Some careers shine brighter than others If you re looking for a career that will help you stand out, join HSBC, and fulfil your potential Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions We are currently seeking an experienced professional to join our team in the role of Senior software Enigneer In this role you will: Implement all test activities (Behavior Driven Development (BDD), API test, UI Tests (Browser and Mobile), Performance test, Security Test, Exploratory Test, Accessibility Test etc. ) adhering to the Global Test Strategy. Work in POD activities and support across cross POD teams/ Quality Engineering teams in ensuring any testing related dependencies / touch points are in place. Delivering well structured, maintainable, and fully tested systems in time and budget. Working through the development and support phases of project delivery. Need to demonstrate problem solving skills by providing suggestive ways and workarounds while at blocker instances to not hamper delivery or timelines. Need to close the gaps and work closely with team and measure the improvements. Contribution towards efficiency / Value addition. Requirements To be successful in this role, you should meet the following requirements: Experience in building and enhancing automation frameworks. Strong Quality engineering and Test management skill sets. Good Hands on experience with Core Java, Maven / Gradle, REST API, REST ASSURED/Karate, Selenium(WebDriver), Junit, Java IDE s. Good understanding of HTTP, JSON protocol and syntax, Cucumber, BDD methodology, Gherkin syntax, JIRA, Jenkins (CICD exposure) and Confluence. Working experience in Agile methodology / SAFe with in-sprint automation Good to understand cloud-based architectures. Good to understand Browser Stack or any other cloud-based device farms. You ll achieve more when you join HSBC wwwhsbccom/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Consultant Specialist In this role, you will: Manage the end-to-end RTB process and relevant activities across all of Data Analytics systems per the prescribed HSBC and ITIL standards. Own and manage Incidents, Problem records and Change management, per HSBC ITIL standards. Managing major issues (P1 in nature) and took them to closure. Handling and improving Batch monitoring, issue resolution and Service requests. Manage the implementation of the Disaster Recovery and role-swap of various Production systems. Managing production releases and deployment. Monitor and report on all aspects of Production processing (Incidents, Problems, Service Level indicators etc. ), using automated dashboards. Work closely with the Engineering / product team to ensure automation of the Production processes. Promote Site Reliability Engineering culture. Adopt and follow the Agile and DevOps principles. Communicate effectively with various Business & IT teams. Collaborate effectively with global members to achieve desired outcomes. Work during India office hours (9 AM to 6 PM) but provide 247 on-call support out of office hours on rotation / need basis. Ensure adherence to different SLAs. Understand monitoring tools and evolve the tooling to improve the Operations teams ability to proactively deal with production issues. Should comply with audit, data protection & IT Security procedures to ensure integrity of system. Should be open to learn new technologies based on project requirements. Requirements To be successful in this role, you should meet the following requirements: Awareness of master data management patterns and principles. Knowledge of Hadoop Applications, IBM s Master Data Management platform, WebSphere, Document management etc. Experience with Big Data (Hadoop) principles is preferred. Knowledge and understanding of Banking domain and IT Infrastructure is preferred Sound knowledge of PL/SQL, Oracle, Unix, shell scripting, Scheduling tools like Control-M Proven experience of working in RTB / Production support teams. Hands-on experience and sound understanding of HSBC and ITIL, processes and standards. Good communication skills and be a team player of global team. Ability to prioritise and work independently within a diverse team environment. Open to work in shifts / non-regular hours as required. Knowledge on technologies running Java based applications in LINUX/UNIX environment. 5-6 years of overall IT experience with Java, PLSQL, Unix, Big Data, Qlik View, BI Tools (Qlik and Power BI), Hadoop etc. Knowledge of Data analysis. Python and Pyspark is added advantage. Experience with knowledge of Agile methodology and exposure to project management tools like Jira, Confluence, GITHUB is a plus

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Senior Software Engineer Mainframe Testing. In this role, you will need: Must have strong experience in Mainframe technology (COBOL, DB2, CICS, JCL, VSAM etc. ) to Involve in System Testing, SIT, Functional and Regression Testing Test Cases and its execution. Need to Create, Run & execute JCLs in Mainframe, Validate the job status in spool, and have problem solving skills to resolve JCL errors, experience in writing in complex SQL Queries run Mainframe DB post execution. Identify and escalate risks and issues to project management and managers, Daily status progress reporting to project stakeholders, senior management, attend project calls and meetings and support e2e SIT, UAT and Penny Test Well versed with the different testing methodologies (waterfall, Scrum, Agile etc. ), techniques phases tools and can use the same as per the project requirement. Execute tests, track and monitor defects/Stories to closure and produce test metrics and test reports using GitHub / Jenkins / using Automation tool etc. Must have excellent oral and written communications skills, ability to accept and deliver assistance to meet deadlines, self-directed, organized capable of multi-tasking. Should have good analytical and problem-solving skills. Should have experience in creating reports in JIRA, sharepoint and confluence etc. Leadership and Guidance Must have experience in creating test estimation, test strategy and assisting associates to create Test Plan. Should be providing regular updates to management while managing day-to-day testing activities, such as test monitoring and status reporting at the end of the testing day. Nurture team members on mainframe and fucntional skills and expertise e. g. , REXX, JCL, COBOL, DB2, VSAM and CICS, Core Banking (Lending products, Product ledger management, Fees and interest etc. ) Assign tasks based on individual skills and workload, ensuring efficient use of resources Track team progress and individual contributions against goals and deadlines Requirements The successful candidate will also meet the following requirements: Senior Software Engineer in Testing with extensive Mainframe development and Testing experience with 8 + Years minimum experience and should be an SME in Mainframe Testing (zSeries) JCL, DB2, COBOL, CICS, Endeavour, File Manager, Debugging the programs. Knowledge and usage of tools File Manager/File Aid, Xpeditor, Endevor and SPUFI Knowledge in Unsecured and secured lending area in Banking products e. g. Personal loans, Consumer loans, Mortgage, BACS (Direct Debit / Direct Credit) payments Should be able to view and read the JCLs to the testing environment using production JCLs. Should be able to analyze the COBOL, DB2 code when required and analyze abends from spool and usage of debugging tools. Able to create Test Scenarios, Test cases, Test Cases Execution using TOSCA, ALM JIRA and Quality Centre on mainframe-based systems and applications. Excellent Communication Skills TOSCA, GitHub, Jenkins, CICD Pipeline, ALM JIRA etc. - experience good to have. Cloud, GCP, Performance Testing (Jmeter, Performance center, Appdynamics) Experience good to have Other Retail /wholesale Banking Experience good to have.

