Posted:1 month ago|
Platform:
Work from Office
Full Time
Key Responsibilities:
Handle customer queries via Email, chat, Backend or ticketing systems
Ensure timely and accurate data entry, verification, and processing
Resolve issues within defined turnaround times and ensure customer satisfaction
Maintain updated knowledge of client products and service
Follow standard operating procedures and adhere to company guidelines
Collaborate with internal teams to ensure seamless operations
Required Skills & Qualifications:
Excellent written communication skills in English
Strong attention to detail and analytical ability
Good typing speed with accuracy (minimum 30-35 WPM)
Proficient in MS Office and basic computer applications
Ability to work in rotational/night shifts
Minimum qualification: Graduates preferred
Prior experience in a BPO or back-office environment is a plus
Note : Kindly Mention HR name as Nawaz khan on above the CV while coming for Walk-in Interview
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