high-volume service delivery. This role demands strong operational leadership, stakeholder management, and the ability to drive service excellence in a highly regulated environment. Key Responsibilities: Oversee end-to-end operations for government BPO projects, ensuring SLAs, KPIs, and compliance requirements are consistently met. Lead large-scale teams across multiple locations to deliver public-facing services with a focus on quality, efficiency, and customer satisfaction. Ensure full compliance with government regulations, data privacy mandates, and audit protocols. Liaise effectively with government authorities, public sector clients, and internal stakeholders to build trust and long-term relationships. Drive operational excellence through continuous improvement, automation, and process optimization. Develop strategic plans to scale operations, manage costs, and ensure profitability of government contracts. Manage risk, implement robust governance frameworks, and oversee incident management protocols. Work closely with project management, HR, technology, and quality teams to ensure aligned execution across departments. Prepare and present operational dashboards, financial reports, and strategic updates to senior leadership and clients. Key Requirements: Proven track record (12+ years) in BPO operations, with at least 5 years in managing large-scale government/public sector projects. Deep knowledge of government e-governance programs, digital initiatives, and citizen service delivery frameworks. Strong understanding of contract management, service level governance, and public procurement processes. Excellent leadership, interpersonal, and stakeholder engagement skills. Strong analytical and problem-solving capabilities. Experience with compliance standards such as ISO, CMMI, GDPR, etc. Educational Qualifications: Bachelor’s degree in Business, Public Administration, or related field (MBA or equivalent preferred). Preferred Attributes: Strong decision-maker with a focus on impact and accountability. Ability to manage diverse teams in high-pressure, high-stakes environments. Proactive, ethical, and results-driven leadership style. Regards Sangeeta Anand sangeeta.anand@iccs.in
Noida
INR 6.0 - 10.0 Lacs P.A.
Work from Office
Full Time
Job Title: Transition Manager BPO Industry Location: Noida, Sec 2 Experience: 8-12 Yrs Employment Type: Full-Time Working Days: 6 Days, work from office Job Summary: We are looking for an experienced and strategic Transition Manager to lead and manage end-to-end transitions for new business processes or client migrations within the BPO industry. The ideal candidate will possess strong project management skills, excellent client handling abilities, and a deep understanding of operational workflows and compliance requirements. Key Responsibilities: Lead the planning, execution, and delivery of new client transitions and internal process migrations. Develop comprehensive transition plans, timelines, and resource allocation strategies. Act as the single point of contact for clients during the transition phase, ensuring clear communication and alignment. Collaborate with cross-functional teams including operations, HR, IT, quality, and training to ensure seamless delivery. Conduct risk assessments and implement mitigation plans to address transition-related challenges. Monitor progress against KPIs, deliverables, and SLAs throughout the transition lifecycle. Prepare and present transition status reports to internal stakeholders and client leadership. Ensure adherence to compliance, data security, and regulatory requirements. Drive continuous improvement by capturing learnings and implementing best practices in future transitions. Key Requirements: Proven experience in managing BPO transitions (domestic or international). Excellent stakeholder management and client-facing communication skills. Strong analytical, problem-solving, and decision-making abilities. Familiarity with tools like MS Project, Excel, and other project tracking systems. Ability to manage multiple projects and priorities in a fast-paced environment. Preferred Qualifications: Bachelors degree in Business, Operations, or a related field (MBA preferred). Experience in process design, solutioning, or service delivery in the BPO industry. Personal Attributes: Highly organized and detail-oriented. Flexible, adaptable, and able to thrive in dynamic environments. Strong leadership and team management capabilities. Regards Sangeeta Anand sangeeta.anand@iccs.in
Noida
INR 5.0 - 6.0 Lacs P.A.
