Hiring for a Big 4_Cash Applications_Billing_Dispute Management

1. Billing Specialist

Job Summary:

Key Responsibilities:

• Prepare and issue invoices based on contract terms and service delivery.
• Validate billing data and ensure accuracy.
• Coordinate with sales, delivery, and finance teams to resolve billing issues.
• Maintain billing records and documentation.
• Monitor accounts receivable and follow up on outstanding payments.
• Assist in month-end closing and reporting.

2. Dispute Management Analyst

Job Summary:

Key Responsibilities:

• Review and analyze disputed invoices or payments.
• Communicate with customers to understand the nature of disputes.
• Collaborate with billing, sales, and delivery teams to resolve issues.
• Document dispute cases and maintain resolution logs.
• Provide regular updates to stakeholders on dispute status.
• Support audit and compliance requirements.

Cash Application Specialist

Job Summary:

Key Responsibilities:

• Apply customer payments (checks, wire transfers, ACH) to appropriate invoices.
• Reconcile unapplied cash and resolve payment discrepancies.
• Work closely with collections and billing teams.
• Maintain accurate records of transactions.
• Assist in month-end and year-end closing activities.
• Generate reports on cash application metrics.