Hospital Administrator

Job Description

About us Saroj Super Speciality Hospital is a healthcare provider, par excellence, fast establishing itself as a global industry model in the tertiary healthcare system of India. Operating since 1997, this 154 + bedded Multi-Super Speciality hospital, located in the North-West region of Delhi was inaugurated by the then Hon’ble Chief Minister of Delhi, Shri Sahib Singh Verma and by the Hon’ble Lt. Governor of Delhi, Late Shri Tajinder Khanna. In March 2001, the hospital was established as a Heart Institute which was inaugurated by the then Hon’ble President of India, Late Shri K R Narayanan. With the onset of 2015, it has come up as Saroj Super Speciality Hospital. Equipped with latest technologies, and modern amenities, it has sophisticated medical diagnostic and therapeutic equipment’s like highly advanced Cath lab Units, Operation Theatres, Ultra-fast Multi slice CT scan, Non-invasive cardiac lab and many other state-of-the art technologies for performing advanced laparoscopic surgeries. Saroj Super Speciality Hospital provides you comprehensive health care services through its Centres of Excellence and its various departments and OPD blocks. It offers super-speciality services in the field of Medicine, ENT, Joint Replacement surgeries, Cardiac Surgery, Neurology, Nephrology, Minimal Access surgeries, Neurosurgery, Endocrinology, Gastroenterology, Cosmetic and Reconstructive surgeries to name a few. Job Description : Night MOD (Manager On Duty)/Administrator To ensure that all night incidents are identified, managed and reported, problems are addressed and patient care is maintained. Provision of customer-focused management of ward and hospital activities, facilities and resources at night. Position Summary: The Manager on Duty (MOD) during the night shift is responsible for overseeing the smooth operation of the hospital facility during non-business hours. This role serves as the highest-ranking administrator onsite at night and ensures quality patient care, staff coordination, emergency response, and adherence to operational protocols. Key Responsibilities: Facility Oversight: Ensure the facility is operating and safely during night hours. Serve as the point of contact for any escalated issues on infrastructure. Supervision: Support and oversee nursing and support staff; address staffing shortages and reassign duties as needed.(if required) Patient Care Coordination: Respond to urgent patient care situations, concerns, and complaints; facilitate communication between departments when necessary. Policy Compliance: Monitor staff compliance with hospital policies, procedures, and clinical protocols. Lead coordination: Document and report any significant incidents, patient issues, or staff concerns to daytime leadership via shift reports or designated systems. Admissions & Discharges: Oversee patient admissions, transfers, and discharges to ensure proper procedure and documentation. Responsible for the continuity of care of patient by ensuring that the duty roster is prepared and adhered to by Medical Officers, Technicians and paramedical directly and the nurses through the office of Nursing Superintendent Ensure that proper Standard Operative Procedures are adhered for the efficient care of patients (Admission, care Discharge). Responsible for implementation and adherence to SOPs in all Clinical Specialties, conducting regular Medical Audits on an ongoing basis. Strictly adheres to organization s regulations and policies especially those related to infection control, patient safety and JCI/NABH. · To assist and liaise with the Critical Care Outreach team and other specialist teams. Ensure compliance with healthcare regulations, safety protocols, and accreditation standards. Communication and relationship skills: · Ensure that risks, incidents and operational challenges are communicated clearly with the relevant managers and senior nurses for the areas affected Eligibility & Qualifications Bachelor’s degree in Healthcare Management, Business Administration, or related field. Strong understanding of healthcare regulations and compliance standards. Essential skills Crisis management skills to handle unforeseen situations promptly and maintain operational stability. Conflict resolution skills to mediate disputes and promote a harmonious work environment among staff and patients. Job Type: Full-time Pay: ₹35,000.00 - ₹40,000.00 per month Schedule: Night shift Work Location: In person