Work from Office
Full Time
Job Title: Manager Operations (Education Process BPO) Location: Noida, Sec 2 Experience: 810 years (with relevant experience in handling education-related BPO processes) Employment Type: Full-Time Working Mode: 5.5 Days, work from office Job Summary: We are looking for an experienced and results-driven Operations Manager to lead and manage education-related BPO processes. The ideal candidate will have a strong background in education sector support services (such as admissions, student support, e-learning, assessments, or back-office education services), with proven leadership in delivering quality service, managing large teams, and ensuring compliance with SLAs. Key Responsibilities: Manage day-to-day operations for education process accounts, ensuring delivery of high-quality service and adherence to client SLAs. Oversee workforce planning, scheduling, and resource allocation to meet business targets and seasonal demand. Monitor process performance, analyze data trends, and implement process improvements for efficiency and quality. Serve as the primary point of contact for client interactions, reporting, and issue resolution. Ensure compliance with data privacy, academic integrity, and industry standards. Work closely with quality, training, and technology teams to support process enhancements and upskilling of team members. Manage and mentor team leaders and agents to maintain a positive and high-performance work culture. Handle escalations, risk management, and ensure prompt resolution of client or student concerns. Drive automation and digital adoption in line with the client’s education technology platforms. Key Requirements: Minimum 6 years of experience in BPO operations, with at least 3 years in managing education-related processes. Familiarity with education domain workflows such as student enrollment, academic support, exam coordination, digital learning support, or education customer service. Strong team management, client handling, and problem-solving skills. Proficient in performance management tools, reporting, and operational metrics. Experience working with CRM and learning management systems (LMS) is a plus. Educational Qualifications: Bachelor’s degree in any discipline (education or business-related fields preferred). MBA is an advantage. Personal Attributes: Detail-oriented and highly organized. Strong communication and interpersonal skills. Process-driven with a continuous improvement mindset. Regards Sangeeta
Noida
INR 10.0 - 20.0 Lacs P.A.
Work from Office
Full Time
General Manager - Finance Location: ICCS, Noida Experience: Minimum 8 years Qualification: Chartered Accountant (CA) Job Summary: ICCS is looking for an experienced General Manager - Finance to lead and manage the financial operations of the company. The ideal candidate should have strong expertise in taxation, financial controlling, financial statements, statutory audits, and compliance. This role requires a strategic thinker who can drive financial efficiency, ensure regulatory adherence, and support business growth. Key Responsibilities: • Oversee the financial reporting, budgeting, and forecasting processes. • Ensure timely and accurate preparation of financial statements in compliance with regulatory requirements. • Lead statutory audits, tax audits, and other regulatory audits. • Develop and implement financial controls and policies to maintain compliance and financial integrity. • Manage direct and indirect taxation, including GST, corporate tax, and transfer pricing. • Liaise with regulatory authorities, auditors, and tax consultants to ensure compliance. • Drive cost optimization initiatives and financial risk management strategies. • Ensure compliance with Companies Act, SEBI, RBI, and other financial regulations. • Support strategic decision-making by providing financial insights and analysis. • Mentor and lead the finance team for operational excellence. Key Requirements: • Chartered Accountant (CA) • Minimum 10 years of experience in finance, taxation, audits, and financial controlling. • Strong knowledge of Indian accounting standards, taxation laws, and compliance regulations. • Experience in handling statutory audits, internal audits, and financial due diligence. • Expertise in financial planning, budgeting, and analysis. • Proficiency in ERP systems and financial tools. • Excellent leadership, analytical, and communication skills. Preferred Experience: • Prior experience in a BPO/KPO or service industry will be an added advantage. • Strong understanding of corporate finance and investment strategies.
Bengaluru
INR 5.0 - 10.0 Lacs P.A.
Work from Office
Full Time
Project Name myBiz by MakeMyTrip Position Sr. Executive Payroll Off Roll Education Minimum Graduate Employment type 5.5 days per week Job Description At MakeMyTrip, our client relationships are our top priority. Were looking for a dedicated and personable account manager to maintain our clients accounts and serve as our main point of contact. Our ideal candidate will have a passion for helping others and a drive to provide exceptional customer service. Applicants should also be comfortable working with spreadsheets, audits, and other organizational software. If this sounds like you, apply today and help us build meaningful, long-lasting relationships that move our business forward! Objectives of this Role ¢ Act as the main point of contact in all matters relating to client concerns and needs Build and strengthen client relationships to achieve long-term partnerships Maintain accurate client records, keeping track of any contract updates and renewals Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met ¢ Develop a thorough understanding of our products and service offerings to better upsell and cross- sell to clients Daily and Weekly Responsibilities ¢ Stay on top of accounts, making sure theyre delivering regular growth and is not moving to competition ¢ ¢ E-Meet regularly with clients to discuss progress and find new ways to improve business Identify upsell, cross-sell, and renewal opportunities and communicate with the client Skills and Qualifications ¢ ¢ ¢ ¢ Professional experience in a sales or customer service role Ability to multitask and juggle several responsibilities simultaneously Strong written and verbal communication skills Good attention to detail and organizational skills Preferred Qualifications ¢ Proven track record of meeting or exceeding quotas and receiving positive customer feedback Proficiency with common customer success and customer relationship management software, such as Salesforce or Leadsquared ¢
Noida
INR 6.0 - 8.0 Lacs P.A.
