🔹 Job Title: E-commerce Associate 📍 Location: Ahmedabad, Gujarat (On-site) 🕒 Experience Required: 1–3 Years 💼 Employment Type: Full-Time 📝 Job Description We are looking for a proactive and detail-oriented E-commerce Associate to join our team in Ahmedabad. The ideal candidate will have 1–3 years of hands-on experience working with major e-commerce platforms including Amazon Vendor Central, Flipkart Seller Hub, and Q-Commerce portals (Blinkit, Zepto, etc.). ✅ Key Responsibilities Manage product listings, catalog uploads, and updates on Amazon, Flipkart, and Q-Commerce platforms Coordinate with marketplace account managers and internal teams to ensure compliance and listing accuracy Monitor order processing, inventory levels, and returns Analyze platform performance reports and optimize listings accordingly Resolve operational issues related to listings, payments, or logistics Run and track promotional campaigns and discounts Work closely with warehouse/logistics to ensure timely deliveries 🎯 Required Skills & Experience 1–3 years of experience in e-commerce account management Hands-on experience with Amazon Vendor Central, Flipkart Seller Hub, Zepto, Blinkit, etc. Strong understanding of listing optimization, SEO, and pricing strategy Analytical mindset with strong Excel skills Excellent communication and coordination skills Bachelor's degree preferred 🌟 What We Offer Competitive salary and performance bonuses Dynamic work environment with a fast-growing brand Opportunity to work with leading marketplace platforms Learning and career growth opportunities Show more Show less

🔹 Job Title: E-commerce Associate 📍 Location: Ahmedabad, Gujarat (On-site) 🕒 Experience Required: 1–3 Years 💼 Employment Type: Full-Time 📝 Job Description We are looking for a proactive and detail-oriented E-commerce Associate to join our team in Ahmedabad. The ideal candidate will have 1–3 years of hands-on experience working with major e-commerce platforms including Amazon Vendor Central, Flipkart Seller Hub, and Q-Commerce portals (Blinkit, Zepto, etc.). ✅ Key Responsibilities Manage product listings, catalog uploads, and updates on Amazon, Flipkart, and Q-Commerce platforms Coordinate with marketplace account managers and internal teams to ensure compliance and listing accuracy Monitor order processing, inventory levels, and returns Analyze platform performance reports and optimize listings accordingly Resolve operational issues related to listings, payments, or logistics Run and track promotional campaigns and discounts Work closely with warehouse/logistics to ensure timely deliveries 🎯 Required Skills & Experience 1–3 years of experience in e-commerce account management Hands-on experience with Amazon Vendor Central, Flipkart Seller Hub, Zepto, Blinkit, etc. Strong understanding of listing optimization, SEO, and pricing strategy Analytical mindset with strong Excel skills Excellent communication and coordination skills Bachelor's degree preferred 🌟 What We Offer Competitive salary and performance bonuses Dynamic work environment with a fast-growing brand Opportunity to work with leading marketplace platforms Learning and career growth opportunities

We are looking for a proactive and customer-focused Technical Support Executive to join our support team. In this role, you will be responsible for handling customer queries and issues related to our smart home products through telephonic and digital channels. Your goal will be to resolve technical problems efficiently, ensure high customer satisfaction, and represent the HomeMate brand positively. Key Responsibilities: Respond to customer queries via phone, email, chat, or support tickets. Provide technical assistance and troubleshooting for HomeMate smart home products. Guide customers through installation, configuration, and issue resolution processes. Track, manage, and resolve support tickets using the CRM system. Escalate complex issues to higher-level support or engineering teams as needed. Maintain detailed and accurate records of customer interactions. Follow up with customers to ensure their issues are fully resolved. Contribute to knowledge base articles and FAQs to help reduce repeat queries. Uphold the HomeMate brand image by delivering exceptional support experiences. Requirements: 0–3 years of experience in technical/customer support or a related field. Excellent communication skills (both verbal and written). Strong problem-solving and troubleshooting abilities. Basic understanding of smart home devices, IoT, or networking concepts is a plus. Ability to stay calm and patient in challenging situations. Proficiency in using CRM tools and ticketing systems is an advantage. Fluency in English and [other regional languages if required]. Preferred Qualifications: Diploma or Bachelor’s degree in Engineering, Electronics, Computer Science, or related field. Prior experience in a tech or IoT-based customer support role. What We Offer: Competitive salary and performance incentives Friendly and collaborative work environment Training on smart home technology and products Opportunities for career growth in a fast-growing industry Ready to join the HomeMate family and help customers experience the future of smart living? Apply now!