Some careers open more doors than others. If you re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. We are currently seeking fresh Graduates to join the Talent Acquisition team as Apprentice for duration of 12 months. This role forms part of the Talent Acquisition team and will have responsibility for driving excellence in the Sourcing function. The role will work closely with the HR and business leaders across the organisation and be an advocate/champion for TA. PRIMARY DUTIES & RESPONSIBILITIES Delivery of Sourcing assignments which could include supporting Executive Search, talent mapping/pooling, succession planning or open roles Proactively sourcing, screening and talent pooling for candidates through various channels including internal databases, LinkedIn and other external job boards and open web searching Develop and execute against Sourcing plans for specific assignments Contribute to the ongoing evolvement of HSBC s proactive Sourcing capability and effectiveness Staying connected with and tracking market trends, competitor analysis and regional changes that are relevant to our business stakeholders Designing and implementing bespoke recruitment campaigns for key recruitment drives Working in partnership with Resourcing Specialists and working closely with hiring managers from the outset from market research, job briefs through to interviews and offer management Ensure that the EVP for your assignments is defined and will have impact Ensure that the EVP for your assignments is defined and will have impact Ensure the metrics set against deliverables is met Provide input to the TA Leadership Team on key components of the function Ensure HSBC fully leverages its CRM tools, resources and tactics to engage talent Requirements Graduation / Post-Graduation (Bachelor s degree holder of an UGC recognised University and must possess mark sheets and provisional / Degree certificate of passing) Only Fresh Graduates within 0-5 years of completing their Bachelor s degree can apply Candidate should not have done any Govt. regulated Apprenticeship in past Basic knowledge of full cycle recruiting and Sourcing Strong communication, interpersonal, and facilitation skills Excellent problem-solving skills and critical thinking Professional and strong presentation skills to senior level stakeholders Culturally diverse and aware and able to work with people of different backgrounds and languages Additional Information The tenure of the Apprentice will be 1 (one) year as defined under Apprentices Act, 1961 and Apprenticeship Rules 1992 amended from time to time. All Apprentices engaged by the Bank will also be featured in NATS portal as an Apprentice . By virtue of them being covered under the provisions of the Act, a candidate profile will be created for each apprentice in the NATS portal, which will be available to them for viewing. On completion of the one-year Apprenticeship tenure, a Certificate of Proficiency will be issued to the apprentice by the Govt. of India, as applicable under the Act and the enrollment under the Apprenticeship Act will cease. All other clauses regarding the tenure of engagement as an Apprentice with HSBC will stand as mentioned in the offer letter issued by the Bank at the time of joining. You ll achieve more at HSBC. HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Consultant Specialist. In this role, you will: Feasibility Study: Participate in feasibility study Planning: Participate in estimation and project planning Requirement analysis: Analyse the requirements. Design: Develop / review the technical design. Coding: Primarily Guide and mentor team. Develop code if required Reviews: Conduct review of design/code/test plan and test results Testing: Test Planning, strategy, validation and Conduct random testing. Support: Coordinate post development support. Team management: Ensure proper project communication and coordination among team members Client interaction: Communicate with the client regarding project progress, resolve issues related to delivery of project Requirements To be successful in this role, you should meet the following requirements: In depth technical/functional Knowledge of Core banking RPS UK ( Retail Processing System) is needed. In addition, Detailed functional knowledge of UK banking products is required too. Job Control Language (JCL): IN Stream & Catalogue Procedures, Control Cards, SDFS (Spool), SPICE, SAR & MVS JCL Utilities COBOL Programs & ZO\S: Strong understanding of COBOL Programs (working storage, copy books & sub routines) and Z\OS concepts including mainframe utilities. Hands on knowledge on Restartable programs. DB2 (SQL): Strong understanding of relational database concepts and advanced SQL, including SQL Error Codes. CICS: All Infrastructure Setup (PCP, PIP, KCP, SCP etc. ) knowledge. Hands on with writing CICS programs in linkage with Front End Systems, BMS TSO, ISPF: Hands on Knowledge Hands on Knowledge on REXX, EZYTRIEVE & SELCOPY Knowledge of following tools Endevor, File Manager, Road Runner, CLARITY, Fault Analyser, R2DS, RDz, RTC, SONAR Communication: Excellent written and verbal communication skills. Self Sufficiency/Initiative: Demonstrate self-sufficiency on the role, combined with an initiative to resolve errors and provide solutions that attack the root cause of the problem