Work from Office
Full Time
Job Title: Relationship Manager (CRM) BPO Operations Location: Noida Employment Type: Full-Time Experience Required: Minimum 5 years in BPO Operations About the Role: We are seeking a dynamic and presentable Client Relationship Manager (CRM) with a strong background in BPO operations. The ideal candidate will have excellent communication skills, a deep understanding of BPO industry metrics and client expectations, and a proven track record of driving client satisfaction through effective coordination and follow-ups. Key Responsibilities: Act as the primary point of contact for key clients, ensuring their requirements are met with efficiency and professionalism. Manage end-to-end client communication, operations coordination, and issue resolution. Understand and use BPO industry terminologies such as AHT, SL, CSAT, Rebuttals, Attrition, Shrinkage, etc. Drive operational alignment and service delivery across departments to meet client expectations. Ensure timely and proactive follow-ups with internal stakeholders to resolve client issues and requests. Build, maintain, and nurture long-term relationships with clients. Prepare and share client reports, feedback, and performance updates regularly. Education: Graduate (MBA preferred) Experience: Minimum 5 years in managing domestic or international BPO operations Skills & Competencies: Excellent verbal and written communication skills Presentable and professional demeanor Strong understanding of BPO operations and KPIs Proactive, detail-oriented, and highly organized Strong follow-up and coordination skills Client-first attitude with problem-solving mindset What We Offer: A collaborative work environment Opportunities to work closely with senior leadership and top-tier clients
Noida
INR 3.0 - 4.0 Lacs P.A.
Work from Office
Full Time
Job Summary: We are seeking a results-driven and detail-oriented Team Leader - Operations with experience in the BFSI sector to lead a team of customer service or back-office agents. The ideal candidate will ensure process efficiency, manage team performance, and drive client satisfaction while adhering to regulatory and compliance standards. Key Responsibilities: Team Management & Leadership: Lead, mentor, and manage a team. Monitor daily operations and ensure adherence to SLAs, KPIs, and quality standards. Conduct regular performance reviews and coaching sessions. Process Oversight: Ensure process compliance as per BFSI regulations and internal SOPs. Handle escalations and resolve client/customer concerns in a timely manner. Analyze workflow and suggest process improvements. Client & Stakeholder Coordination: Liaise with internal and external stakeholders for smooth process delivery. Participate in client calls and provide performance updates. Reporting & Documentation: Maintain accurate MIS reports and dashboards. Track and report team productivity, quality metrics, and other KPIs. Training & Development: Identify training needs and coordinate with the training team. Support new hire onboarding and continuous upskilling of the team. Required Skills & Qualifications: Bachelors degree in any stream 3–6 years of BPO experience with at least 1–2 years in a team handling role in the BFSI domain. Strong knowledge of banking or insurance processes (e.g., KYC, loan processing, claims, etc.). Excellent communication and interpersonal skills. Proficiency in MS Office Strong analytical and problem-solving ability. Ability to work under pressure and meet tight deadlines. Preferred Qualifications: Experience working in voice, non-voice, or blended BFSI processes. Regards Vijay Kumar 8010505196 vijay.singh@iccs.in
Noida
INR 2.0 - 4.0 Lacs P.A.
