Hospital Front Office Executive

Front Office Responsibilities

• Patient and Visitor Interaction: Greet and assist patients and visitors in a courteous and professional manner, serving as the first point of contact.
• Appointment Management: Schedule appointments, manage patient flow, and handle inquiries about services, appointments, and clinic policies.
• Communication: Answer and direct phone calls, take messages, and handle correspondence.
• Administrative Tasks: Assist with filing, photocopying, data entry, and maintaining patient records and files.
• Reception Area: Maintain a clean, organized, and welcoming reception area.

Billing Responsibilities

• Bill Preparation: Prepare accurate patient bills for various services, including OPD, IPD, and diagnostics, by checking treatment records.
• Payment Processing: Process payments from various sources (cash, card, UPI, insurance) and generate receipts.
• Insurance and TPA Coordination: Coordinate with third-party administrators (TPA) and insurance companies for credit billing and claim processing.
• Discharge and Final Billing: Prepare discharge summaries and final bills in coordination with clinical and nursing staff.
• Reconciliation: Perform daily cash and billing reconciliation and update patient accounts.
• Query Resolution: Address and resolve patient billing-related queries promptly and professionally.

Skills and Qualifications

• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Proficiency in billing software and standard office software like Microsoft Office.
• A customer service-oriented mindset with a high level of attention to detail and accuracy.
• Ability to maintain confidentiality.
• Familiarity with different payment methods and insurance processes is essential

Qualification and experience:- Bachelors Digree in Hospital Management (BHM)with minimum 1 yrs experience in Front Office/ Billing/ Reception required

Any queries please feel free to WhatsApp ar 7001478869

Job Types: Full-time, Permanent

Pay: ₹10,000.00 - ₹18,000.00 per month

Benefits:

• Provident Fund

Work Location: In person