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Senior Consultant Specialist In this role, you will: Work within the Proxy Engineering pod, covering Agile development of Proxy associated Infrastructure/Services related products, 3rd level support of said products, technical documentation, verbal and written communication, financial management. Design, build and deliver high quality technical engineering solutions on proxy platforms Be part of a team that performs sustainable continuous improvement, identifying and removing organisational barriers affecting the team and its products. Maintain an agile mind-set by adopting the practices and processes identified as being required for our new engineering pods, leveraging agile delivery methods, associated frameworks (e. g. , Lean) and Bank tools (e. g. , JIRA) Understand and follow product strategy and vision. Identify continuous improvement opportunities within the team, focusing on automation process improvement. Work collaboratively with staff within the platform to identify and agree product improvement. Requirements To be successful in this role, you should meet the following requirements: Ability to configure, maintain and support proxy servers. Policy rulebase creation on proxy servers. Experience of Bluecoat symantec proxy SG, bluecoat mgmt centre, CAS AV. Experience of Zscaler product support and configuration such as ZIA, ZPA, ZDX. Knowdledge of TCP/IP and network layer transport protocols Knowledge of HTTPS/SSL protocols Experience of working on large IT infrastructure deployments.

Some careers have more impact than others. If you re looking for a career where you can make a real impression, join HSBC and discover how valued you ll be. HSBC is one of the largest banking and financial services organizations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions. We are currently seeking an experienced professional to join our team in the role of Senior Analyst Principal responsibilities Develop deep industry expertise to identify new business opportunities with Industry Subject Matter Expert. Preparing presentation materials and participating in deal pitches & executions Undertake business development initiatives for identifying growth prospects specific to clients by using public information as well as licensed data providers Conduct industry and product research to create innovative and valuable content Support coordination and knowledge sharing within Industry groups globally. Undergo continuous learning and enhance job specific skills over-time May be required to travel overseas as per business needs Pro-actively suggest and design improvements in process workflow, where applicable Taking ownership of work done and having high execution capabilities. Requirements Exceptionally qualified MBAs (with good CGPA score) and CAs with 2-3 years of relevant experience with Investment Banking, Equity Research and Big four (E&Y, PWC, Deloitte, KPMG) firms, specializing in Financial Institutions Group / Institutional Client group sectors Ability to establish rapport with team members and product partners across seniority Excellent quantitative and analytical skills Experience in working across one or multiple sectors including TMT, Healthcare, Consumer, Transport & Industrials, Commercial Real Estate, Energy, Materials & Power, Professional Services etc. Strong interpersonal skills, coupled with the ability to succeed within a matrix management structure and build and maintain global team relationships Highly proficient at Excel, Power Point and Word. Highly motivated; strong work ethic; thrives under pressure, confident, team player. You ll achieve more at HSBC HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc. , We consider all applications based on merit and suitability to the role. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Software Engineer In this role, you will: Detailed test planning, allocation and monitoring project related work assigned to the team Understand and implement project scope within defined timelines Monitor and guide the team in project execution Responsible for adherence to relevant organizational processes Deliver onetime with expected quality standards Co-ordinate with test manager/onsite coordinator for issues resolution Conduct test design walk throughs and reviews Responsible for test traceability matrix (tracing the test-procedures to the test requirements) Hands on with test preparation and execution Ensure that test environment is available and setup correctly for test execution Ensure test data is available and setup correctly for test execution Identify potential risks and suggest mitigation plan Ensure that the test project documentation is complete and updated Responsible for status reporting and test metrics reporting Responsible for defect management Co-ordinate change management activities Co-ordinate defect prevention activities Implement test process improvements resulting from lessons learnt Requirements To be successful in this role, you should meet the following requirements: More than 2-4 years of IT experience of which at least 1 year as a team leader Sound understanding of software development and software testing lifecycles Ability to plan tasks Ability to guide and manage teams effectively Familiar with test program concerns including test data management, trouble reporting and resolution, test design and test development Understands application business area and application requirements Functional expertise in the Banking area Expert in either Payment domain or non-Payment domain Understanding of the relevant technology domains Expertise in software testing tools including test management tools and defect tracking tools like QC and JIRA Knowledge of automation tools is desirable especially on TOSCA and xFramework Experienced in AS400 Flexible approach in dealing with people and situations High degree of interpersonal and communication skills Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of a Senior Software Engineer In this role, you will: Provide support across the end-to-end delivery and run lifecycle, utilising their skills and expertise to carry out software development, testing and operational support activities with the ability to move between these according to demand Responsible for automating the continuous integration / continuous delivery pipeline within a DevOps Product/Service team driving a culture of continuous improvement Provide support in identification and resolution of all incidents associated with the IT service, as directed by leadership of the DevOps team. Ensure service resilience, service sustainability and recovery time objectives are met for all the software solutions delivered. Requirements To be successful in this role, you should meet the following requirements: Previous experienced working in Financial Services and/or Banking Operations, beneficial but not essential. University degree is required Languages: Good knowledge of Java based n-tier application (preferably with spring framework) Any RDBMS or NoSQL Databases. PostgreSQL experience will be added advantage Basic knowledge on Blockchain and Distributed ledger technologies and should be flexible to work in any new technology/ languages related to Blockchain Should have worked in following Blockchain technologies like Distributed Ledger Technologies (Ethereum, Corda, IBM Hyperledger Fabric) Exposure to Cryptography technologies Should have experience in JavaScript technologies (such as ReactJS/Angular) and HTML5 Cloud experience will be desirable Experience in CI/CD will be helpful tools like Jenkins, Ansible. Should have experience of working with Production live service Behavioural Detail-oriented individual with the passion to rapidly learn new skills, concepts and technologies. Strong problem solving skills, including providing simple solutions to complex situations. Strong communication/interpersonal skills, with an ability to relate concepts to non-technical colleagues. Willing to receive feedback on their work to help them progress and grow. Excellent motivational skills with the ability to adapt to change. Working with IT Ops/Support providing required support to Blockchain/ DLT systems post go-live