Work from Office
Full Time
Job Summary: We are seeking a detail-oriented and analytical Quality Analyst to join our BPO operations team. The QA will be responsible for monitoring and evaluating customer interactions to ensure adherence to company standards, client expectations, and regulatory compliance. This role plays a critical part in identifying process gaps, driving continuous improvement, and enhancing the customer experience. Key Responsibilities: Monitor and evaluate voice, email, or chat interactions to ensure quality and compliance. Provide actionable feedback to agents for performance improvement. Maintain evaluation reports, dashboards, and quality scorecards. Collaborate with training and operations teams to identify coaching needs. Assist in calibrations and quality audits with clients and internal stakeholders. Participate in process improvement initiatives and recommend changes. Analyze quality trends and prepare weekly/monthly QA reports. Ensure all processes comply with data privacy and industry regulations. Key Skills & Qualifications: Bachelors degree or equivalent. 13 years of experience in a QA role in the BPO sector. Proficiency in MS Excel, QA tools, and CRM systems. Strong communication and interpersonal skills. Analytical mindset with attention to detail. Experience in creating and using QA scorecards. Familiarity with industry-specific compliance standards (e.g., HIPAA, PCI-DSS) is a plus. Ability to handle confidential information with integrity. Preferred Qualifications: Six Sigma or Lean certification (optional). Experience with tools like NICE, Verint, or similar QA platforms. Prior exposure to international clients or multi-process BPO environments.
Chennai
INR 0.5 - 1.25 Lacs P.A.
Work from Office
Full Time
Company name : Insight customer call solutions (ICCS) ICCS ( Inbound customer care) WE ARE HIRING FOR TAMIL VOICE PROCESS Walk-in timing -9AM to 5PM Qualification: Any degree/diploma/ Any 3 year diploma Experience - 0 to 1 years Shift - Rotational Shift WeeK Off - Rotational week off Salary up to - 13k to 14k Benefits -(OT allowance+ attendance allowance) Walk-In LOCATION:Tangedco Corporate office building,minnagam building 1st floor anna Salai , mount road,opp geetham hotel, Near mount road Lic stop Chennai-600004 Walk-In LOCATION: Goverment data center 1st floor kotturpuram Near Anna library Chennai 600020. Walk-In LOCATION: Rathha Tek Meadows Campus, Tower C, 3rd Floor, No.51, Rajiv Gandhi Salai, (OMR), Sholinganallur, Chennai-600 119 Interested candidate share your resume:6381000387 Contact person: Jansi HR Apply CV to : jansirani@iccs.in
Noida
INR 0.5 - 2.5 Lacs P.A.
Work from Office
Full Time
Role & responsibilities Voice Process Process - Tamil, Odia, Malayalam, Bodo, Konkani, Manipuri, Santhali, Sindhi, Dogri, Gujarati & Assammee Develop strong communication skills through client interactions, emails, and internal coordination. Analyze and review title opinions. Preferred candidate profile Graduate/ Under Graduate Freshers are also welcome if they are eager to start their career Proficient in Microsoft Excel and Microsoft Office Suite (Word, PowerPoint, Outlook). Good typing speed with high accuracy. Strong attention to detail in all tasks and documentation.
Noida
INR 2.0 - 4.0 Lacs P.A.
Work from Office
Full Time
Job Summary: We are seeking a dynamic and experienced BPO Trainer to design, deliver, and continuously improve training programs for our customer service and/or technical support teams. The ideal candidate will have a strong grasp of BPO operations, excellent communication skills, and a passion for coaching and development. Key Responsibilities: Conduct new hire orientation and process/product training. Deliver soft skills, communication, and customer service training. Monitor and evaluate training effectiveness using assessments and feedback. Collaborate with operations and quality teams to identify performance gaps. Provide floor support, nesting support, and on-the-job coaching. Create and update training materials, modules, and documentation. Maintain training reports, attendance records, and performance tracking. Assist in the development and implementation of continuous learning programs. Stay updated with client processes, tools, and industry best practices. Qualifications: Bachelors degree preferred. Minimum 2 years of training experience in a BPO setup (voice/non-voice). Strong knowledge of customer service principles and BPO processes. Excellent verbal and written communication skills. Ability to manage classroom dynamics and engage adult learners. Proficiency in MS Office (Word, PowerPoint, Excel). Experience with LMS or e-learning tools is a plus.
Noida
INR 1.0 - 6.0 Lacs P.A.
Work from Office
Full Time
ICCS Limited is expanding and looking for 500+ professionals for our Insurance Non-Par Products vertical! If you have experience in the insurance domain and are ready to grow with a dynamic team this is your opportunity! Role: Insurance – Non Par Products Location: A91, Sector 2, Noida, UP – 201301 Shift: General Shift Weekly Off: Sunday Salary Max Package , 6 Lac ...Role is for Executive Operations ... Contact: hr.calling@iccs.in Join us and be a part of our growing success!
