Hiring for customer support

1 - 6 years

0 Lacs

Posted:2 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Dear Candidate,
We are currently hiring for one of our Esteemed Client for Customer Support Voice Process.

Job Opening: International Voice Process


We're hiring experienced professionals for an International Voice Process. You'll handle inbound and outbound calls, assist global customers, and provide accurate support and resolutions.

Key Responsibilities:

  • Customer Support Executive Cognizant (Roles & Responsibilities):

    • Handle customer queries via calls.

    • Provide prompt and accurate resolutions.

    • Maintain professionalism and empathy in all interactions.

    • Log issues and solutions in the system.

    • Follow process guidelines and meet quality targets.

    • Collaborate with internal teams for escalations.


Eligibility Criteria:

  • Education:

  • Experience:

  • Communication:

  • Availability:


Interview Process:

  1. HR Screening

  2. Voice Versant

  3. Operations Round


Apply Now!

HR Sahasra


Note: ONLY EXCELLENT ON COMMUNICATION SKILLS & IMMEDIATE JOINERSReferences are Highly Appreciated

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