Hr Assistant

Role Summary

To assist the Manager in conducting investigations by collecting facts, coordinating with departments, compiling statements, supporting RCA preparation, and maintaining investigation records ensuring all cases are handled with due process, neutrality, and accuracy.

Job Description

Investigation Assistance

• Support case intake, documentation, and preliminary evidence review.
• Conduct background checks, gather data from HR systems or business functions.
• Assist in interviews and note-taking during inquiry discussions.
• Draft initial RCA inputs and prepare case summaries for the Managers review.

Coordination & Documentation

• Maintain the central Investigation Tracker with updated case status.
• Follow up with business HR / line managers for timely inputs.
• Ensure all case documents (statements, emails, proofs) are securely filed.

Reporting & Analytics

• Prepare weekly and monthly updates on open and closed investigations.
• Track SLA adherence for investigation stages.
• Identify recurring themes or policy gaps from closed cases.

Governance & Process Improvement

• Ensure compliance with Staff Accountability Framework.
• Support process automation and template development (case summary, RCA format, report design).
• Provide analytical insights to strengthen preventive measures.

Key Competencies

1. Technical: HR processes, data analysis, policy interpretation, documentation accuracy
2. Behavioural: Confidentiality, attention to detail, dependability, ethics
3. Analytical: Logical reasoning, ability to connect patterns & identify gaps
4. Communication: Excellent Email Drafting Skills, Coordination with cross-functional teams

Qualification & Experience

1. MBA/PGDM in HR, Law, or equivalent
2. 3-4 years in HR operations / employee relations / audit / compliance / Risk
3. BFSI or NBFC background preferred