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Senior Software Engineer. In this role, you will: Gathering and analyzing user requirements and translating them into system test case scenarios. Work with other testing groups within the organization for the integration, pairwise and operation readiness testing. Support System Acceptance Testing & System Integration Tests , Regression Testing Developing corrective actions to help resolve bugs. Identify data requirements Execute test cases Raise defects Retest and close/reopen defects Contribute in status reporting to test lead/manager Requirements To be successful in this role, you should meet the following requirements: Knowledge of HR processes. Knowledge of Integrations. Educated to degree level (preferred - or alternatively considerably greater experience to support an analytical ability). Hands on testing experience in Service now Hands on Automation experience in TOSCA Expertise in understanding data mapping for exchange of information between interacting HR applications. Should be able to understand functional knowledge on the Service now Understanding of Software Development Life Cycle (SDLC) and Testing life cycle (STLC). Should have Strong working experience in Jira It would be good to have knowledge of HR processes e. g. Employee Central in Success Factors Proficient in executing end to end testing & collaborating across teams. We are looking for Service now who would assess software quality through manual testing. We are looking for Automation knowledge tester who would automate the regression suite for Service now releases The prosperous candidate must be able to perform the design test cases and testing of information systems, including the design and test of application architecture, database and interfaces. Must possess knowledge on Service now Must have Functional knowledge to support regression/Service pack testing.

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Senior Consultant Specialist. Work Location: Bangalore/Pune The role holder may be located in a variety of areas of HSBC, they may be located in projects as well as in established BAU teams. It is possible that the Business Analyst may support multiple projects simultaneously but mainly to real time Payments processing and Ach processing across countries The purpose of the role is to support delivery of Domestic Real time payments processing , being hand on and write user stories based on BRD from the business and to produce high quality analysis and Agile design artefacts, and provide/support solution delivery team with deep business insight, all enabled by appropriate tools and aligned to Dev Ops working. The IT Business Analyst on GCB5 is expected to work embedded within a wider DOME EU team, with engineering team, architects, testers , and products owners and GPS business throughout the project lifecycle; from project initiation and inception through elaboration and construction, regularly handling multiple tasks and activities. In this role, you will: Payments Industry & Agile experience are essential. Real time Payments and ACH scheme knowledge experience are essential Management of the Business analyst pool/team. Write Users stories and Contribute to Scrum activities (sprint planning, sprint ceremonies, retrospectives, stand-ups) Highly skilled on Jira / Confluence designer level (rather than user level). Coordinate Jira reporting with Development and DevOps leads for epics/stories/tasks Capturing, analysing and documenting of business process (including IT processes) and convert them into user stories. Designing of solutions or change interventions Managing the tracking and documenting progress and managing status reporting. Implementing solutions and provide support to the technical team. Define the most appropriate analysis approach to a problem/opportunity and collaborate with multi skilled team to achieve the required goal. Produce Component level flows in the form of Swimlane to define the sequence of payment processing. Translate the requirements into Functional User story , ensuring Acceptance criteria is correctly defined. Working closely with solution delivery and production support team to ensure all new software is well understood and readily supported. Review Test Cases and test Results to ensure requirements are being met. Facilitating Production support and Handovers Requirements The main challenge is to be able to operate in a large, dynamic, pressurised environment where high-quality software solutions are needed rapidly to support an ever-evolving business. Navigating this eco-system in order to deliver change is not necessarily easy and requires initiative, self-motivation and drive. Getting clarity on business requirements is not easy for a number of reasons and so the candidate will need to have some tenacity and drive to get the job done properly in occasionally difficult circumstances. Additionally, with the project team distributed in a number of regions - Poland, UK, Asia-Pacific, India - excellent communication skills and the ability to cooperate well in a team are essential. Past working experience in a relevant role, i. e. IT Business Analyst or Business Consultant Payment s domain experience and clearing scheme experience Excellent written and spoken communication skills (in English); an ability to communicate with impact, ensuring complex information is articulated in a meaningful way to wide and varied audiences Highly analytical with excellent attention to deliver the high quality products Strong interpersonal skills and ability to both lead and contribute within a team Understanding and awareness of the key activities required for all phases of the project life-cycle Knowledge of the project collaboration tools like Confluence and Jira. Ability to produce BPMN and E2E process flows Hand on , Key SME being able to write functional user stories and bring BA and tech together You ll achieve more when you join HSBC. .

