Hostess (Muscat, Oman)

Job Summary:

We are seeking a friendly and attentive waitress to join our restaurant team. The ideal candidate will have a passion for customer service and ensure a pleasant dining experience for all guests. Responsibilities include taking orders, serving food and beverages, and maintaining a clean and welcoming dining environment.

Key Responsibilities:

• Greet customers promptly and courteously as they arrive.
• Present menus and explain daily specials, if applicable.
• Take accurate food and beverage orders and relay them to the kitchen and bar staff.
• Serve food and drinks in a timely manner.
• Check in with guests to ensure satisfaction with each course.
• Address customer questions or concerns with professionalism and escalate when necessary.
• Clear and reset tables for the next guests.
• Handle payments accurately and process transactions using the POS system.
• Maintain cleanliness and organization in the dining area.
• Follow all health and safety regulations.
• Collaborate with team members to ensure smooth restaurant operations.

Qualifications:

• Previous restaurant or hospitality experience preferred.
• Excellent communication and customer service skills.
• Ability to work efficiently in a fast-paced environment.
• Positive attitude and professional appearance.
• Flexibility to work various shifts, including nights, weekends, and holidays.
• Ability to stand and walk for extended periods.