Job
Description
Work Environment: This role involves rotational shifts on a weekly basis . Shift allowances will be provided as per company policy. Employees will also have the flexibility to work from home during night shifts to support convenience and continuity. Job Responsibilities: System Monitoring and Incident Management: Monitor the health and performance of critical systems, applications, and services. Respond to incidents, troubleshoot issues, and ensure timely resolution to minimize downtime and service disruptions. Automation and Scripting: Develop and maintain automation scripts and tools to streamline operational tasks, deployment processes, and infrastructure management. Infrastructure Management: Manage and scale the underlying infrastructure, including servers, cloud services, and network components. Implement best practices for configuration management, monitoring, and disaster recovery. Release Management: Collaborate with development teams to ensure smooth and reliable software releases. Participate in the design and implementation of deployment strategies. Performance Optimization: Identify performance bottlenecks and optimize the system to improve reliability and response times. Capacity Planning: Analyze system capacity and plan for future growth to meet increasing demands. Security and Compliance: Implement security best practices and ensure compliance with relevant industry standards and regulations. Collaboration and Documentation: Work closely with cross-functional teams, including developers, product managers, and operations, to ensure efficient communication and knowledge sharing. Document processes, procedures, and troubleshooting guides. On-Call Support: Participate in an on-call rotation to handle urgent issues and incidents outside regular business hours. Qualifications: Experience with Cloud Technologies: Proficiency in working with one or more cloud platforms like AWS, Google Cloud Platform, or Microsoft Azure. Programming and Scripting Skills: Strong knowledge of at least one programming language (e.g., Python, Java,) and experience with shell scripting. System Administration: Linux/Unix system hands on and good to have administration and networking concepts. Monitoring and Logging: Experience with monitoring tools such as Prometheus, Grafana, Nagios, and log management solutions like ELK stack. Infrastructure as Code (IaC): Knowledge of Infrastructure as Code tools like Terraform or CloudFormation. Automation and Configuration Management: Experience with tools like Ansible, Chef, or Puppet for automating infrastructure management. Version Control: Familiarity with version control systems like Git. Problem-Solving Skills: Ability to analyze and troubleshoot complex technical issues and can work with other teams to help and streamline Process. Communication Skills: Strong verbal and written communication skills to collaborate effectively with team members and stakeholders. KPI/Metrics: Understand Key SRE Metrics such as Availability, SLA/SLO, MTTA and MTTR Any hands on individual with BCA/MCA and B.Tech background.
