Role Overview: As a Telecaller at the company located in B41, Sector 2, Noida, your primary responsibility will be to make outbound calls to potential or existing customers to inform them about products such as credit cards, loans, and insurance. Additionally, you will also receive inbound calls from customers to provide information, resolve issues, and address queries or complaints. Your role will involve maintaining customer records accurately, achieving call and sales targets, and contributing to team performance goals. Moreover, you will be expected to build and maintain positive relationships with customers to ensure high satisfaction and loyalty. Key Responsibilities: - Making Outbound Calls: Contact potential or existing customers to inform them about products or services, gather feedback, or follow up on inquiries. - Receiving Inbound Calls: Answer incoming calls from customers to provide information, resolve issues, and address queries or complaints. - Maintaining Customer Records: Accurately record details of interactions and update customer databases with relevant information. - Achieving Targets: Meet call and sales quotas, and contribute to team performance goals. - Customer Relationship Management: Build and maintain positive relationships with customers, ensuring high satisfaction and loyalty. Qualifications Required: - Proven experience in telecalling or customer service roles would be advantageous. - Strong communication skills in Hindi and basic English. - Ability to work towards targets and deadlines. - Good interpersonal skills to build positive relationships with customers. Please note that the company offers a basic fixed salary with additional incentives, health insurance benefits, and the job type is full-time with an in-person work location. Role Overview: As a Telecaller at the company located in B41, Sector 2, Noida, your primary responsibility will be to make outbound calls to potential or existing customers to inform them about products such as credit cards, loans, and insurance. Additionally, you will also receive inbound calls from customers to provide information, resolve issues, and address queries or complaints. Your role will involve maintaining customer records accurately, achieving call and sales targets, and contributing to team performance goals. Moreover, you will be expected to build and maintain positive relationships with customers to ensure high satisfaction and loyalty. Key Responsibilities: - Making Outbound Calls: Contact potential or existing customers to inform them about products or services, gather feedback, or follow up on inquiries. - Receiving Inbound Calls: Answer incoming calls from customers to provide information, resolve issues, and address queries or complaints. - Maintaining Customer Records: Accurately record details of interactions and update customer databases with relevant information. - Achieving Targets: Meet call and sales quotas, and contribute to team performance goals. - Customer Relationship Management: Build and maintain positive relationships with customers, ensuring high satisfaction and loyalty. Qualifications Required: - Proven experience in telecalling or customer service roles would be advantageous. - Strong communication skills in Hindi and basic English. - Ability to work towards targets and deadlines. - Good interpersonal skills to build positive relationships with customers. Please note that the company offers a basic fixed salary with additional incentives, health insurance benefits, and the job type is full-time with an in-person work location.