Noida
INR 0.5 - 3.0 Lacs P.A.
Work from Office
Full Time
Hiring for Leading ITES Company In Noida for Customer Support Requirements: Fresher /Min 1 Year BPO/Customer Service Experience Daily Walk-in , A91, Sector 2 Noida, Uttar Pradesh 201301 (Nearest Metro Noida Sec 15,) Walk-in Time : 9 am to 4 Pm (Monday to Saturday) email your resume @ hr.calling@iccs.in Job Details: 1: Graduate/UG fresher or With Min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Customer Support 4: 6 Days Working 5: Excellent Communication Skills 6: Immediate Joiners Preferred
Noida
INR 0.5 - 3.0 Lacs P.A.
Work from Office
Full Time
Job description Hiring for Leading ITES Company In Noida for Customer Support Requirements: Fresher /Min 1 Year BPO/Customer Service Experience Daily Walkin , A91, Sector 2 Noida, Uttar Pradesh 201301 (Nearest Metro Noida Sec 15,) Walkin Time : 9 am to 4 Pm email your resume @ hr.calling@iccs.in Job Details: 1: Graduate/UG fresher or With Min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Customer Support 4: 6 Days Working 5: Excellent Communication Skills 6: Immediate Joiners Preferred
Noida
INR 2.0 - 3.0 Lacs P.A.
Work from Office
Full Time
Job Summary: We are seeking a professional and courteous Receptionist to manage our front desk and provide administrative support. As the first point of contact for visitors and callers, the Receptionist plays a key role in creating a welcoming and efficient office environment. Key Responsibilities: Greet and welcome visitors in a professional and friendly manner Answer and direct incoming phone calls promptly and efficiently Maintain visitor logs and issue visitor badges as needed Manage the reception area to ensure it is clean and presentable Receive, sort, and distribute daily mail and deliveries Coordinate meeting room bookings and ensure rooms are prepared for meetings Handle basic administrative tasks such as data entry, filing, and photocopying Support other departments with clerical tasks as needed Monitor office supplies and place orders when necessary Assist in coordinating office maintenance and service requests Requirements: Proven work experience as a Receptionist, Front Office Representative, or similar role Proficiency in Microsoft Office Suite (Word, Excel, Outlook) Excellent verbal and written communication skills Strong customer service attitude and interpersonal skills Professional appearance and demeanor Ability to multitask, prioritize, and manage time effectively High school diploma; additional certification in Office Management is a plus Preferred Skills: Familiarity with phone systems (multi-line or VoIP) Experience in handling confidential information Knowledge of administrative and clerical procedures
Noida
INR 2.0 - 4.0 Lacs P.A.
Work from Office
Full Time
Job Title: Travel Sales Agent (BPO) Department: Sales / Travel Process Location: Noida Job Type: Full-time (Rotational Shifts) Experience: 02 years (Freshers with relevant training may apply) Reporting To: Team Leader / Supervisor Job Summary: We are seeking enthusiastic and customer-focused individuals for the role of Travel Sales Agent in our BPO travel sales process. The ideal candidate will be responsible for handling inbound and outbound calls, understanding travel requirements, offering customized travel solutions, and closing sales. This role demands strong communication skills, a sales-driven mindset, and basic knowledge of travel booking platforms. Key Responsibilities: Handle inbound and outbound calls related to travel inquiries (flights, hotels, holiday packages, etc.). Understand customer travel needs and recommend suitable travel options and promotional packages . Provide accurate pricing , travel details, and booking confirmations . Convert inquiries into confirmed sales by building rapport and offering compelling travel solutions. Use GDS/booking tools (Amadeus, Galileo, Sabre, or other systems) to search and book itineraries (if applicable). Achieve daily/weekly sales targets and KPIs as defined by the management. Manage payment processing and post-booking support including changes, cancellations, and refunds. Handle customer queries and complaints with professionalism and customer-first attitude . Maintain up-to-date knowledge of industry trends, destinations, and travel regulations. Key Requirements: Minimum qualification: Graduate (any discipline) 0–2 years of experience in BPO, travel sales, or customer service (travel domain preferred) Strong verbal communication skills in English (additional regional or foreign languages is a plus) Familiarity with GDS platforms Willingness to work in rotational shifts including weekends and holidays Basic knowledge of travel industry and destinations Ability to handle pressure, meet targets, and work in a fast-paced environment Preferred Skills: Sales aptitude and customer-centric approach Strong interpersonal and negotiation skills Attention to detail and accuracy in data entry Problem-solving mindset with good decision-making skills
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Company Reviews
Sridevi Puli
a week ago
The management is supported lot they are treated as a family member
Bunny GoguBunny
a month ago
"Good place for beginners to start career😍" …
MD Zahedulla
2 months ago
"The management is supported lot they are treated as a family member."
