Help Desk Administrator

As an Application Help Desk Administrator at Check Point, you will play a crucial role in providing front-facing support for the company's employees and related IT services. Your key responsibilities will include: - Providing technical support for users of Microsoft Windows-based systems, such as desktop computers, laptops, and servers. - Installing, configuring, and troubleshooting Microsoft Windows operating systems, software applications, and hardware devices. - Troubleshooting issues within Active Directory and Exchange Server environments. - Resolving printer and scanner issues efficiently. - Conducting end-user training on Microsoft Windows products and services. - Collaborating with other IT team members to ensure the smooth operation of the company's IT infrastructure. - Offering Salesforce support and maintaining effective communication with employees through phone, email, and text in English. - Implementing policies, procedures, and technologies to proactively address service delivery issues. - Adapting to additional responsibilities as required by the business. Qualifications for this role include: - 4+ years of experience in Microsoft Windows system administration. - Proficiency in Active Directory, Exchange Server, and other Microsoft products and services. - Strong troubleshooting skills to address technical issues effectively. - Excellent written and verbal communication abilities. - Capacity to work both independently and collaboratively within a team. - Quick adaptability to new technologies. - Familiarity with cloud computing technologies is considered advantageous. - Knowledge of Mac OS and Linux would be an added benefit. Join Check Point as an Application Help Desk Administrator to leverage your technical expertise and communication skills in supporting the company's IT infrastructure and ensuring seamless operations for employees worldwide.,