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Consultant Specialist. Recognising the importance of cross-asset programmes to the MSS business, Stephanie Cocagne was appointed Head of Regulatory & Strategic Programmes and heads a unit which is responsible for the delivery of significant and strategically important cross-asset initiatives as well as responsible for the portfolio management function of MSS Technology. This unit is key to enabling us to more effectively respond to new regulatory and strategic demands and align to our business stakeholders. The team operate a federated model; delivery, development and associated budget continues to sit within the respective asset classes and Regulatory & Strategic Programmes will be accountable for managing the delivery of the overall business outcomes. As such, the team is intentionally small with a cadre of experienced programme managers and programme office staff. The role of Business Outcome PMO is a specific requirement within the FRTB programme, supporting delivery of key Business Outcomes which are critical enablers for FRTB and/or dependencies for other reg initiatives. Over time the assignment of this individual to any given change programme will flex, as will the nature of their specific role within that change programme. The PMO role is accountable for quality assuring adherence to the HSBC change framework and other reporting standards for the Business Outcome. As part of this, the role will work with the E2E delivery manager to ensure timely and accurate reporting [status, milestones, RAIDS] to the central programme and any external reporting. In essence, the role encapsulates both core central programme responsibilities [such as QA assurance] as well as being an embedded resource within the Business Outcome. The job supports the outcome through the whole lifecycle - initiation, design and delivery and works in collaboration with the E2E delivery manager to support successful delivery of the outcomes business value benefits. The remit area may be global and may cross multiple HSBC business areas. In this role, you will: From a central programme perspective: Face-Off to each E2E PM/PMO as a dedicated service point for the Central Team Quality Assurance oversight of Business Outcome to ensure conformance to programme standards [timely, accurate, relevant]: Ensure Change Control governance is followed, review impact assessments of CRs Ensure L1-3 Risks, Issues and [agreed] Dependencies are tracked in Clarity, updated and reported in stream/feature governance forums Ensure L1-3 Milestones are tracked in Clarity, updated and reported in stream/feature governance forums Ensure evidence of workstream / feature level change framework compliance is available Ensure workstream / feature level forums meet audit requirements Ensure Underlying workstream / verticals feature plans reconcile with L1-3 Clarity data held at Reg Outcome level Produce Data Quality Score Card at Business Outcome level Work with E2E PMO s to remediate highlighted issues Own & maintain a synthetic view of the business outcome resource MPP Work with suppliers to ensure plans are accurate and up to date Reporting of Business Outcome: Collate L1-L3 Change Requests and associated POAP and RAIDs for Reg Outcome Lead PMO As an embedded PMO within a Business Outcome: Act as deputy to the E2E PM, within each Business Outcome / Feature where required Maintain a business outcome level delivery roadmap [POAP] that comprises L1-3 milestones Maintain a feature level project increment plan that comprises milestones down to L4-5 Maintain L1-5 Risks & Issues conforming to programme standards [1-3 only in Clarity] Update and maintain external agreed dependencies in Clarity. Ensure draft dependencies are captured in the programme tracking tool [maintained by the programme delivery manager] Update and maintain business outcome level Status Reporting Update and maintain business outcome artefacts such as TOR s for forums, business outcome org structure Update and maintain business outcome Assumptions Own Remediation of Data Quality/ Scorecard issue reported by the Programme Ensure any delta to baselined plans are effectively reported, tracked [Raise change requests in the programme tracking tool for L1-3 and follow internal change control governance for L4-5]. This must include traceability from original baseline, and number of re-plans] Agree and track mitigation plans of any areas of non compliance to the change framework Support the E2E DM with production of relevant meeting input materials and associated minutes, ensuring these conform to group, audit and programme standards Support the E2E DM by following up for updates from owners on agreed actions Support the E2E DM with the scheduling and running of required business outcome governance meetings (Ensuring these governance meetings meet audit requirements) Maintain clear delineation of which elements of scope are required solely for FRTB which are enablers solely for external programmes. Requirements To be successful in this role, you should meet the following requirements: A hands-on approach to making things happen, identifying and addressing issues & risks in the project delivery Excellent Project Lifecycle Knowledge in an agile delivery framework [what good looks like] Excellent organisational, planning and management skills Exposure to global initiatives/projects/programmes A background that includes expertise gained in regulatory change initiatives or other large multi-disciplinary change in a capital markets environment A background in system development lifecycle methodology techniques and documentation A sound understanding of the role that support functions such as operations, risk and finance play in investment banking Ability to communicate, influence and negotiate effectively with peers and senior stakeholders in both business and technology / service departments Excellent analysis and problem solving skills Skilled decision-maker considered and timely Impeccable written and verbal communication skills, with strong interpersonal skills Ability to work with minimal supervision and to contribute to a larger team Willingness to own work and problems and see through to completion and to use own initiative to resolve issues. Robust character able to deal with a diverse range of people. Self-motivation and a proven rapid learning capability in a changing environment are essential Committed to personal and professional development You ll achieve more when you join HSBC. .

