Help Desk Support

Infinite Computer Solutions

8 - 12 years

0 Lacs

rajasthan

Posted:3 weeks ago| Platform: Shine logo

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Skills Required

help desk support

Work Mode

On-site

Job Type

Full Time

Job Description

Job Description As a Help Desk Support, you will be responsible for providing assistance and technical support to users in a timely and efficient manner. Your role involves troubleshooting IT related issues, resolving user queries, and ensuring smooth operation of systems. Key Responsibilities - Provide first line support to users via phone, email, or in person - Troubleshoot hardware and software issues - Escalate complex problems to the appropriate team - Maintain accurate records of user issues and solutions - Assist in the setup and configuration of new equipment Qualifications - Graduate degree in a relevant field - Minimum of 8 years to a maximum of 10 years of experience in IT support or related field Please note that additional details about the company were not provided in the job description.,

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Infinite Computer Solutions

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Help Desk Support