Housekeeping Supervisor

The Housekeeping Supervisor will oversee and coordinate the daily cleaning operations of guest rooms, public areas, and back-of-house spaces to ensure the highest standards of cleanliness, comfort, and guest satisfaction. The role requires strong leadership, attention to detail, and a commitment to maintaining the 5-star quality standards of Gokulam Grand Kovalam.

Key Responsibilities:

• Supervise and guide the housekeeping team (room attendants, public area attendants, linen staff, etc.).
• Inspect guest rooms, corridors, and public areas to ensure cleanliness and maintenance standards are met.
• Coordinate with Front Office for room status updates and guest requests.
• Maintain proper inventory of cleaning supplies, linen, and guest amenities.
• Ensure staff follow hotel standards, safety, and hygiene procedures.
• Plan daily room assignments and monitor productivity.
• Assist in training new housekeeping staff and conducting refresher training sessions.
• Report maintenance issues promptly to the Engineering Department.
• Handle guest complaints or requests efficiently and courteously.
• Maintain records of staff attendance, lost & found items, and housekeeping checklists.

Qualifications & Skills:

• Diploma or degree in Hotel Management preferred.
• Minimum 3–4 years of experience in housekeeping, including supervisory level in a reputed hotel/resort.
• Strong leadership and interpersonal skills.
• Good communication in English; Malayalam and Hindi are an advantage.
• Knowledge of cleaning chemicals, equipment, and safety standards.
• Eye for detail and commitment to maintaining 5-star standards.

Benefits:

• Food and accommodation provided.
• Attractive salary as per experience.
• Opportunities for career growth within the Gokulam Hotels Group.

How to Apply:

Send your updated resume to [email protected] or WhatsApp 7306072497 with the subject line “Housekeeping Supervisor Application – [Your Name]”

Job Type: Full-time

Pay: ₹18,000.00 - ₹22,000.00 per month

Benefits:

• Flexible schedule
• Food provided
• Paid sick time
• Provident Fund

Work Location: In person