Job Summary: We are seeking a compassionate and dedicated Patient Navigator (Field Counsellor) to join our team. In this field-based role , you will provide direct, in-person support to patients and their families throughout their treatment journey. As a key member of the support team, you will play a vital role in ensuring patients receive the guidance, resources, and care they need. Key Responsibilities: Patient Enrollment: Engage with patients and caregivers at hospitals to clearly explain our assistance programs and facilitate the enrollment process. Eligibility & Documentation: Verify patient eligibility, manage required documentation, and accurately input data into our CRM system. Patient Follow-Up: Regularly check in with patients to ensure they are receiving program benefits and are satisfied with the support provided. Audit Participation: Assist during audits conducted by pharmaceutical companies, ensuring compliance and transparency. Qualifications: Bachelor’s degree in science, Pharmacy, Social Work, Psychology, Counseling, Nursing, or a related field (master’s degree or equivalent experience preferred). Prior experience in counseling or social work, ideally within the healthcare sector. Excellent communication and interpersonal skills, with the ability to build trust and rapport with patients and families. Empathetic, compassionate, and patient-centric approach. Ability to work independently and manage a flexible schedule to meet patient needs. Familiarity with cancer and critical care treatments, as well as support services and community resources. Comfortable with using computer systems and CRM/patient management software. Must have a valid driver’s license and access to reliable transportation for field visits. Desired Traits: Strong problem-solving skills and the ability to manage complex or sensitive situations with care. Emotional resilience and professionalism in handling difficult conversations. Team player with a collaborative mindset, able to work effectively with healthcare providers and community organizations. Location- Multiple 👉 Interested candidates can DM us with their resume or email it to hr@rxcs.in.