Hotel Receptionist

1 - 31 years

1 - 2 Lacs

sector 3a gurgaon/gurugram

Posted:20 hours ago| Platform: Apna logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Guest Services: Greeting guests, verifying their details, assigning rooms, and providing keys.  Reservations & Check-in/Check-out: Managing online, phone, and walk-in reservations, and processing check-outs efficiently.  Administrative Tasks: Answering phone calls, transferring calls, taking messages, and performing data entry.  Financial Transactions: Processing payments, managing guest bills, and handling cash and credit card transactions.  Guest Support: Responding to inquiries, assisting with special requests, and resolving complaints or issues.  Information & Concierge Services: Providing information on hotel services, facilities, and local attractions or services.  Front Desk Operations: Maintaining a clean, organized, and welcoming reception area

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