Some careers open more doors than others. If you re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Global Trade Solutions HSBC is the world s leading trade finance bank, offering a comprehensive range of traditional trade products as well as a variety of innovative structured supply chain solutions. GTS has been recognized by the industry s most prominent publications and associations for its strength in combining innovation and service excellence with its end-to-end customer solutions (voted the Best Trade Bank by our clients globally for eight consecutive years. Job Introduction We are currently seeking an experienced professional to join the GTS team at GIFT City branch, Gandhinagar, Gujarat. The purpose of the role is to develop, grow & position HSBC as top trade solution and service provider as an international business Unit in GIFT. The job holder responsibility includes leveraging the offshore unit as a corridor for driving business opportunities in line with GTS and CIB strategic priorities. The incumbent must identify business opportunities, propose needful GTS solutions, manage transactions, credit assessment/approval, coordinate with coverage and business development team along with ensuring diligence related to the outlined processes. The remit area may be an entire country, entire region or may be global and may cater for single or multiple business areas in HSBC. The nature of the activities may include account management, client onboarding, credit proposal evaluation, documentation, internal business services, internal transactions and credit services. The job category will carry out some or all the following: Assisting with the management of teams engaged in approval submissions, approval processes, transaction processing, compliance etc. Reviewing & assisting closure of any escalated matter or RMT related to GTS products. Ensure tasks are executed in line with processes laid out for GTS GIFT business Assisting with the management of GTS relationship with internal and external stakeholders where applicable. Assisting with the management of work schedules, resources and budgetary planning for the unit if any. Core Responsibilities The job holder requires astute commercial judgment in evaluating business opportunities. Focus on ability to structure solutions and ensure standardized solutions are provided as per GTS Product Inventory in GIFT. Deliver GTS business growth as per the financial and non-financial parameters agreed from time to time. Set out and agree client segment strategies which align with GTS and Customer Groups Strategies which establish a clear definition of the value proposition. Understanding the trend and dynamics of our CIB client, business and finance environment and the consequent impact that this has on GTS, to extend our market leadership Responsible for driving key client relationships directly or with the GTS BDM/stakeholders and also coordinating the activity with the respective coverage teams. Maintain strong awareness of competitor, economic, political and regulatory environments impacting the business. Ensure monitoring of the GTS limits in HIBU, ensure to evaluate, propose fresh limits well in advance for smoother functioning of GTS products. Plan transaction flows/BAU for GTS clients across CIB line of business between HIBU, GTS Frontline Teams and GSC. Interface with Services, GSC Team, Bank Guarantee and RF Teams to ensure TAT and transaction processing within committed timelines. Work closely with functional head GTS, Trade Business Development Managers (including FI) and Client Service Managers to understand and manage client expectations. Organize Trade Academies and Knowledge Sharing Sessions for HIBU clients in coordination with CSM Team. Manage & monitor regulatory, concurrent and internal audits for HIBU. Monitor & review queries from various statutory and regulatory bodies such as Income Tax, Sales Tax, Enforcement Directorate, Directorate of Revenue Intelligence, RBI, SEBI, etc. Any response here to the regulatory officer or additional authorities if any should be reviewed before filing. Ensure & monitor process efficiency and streamlining initiatives/projects and work in coordination local service/mid office staff. Work closely with the entity head/branch head on any new GTS related offerings, approvals or findings & seek approvals or notify as necessary. Ensure time to time update of call reports, deals as necessary on CME platform. To provide inputs for preparation of Process Notes/Manuals and be involved in compilation. Ensuring, monitoring & submissions of credit applications vide CARM application for Bank & CARM for corporate to as per process for GTS products relating to HIBU and ensuring timely reconciliation of limits for GTS FI & Corporate business falling under CIB domain. Ensuring end to end tracking of Guarantee and Core Trade transactions, including tracking of internal approvals for HIBU. RMT to be monitored and closed as per applicability for GTS products. To conduct and participate in review calls with Group Offices for HIBU transactions. Ensure unutilized limits are cancelled as per the process. To monitor & ensure follow up and timely action for commission receivable /payable is undertaken. Requirements Graduate / Post Graduate Degree. Minimum of 5 to 7 years of work experience of which 3 to 5 years should be in sales role along with understanding of trade products. Active GIFT City transaction handling experience is strongly desirable. Thorough knowledge of Internal Processes, FEMA and Regulatory requirements as applicable to GTS transactions. Good verbal, written, presentation communication skills. Client and business centric approach and solution orientation, balanced with pragmatism and strong control focus so that there are no process lapses. Excellent people management skills Additional Information Mandatory to successfully complete Anti-Money Laundering and Sanctions training and post-course assessment, as required. Useful Link Link to Careers Site: Click HERE

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Senior consultant specialist. In this role, you will: Design, implement and maintain robust CI/CD pipelines using Jenkins and Ansible Deploy, monitor and manage applications and services on Kubernetes Support and maintain Airflow DAGs for data processing workflows Ensure operational stability and performance of spark jobs Implement monitoring, logging and alerting systems for daily issue detection and resolution Collaborate with developers, data engineers and BAs to improve release velocity and reliability Maintaining infrastructure as code and ensure secure and compliant deployments Manage DORA (DevOps) metrics, ITSM & Technology controls, Service Quality KPIs. Responsible to support production releases, flexible in working hours, ready to work in shift and On call Requirements To be successful in this role, you should meet the following requirements: 6-8 years of experience in DevOps or a similar role Strong experience with CI/CD Tools Jenkins, Ansible Hands-on experience deploying and managing applications on Kubernetes Familiarity with Airflow developing and troubleshooting DAGs Knowledge of Apache Spark operations and job management in distributed environments Good understanding of scripting languages (bash, python etc) Ability to work at pace, communicate clearly, operate independently and a good team player Good to have knowledge of Quantexa software. You ll achieve more when you join HSBC. .

