Hindi Voice Process Freshers Hiring

As a Telecaller at the company, your role involves contacting potential or existing customers to inform them about products like credit cards, loans, and insurance. You will be required to make outbound calls to customers, provide information, gather feedback, and follow up on inquiries. Additionally, you will answer inbound calls to address queries, resolve issues, and maintain customer records accurately by updating databases with relevant information. Key Responsibilities: - Making Outbound Calls: Contact potential or existing customers to inform them about products or services, gather feedback, or follow up on inquiries. - Receiving Inbound Calls: Answer incoming calls from customers to provide information, resolve issues, and address queries or complaints. - Maintaining Customer Records: Accurately record details of interactions and update customer databases with relevant information. - Achieving Targets: Meet call and sales quotas, and contribute to team performance goals. - Customer Relationship Management: Build and maintain positive relationships with customers, ensuring high satisfaction and loyalty. Qualifications Required: - Good communication skills - Ability to handle customer queries effectively - Basic computer skills for updating customer records - Willingness to work towards achieving set targets - Customer service experience is a plus Please note that the company offers a fixed basic salary along with incentives based on performance. Additionally, you will be entitled to health insurance benefits as part of the full-time job position. If you are interested in this opportunity, kindly contact Hr Himanshu Tyagi at 7303256206 or email at hr@emoro.in. The work location is at B41, Sector 2, Noida. (Note: Any additional details of the company were not provided in the job description.),