Hiring for Customer Support Officer in Bengaluru

O3Hire

1 - 6 years

0 Lacs

bangalore

Posted:1 week ago| Platform: Shine logo

Apply

Skills Required

chat process customer service email process

Work Mode

On-site

Job Type

Full Time

Job Description

Key Roles & Responsibilities:

Raising the customer issues and complaints to the concerned department in the organization.
Ensure resolution of customer service issues within pre-defined TAT by regularly following up with the concerned departments.
Sending important communication of customers.
Ensure the standard of quality and brand value while interacting with customers for resolving the queries and complaints.
Sending communication to customer through various modes available like email or phone call.
Handling customer queries through mail & chat process in NBFC.
Reduction in customer service issues raised by customers.

More Jobs at O3Hire

Admissions Officer

Ahmedabad, Gujarat

Experience: Not specified

INR 4 - 7 Lacs

Auto loan Sales Executive

Mumbai District, Maharashtra

Experience: Not specified

INR 1 - 4 Lacs

Area Sales Officer(Education Industry)

Mumbai District, Maharashtra

Experience: Not specified

INR 4 - 6 Lacs

Car Loan Sales Executive

Baramati, Pune, Maharashtra

Experience: Not specified

INR 2 - 4 Lacs

International Voice Process

Hyderabad District, Telangana

Experience: Not specified

INR 4 - 8 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.