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Helpdesk Personnel

Helpdesk Personnel

CBRE

2 - 5 years

2 - 5 Lacs

chennai

Posted:2 weeks ago| Platform:

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Skills Required

helpdesk personnel

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced Helpdesk Personnel to join our team in CBRE South Asia. The ideal candidate will have excellent communication skills and the ability to provide top-notch support to our clients.

Roles and Responsibility

Provide exceptional customer service and support to clients through various channels.
Respond to client inquiries and resolve issues professionally and promptly.
Utilize problem-solving skills to address complex issues and enhance customer satisfaction.
Collaborate with internal teams to resolve complaints and improve overall customer experience.
Maintain accurate records of client interactions and issue resolutions.
Continuously update knowledge of products and services to provide informed support.

Job Requirements

Excellent communication and interpersonal skills are essential.
Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
Strong problem-solving and analytical skills are necessary.
Proficiency in using computer systems and software applications is required.
Ability to work collaboratively as part of a team.
Strong attention to detail and organizational skills are vital.

Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

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