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Senior Consultant Specialist. In this role, you will: High level requirement Analysis, Estimation & Scheduling Engineering activities planning, monitoring, tracking, controlling and status reporting Prepare Technical design Conduct review of Technical design/code/test plan and test results Testing Support in system integration & User acceptance testing. Release preparation Contribute in Non Functional requirement - Performance testing, Security testing Post implementation Support Represent Engineering team in project level meeting & discussions with stakeholder & other IT team Lead & guide Engineering team (approx. 5 or more) to deliver as per agreed effort & timeline Work on multiple projects (2-3 projects for small to medium size) Responsible for status reporting and metrics reporting Responsible for defect management Support and co-ordinate change management activities Support defect prevention activities Implement Engineering process improvements resulting from lessons learnt Requirements To be successful in this role, you should meet the following requirements: More than 10+ years of IT experience of which at least 2-3 years as Technical lead Must have worked as Technical lead with minimum team size 6 to 8. Knowledge of HSBC Core Banking systems and its interfaces, exposure to large upgrades, programmes or MnA projects preferred Software development & maintenance using SDLC & AGILE methodology Experience in carrying out Technical design for project Experience on iSeries platform using CLLE, RPGLE, DB2/400, SQL Worked on programming using SQL RPG and Free format RPG Worked on tools - JIRA, RDI (coding), RTC & ARCAD (software change control), Jenkins, HP Quality Centre, GSD Worked on programming using MQ, Connect Direct, SFTP Strong Analytical skills Self-starter, take ownership and flexible Able to work under tight deadline and do multi-tasking Team player Good in interpersonal and communication skills Preferably have worked on Restful API development using IWS on iSeries platform Worked on test automation tools (RPGUnit, XFramework, TOSCA etc) Worked on Core Banking applications

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Senior Consultant Specialist. In this role, you will: Providing full scope of the day to day Production Support service including resolution of the live incidents as well as post-resolution problem management activities. To provide workarounds/resolutions with Active participation in crisis calls. Technical expertise in finding root cause of major system problems - inputs based on business/operations requirements. Participate and contribute in implementing automations/new production support concepts in the team. Ensuring use of best practices are followed by complying with Group Compliance Policy. Creating batch plans and supporting weekend releases, raising production change orders, support of the various testing activities related to the new implementations. Be part of Reviewing, designing and re-engineering processes with new technologies to improve performance. Contributing productively to team objectives, sometimes supporting and sometimes leading activities to achieve shared goals. Requirements To be successful in this role, you should meet the following requirements: Experience in managing and collaborating with technical team. Ability to lead technical conversations with various technical support groups. Strong analytical skills/Troubleshooting/debugging SQL, Unix and Stored Procedures. Hands-on experience on tools like App D / Splunk / Control-M /Ansible / JIRA. Experience in Big Data Platforms. Expertise in supporting GCP platform Cloud SQL, Big Query, Dataproc, DataFlow, Data Studio and other Native GCP tools. Experience of high frequency change, specifically adoption, engineering, and execution of automated CICD pipelines Understanding of Unix and Shell scripting. Investigation / Analysis / Fixing of Production incidents. Managing the health of Production systems. Ensuring SLAs are met. Experience in Agile/ DevOps environment and in assisting in production support. Good communication skills and be able to efficiently communicate in the production/crisis calls. Understanding of customers needs and delivering excellent customer service. What additional skills will be good to have Experience in Payments domain - ISO would be added advantage. Open to working in UK/US shift, weekends and to be on-call support after office hours on need basis (Rotational) Ready to take up and support multiple services across production Engineering world to support them technology basis rather functional. .

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Software Engineer In this role you will be Expertise in Scala-Spark/Python-Spark development and should be able to Work with Agile application dev team to implement data strategies. Design and implement scalable data architectures to support the banks data needs. Develop and maintain ETL (Extract, Transform, Load) processes. Ensure the data infrastructure is reliable, scalable, and secure. Oversee the integration of diverse data sources into a cohesive data platform. Ensure data quality, data governance, and compliance with regulatory requirements. Monitor and optimize data pipeline performance. Troubleshoot and resolve data-related issues promptly. Implement monitoring and alerting systems for data processes. Troubleshoot and resolve technical issues optimizing system performance ensuring reliability. Create and maintain technical documentation for new and existing system ensuring that information is accessible to the team. Implementing and monitoring solutions that identify both system bottlenecks and production issues. Requirements To be successful in this role, you should meet the following requirements: Experience in data engineering or related field and hands-on experience of building and maintenance of ETL Data pipelines Good experience in Designing and Developing Spark Applications using Scala or Python. Good experience with database technologies (SQL, NoSQL), data warehousing solutions, and big data technologies (Hadoop, Spark) Proficiency in programming languages such as Python, Java, or Scala. Optimization and Performance Tuning of Spark Applications GIT Experience on creating, merging and managing Repos. Perform unit testing and performance testing. Good understanding of ETL processes and data pipeline orchestration tools like Airflow, Control-M. Strong problem-solving skills and ability to work under pressure. Excellent communication and interpersonal skills.

