Holiday Sales Consultant - Offrole

CIEL HR

1 - 5 years

3 - 6 Lacs

bengaluru

Posted:1 month ago| Platform:

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Skills Required

itinerary travel sales travel planning international travel

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Lead Engagement & Conversion: Manage high-potential inbound leads (400+ invite requests per trip), conduct structured consultative conversations, and convert interest into confirmed bookings.
Customer Discovery: Uncover traveler motivations, preferences, and concerns to tailor trip recommendations effectively.
Product Knowledge & Storytelling: Present itineraries, inclusions, and logistics with clarity while bringing the trip alive through compelling storytelling.
Relationship Building: Establish rapport quickly, becoming a trusted advisor who guides customers through their decision-making journey.
Sales Excellence: Drive conversions for high-ticket, curated holidays while maintaining customer satisfaction and trust.
Organization & Follow-up: Maintain accurate lead records, track follow-ups, and ensure no customer touchpoint is missed.
Customer Experience Advocacy: Champion Scapias brand promise of deeply immersive travel, ensuring every interaction reflects our ethos.

Preferred candidate profile

13 years of sales experience, preferably in travel, lifestyle, events, education, or other consultative, high-involvement industries.
Proven track record of success in high-ticket, non-transactional sales.
Prior experience in customer-facing roles with a focus on trust-building, emotional engagement, and delivering premium services

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