Hotel Reservation Call Centre Agent

The primary responsibilities of this role include managing inquiries over calls and emails, processing reservations, creating reports, and collaborating with various departments to ensure seamless operations. You will be expected to provide exceptional customer service to all guests and maintain a high level of professionalism at all times. The ideal candidate should preferably have a degree in hospitality or a related field, although it is not mandatory. A minimum of one year of experience in a customer service role, preferably within the hospitality industry, is required. Proficiency in using reservation software and strong computer literacy are essential for this position. Good verbal and written communication skills are also crucial for effectively interacting with guests and resolving any issues that may arise. The joining period for this position is immediate, and interested candidates are requested to share their resumes to the following email address: sales@haatt.com. We are looking for individuals who are dedicated, customer-oriented, and possess a passion for delivering exceptional service in a fast-paced environment. If you meet the above requirements and are ready to take on this exciting opportunity, we encourage you to apply and become a valuable member of our team.,