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Consultant Specialist. Work Location: Pune In this role, you will: 6+ years overall experience in professional software engineering organization as a hands-on Java Spring boot developer. Experience building scalable components with a Microservice architecture Strong technical experience on server-side development (Java 8 or latest, Spring Boot, GCP, Kong API Gateway) Understanding and championing of functional programming paradigms and reactive programming (RxJava or similar framework) Strong experience in continuous build/integration/deployment tools including Jenkins, Git and Jira Exposure to monitoring tools (Splunk, AppDynamics, Checkmarx, Netsparker, Aquasec or similar) Experience working in Agile team & Troubleshooting skill. Experience of using Jira/Jenkins/Ansible for automated deployments GitHub or other automated source code control and release software. Ability to communicate effectively with senior business and IT and within the team. Requirements To be successful in this role, you should meet the following requirements: Hands-on work experience on Java Springboot development. Ability to write REST APIs using Spring Boot. Strong technical experience on server-side development (Java 8 or latest, Spring Boot, GCP, Kong API Gateway) Experience building scalable components with a Microservice architecture. Understanding and championing of functional programming paradigms and reactive programming (RxJava or similar framework) Strong experience in continuous build/integration/deployment tools including Jenkins, Git and Jira. Exposure to monitoring tools (Splunk, AppDynamics, Checkmarx, Netsparker, Aquasec or similar) Experience working in Agile teams. Troubleshooting skills. Experience of using Jira/Jenkins/Ansible for automated deployments. GitHub or other automated source code control and release software. Can write IT unit test cases to verify functionalities and endpoints. Must have good understanding of database queries. Good to have exposure to opensource databases e. g. , Mongo DB. Any cloud application E2E development knowledge Has prior hands-on experience around any CI-CD tooling. Candidate should be able to build a CI-CD pipeline for a new service / component. Always considers implementing Security around functionalities / services / endpoints Aware of working in Devops POD and expected to do production support on rotation basis. Technical Skills Required Java8, Junit, Spring Boot Micro services, Restfull Webservices API, Spring Batch, React Js (preferred), Hibernate and Spring JPA, SQL You ll achieve more when you join HSBC. .

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Senior Software Engineer. In this role, you will: Develop and maintain scalable web application using Java , spring boot and hibernate. Design and implement RESTful APIs and micro services Develop front-end components using Angular or React Work with databases like MySQL for Data storage and management Ensure application security, performance, and scalability. Troubleshoot , debug, and optimize Application performance Create functional specifications , use cases, process flow. Strong analytical and problem-solving abilities. Requirements To be successful in this role, you must meet the following requirements: Back end : Java, Spring Boot, Maven Hibernate, Micro services. Front-end: Angular, React , JavaScript, HTML , CSS, JSP Database: MYSQL/ PostgreSql / Oracle Others: Restful APIs, Agile Methodologies, Testing framework Basics of Python programming language Debugging Python code Good knowledge Docker, Kubernetes Good knowledge of test automation Good knowledge of Jenkins Pipelines, JIRA and Confluence Gather and document business requirements through stakeholder meetings, interviews, and workshops. Experience in requirement gathering , process modeling and documentation. proficiency in tools such as JIRA, Confluence Power BI or SQL. ESSENTIAL SKILLS (non-technical) Excellent communication skills Ability to explain complex ideas Ability to work as part of a team Ability to work in a team that is located across multiple regions / time zones Willingness to adapt and learn new things Willingness to take ownership of tasks Strong collaboration skills and experience working in diverse, global teams. Excellent problem-solving skills and ability to work independently and as part of a team.

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Senior software engineer In this role, you will: Ensure that all the ARIS instances are up and running as per the business hours Creation and administration of global ARIS Database for the client Responsible for User Management, User groups creation Responsible for ARIS License Management via UMC and assigning Configures and manages filters, templates Setting up the new client environment User/User Groups appropriate functional & access privileges Creation of custom objects and associated metadata Maintenance of library objects Define & Standardize ARIS Governance and Change Management process Define the QA process and communicate/train the project team on the same Understand and implement the need to import models from other third-party tools/applications etc. Carry out DB cleanup activities on regular basis Reconciliation of library objects on regular basis Carry out rationalization of the objects within the ARIS DB on adhoc basis Responsible to manage and carry out the Change and Release Management for data, and config, DB etc. across the ARIS environments Manage patch and ARIS version upgrades along with Product Vendor team Liaise with vendor support team for any incidents and problem management Requirements To be successful in this role, you should meet the following requirements: Person should have 6+ years of Experience in ARIS Development, Business Process Management Hands on experience of the full life cycle implementation of BPM projects using ARIS Experience in Database management Excellent interpersonal and communication skills Strong analytical and problem-solving skills Ability to multi-task effectively Must adapt to change quickly and be able to assess impacts where necessary Quick starter to troubleshoot/resolve incidents and business support items Good to have knowledge on Agile technologies (JIRA, Confluence) Good to have Knowledge on ServiceNow Incident, Problem and Change Management Troubleshoot and fixing incidents, Keeping the system up and running, timely escalation to Lead Assist other IT teams as well as Business stakeholders with your solutions during major/critical incidents Ensure the service operations quality is up to the organization standards Adhere to Agile methodology (example Scrum, Kanban & Jira etc) Mentoring the Agile PoDs on the RTB optimization and making sure no defects postproduction Should have flexible in working hours, ready to work in shift and on call You ll achieve more when you join HSBC. .