Home Care Supervisor

We are hiring a Home Care Supervisor to manage daily staff operations across assigned residential societies. This field-based role ensures smooth service delivery, effective team management, and high client satisfaction, serving as the main link between field staff, residents, and the operations team.

Key Responsibilities

• Supervise and monitor the work of 30–32 field staff across assigned societies
• Prepare and manage weekly and monthly staff rosters for efficient deployment
• Conduct daily briefings and reviews, ensuring SOP compliance, grooming, and punctuality
• Act as the main point of contact for residents and society representatives, addressing feedback, complaints, and service requests
• Assist with recruitment by shortlisting and screening new staff, supporting onboarding, and conducting field training
• Procure daily utility items, track inventory, and maintain records of usage
• Handle shift escalations, carry out quality audits, and ensure staff readiness
• Maintain daily logs, prepare reports, and provide feedback to management for process improvements

Qualifications, Experience & Skills

• Minimum 2 years of experience in supervision or a related field (Required)
• Strong people management and coordination skills
• Customer-focused with excellent communication abilities
• Calm under pressure with strong problem-solving skills
• Fluent in Hindi or Gujarati and English (Required)
• Familiarity with WhatsApp and Google Sheets
• Ability to ensure discipline, accountability, and team motivation
• Candidate based in Vadodara, Gujarat (Required)

Benefits

• Competitive salary package
• Uniform and company ID provided
• Opportunity for career growth within the organization

Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹20,000.00 per month

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• Home Care Supervisor: 2 years (Required)

Language:

• Hindi/Gujarati and English (Required)

Location:

• Vadodara, Gujarat (Required)