Sai Praveen
a year ago
It's a worst company they using people like a slave s and they provide job proper documentation without adhar also they provide job it is like a worst...
Kumari
a month ago
Good place for beginners to start career
Harika Yarramsetti
2 months ago
Good surrounding, good company
HANSHU Creations
a year ago
Security guard behavior is not good and he is using vulgar language, And not cooperate with visitors and unemployment people.
Poojitha Mala
a month ago
Management are supported a lot
Mani Yadav
4 years ago
Management supported lot . They are treated every agent as a family. Every month we received salaries on time. In lockdown time also they are paid sa...
Litu dora
2 months ago
Good company good staf
nagarani shekapuram
4 years ago
One of the best bpo company in Hyderabad. The management is supported lot they are treated as a family member. We are happy to say ICC's is the best c...
Syed Mahboob Ali
4 years ago
One of the worst BPO company in Hyderabad. Irresponsible management. Salary issues. Not on time properly. Waste of time to join in this...
Vinay Kumar
a week ago
Good place to work
Nishad Ahmed
4 years ago
ICCS company both acha hai.Usme both support hai,or good quality hai,problem puure milke solve karte,And ER mam😊 nice place to get experience👏 …
Pressi
2 months ago
"Good place for beginners to start career😍" …
588 Mounika
a week ago
Good company
ajay jay
4 years ago
I saw the one of the worest bpm company in Hydrabad and menegement worest.mentainens pls don't choose it not any one behave like a professional
tharun nani
a month ago
Good achievements
Akhil Chinnu
a week ago
Good company
sothanaigal success
11 months ago
Ok but lift is not working in these are
Mathan Skills India
11 months ago
Very traffic are 500m from kutapally metro
Sriramula Akhila
4 years ago
Thanks to iccs selected me .iam glad to say iccs is a good platform for freshers 😘❤️ …
Yeshwanth Deva
4 years ago
If u want to learn some thing about ur career join here...
Venkatesh Goud Bandi
3 months ago
Good
MR VIVEK OFFiCAL
4 years ago
One of the waste company I ever have seen in my life and Manager is waste person mad HR and management is also waste
Nirmoy Chetry
2 months ago
Best company
Rajesh Lucky
7 months ago
Worst company no service.
SHWEETA VATSH
a year ago
Worsted places don't joine
Value Tradebizz
a year ago
Waste and worst company don't join don't join.
Nama Manjunath
3 years ago
This is totally waste company system is not good management also not good
MAHESH CH
a year ago
All over office is good 😊 …
Jns Deepika
a year ago
Iccs it's a good company
Leela
a month ago
Good company
Arun kumar
4 years ago
Good place for beginner's to start there careers.
Nikki Olivea
2 months ago
Best company
Nani Sangeeth
4 years ago
Nyc coordination in iccs...helpful company..
sai rko
3 years ago
This is worst office i didn't see in my life
Ajay Kumar
4 years ago
Thanks to ICC's because we are getting support from every person.❤️
Uppuganti Gowtham
5 months ago
Superb bro
Syed Andleeb
5 years ago
Iccs is one of the best company I have worked with.
poojitha sannidhi
4 years ago
Good place for beginners to start career😍 …
khaja Hussain
a month ago
Good company
Ravi Royal
2 years ago
Don't trust iccs worst company
Sheloh Kommireddy
2 months ago
Best company
Achhuta nand Jha
7 months ago
Worst company
Aditya Ramoji
3 years ago
Good company for having a future
Mahesh mulgi
3 years ago
Can I Join My Language Is Kannada
Sai Kumar
4 years ago
Waste company don't choose it
Vamshi Lucky
4 years ago
I NEVER SEEN LIKE THIS BPO OFFICE
Thanusha Thanu
a month ago
Good company
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