Hiring Master Data Management / Customer Master Analyst Pune (US Shift)

2 - 5 years

0 Lacs

Posted:2 weeks ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Summary:


We are looking for a dedicated Master Data Management / Customer Master Analyst to manage and maintain customer master records in ERP/CRM systems, ensuring data accuracy, collaborating cross-functionally, and driving process improvements.

 

Key Responsibilities:

  • Create, update, and maintain customer master records in ERP/CRM systems

  • Collaborate with Sales, Finance, and Operations to ensure timely and accurate data entry

  • Perform regular audits and data cleansing to maintain high data quality

  • Resolve data-related issues and respond to stakeholder inquiries

  • Support process improvement initiatives related to master data management

  • Document procedures and maintain detailed SOPs for customer data processes

 

Required Skills & Qualifications:

  • Bachelors degree in any discipline

  • 2 to 5 years of experience in a BPO environment (preferably in Retail / CPG / Manufacturing)

  • Strong understanding of master data processes, amendments, pricing, licensee, pricing sheets, reports

  • Prior customer / client facing experience

  • Proficient in MS Office (especially Excel)

  • Excellent attention to detail, analytical ability, and problem-solving skills

  • Good communication skills (verbal & written)

 

 

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