IBM Sterling || B2B

Role & responsibilities

Looking for Immediate Joiners

Preferred Skills:

• Customer interaction: strong verbal/written communication skills (English required, French bonus/nice-to-have)
• Ability to facilitate meetings with external clients and internal stakeholders with professional courtesy and a customer-service mindset
• Rapid-time attention to Email/MS Teams to meet SLA requirements, loop-in leadership and team members to ensure no one is left dangling
• Ability to multi-task and handle multiple client requests amidst changing priorities
• Ability to work with a minimum of supervision
• Good verbal and written communications
• Good practitioner of incident management, problem management and change management processes
• Strong technology skills as well as a quick learner
• Positive team player and a positive attitude

Technical Skills:

• At least 3 years working experience using Sterling B2B and file gateway channels/ Sterling Integrator.
• Knowledge of Mainframe: JCL, Scheduling (Zeke), REXX (bonus/nice-to-have)
• Strong expertise in Data Integration, Exchange, Mapping using Sterling B2B & File share Gateway.
• Strong expertise of EDI Transport Protocols FTP, SFTP, FTPS, AS2, Web Services
• Strong Debugging Skills and Logging Understanding
• Experience with Unix based operating systems.
• Database management experience, Oracle and SQL Server.
• Knowledge of SSH key authentication
• Connect:Direct (within Sterling), Routing templates.
• Create and Maintain system documentation
• CheckPoint SmartConsole (bonus/nice-to-have)
• Able to provide support, troubleshooting, modifications, enhancements, and maintenance for existing B2Bi applications, scripts, tools, and web services.
• Creating File Gateway partners, file routing, troubleshooting connection issues, file delivery issues
• Experience in supporting an automated file transfer environment and onboarding new clients
• Connect:Direct (bonus/nice-to-have)
• Experience in supporting an automated file transfer environment and onboarding new clients
• MS Office (Outlook/Word/Excel)
• ServiceNow - familiar with CHG ticket process and INC management tickets

Interested candidates can share their profile at V.vaibhav@sunlife.com

Preferred candidate profile