Hindi Voice Process banking & finance

As a Telecaller at the company, your primary responsibility will involve making outbound calls to potential or existing customers to inform them about products such as credit cards, loans, and insurance. Additionally, you will receive inbound calls from customers, providing information, resolving issues, and addressing queries or complaints. Your role will also entail maintaining customer records by accurately recording interactions and updating databases. Achieving sales targets, contributing to team performance goals, and building positive customer relationships will be key aspects of your job. Key Responsibilities: - Making Outbound Calls: Contact potential or existing customers to inform them about products or services, gather feedback, or follow up on inquiries. - Receiving Inbound Calls: Answer incoming calls from customers to provide information, resolve issues, and address queries or complaints. - Maintaining Customer Records: Accurately record details of interactions and update customer databases with relevant information. - Achieving Targets: Meet call and sales quotas, and contribute to team performance goals. - Customer Relationship Management: Build and maintain positive relationships with customers, ensuring high satisfaction and loyalty. Qualifications Required: - Education: Secondary (10th Pass) preferred. - Work Location: In person.,