Health Records Officer

Role Overview: As a Health Records Support team member at Borders General Hospital, you will be responsible for providing assistance to patients and staff in various departments, including Outpatients and A&E. You will have the opportunity to contribute to the values of Care and Compassion, Quality and Teamwork, Dignity and Respect, and Openness, Honesty, and Responsibility. Your role will involve working on weekdays between 8am to 8pm, covering a variety of hours to support the operational needs of the hospital. Key Responsibilities: - Provide support in managing health records for patients - Assist in reception duties in Outpatients and A&E - Maintain a high level of professionalism and confidentiality in handling patient information - Work collaboratively with the healthcare team to ensure efficient record-keeping processes - Demonstrate excellent interpersonal skills in dealing with patients and colleagues - Utilize good organizational skills to handle a busy environment effectively - Display competent keyboard skills for accurate data entry and record management Qualifications Required: - Ability to work efficiently in a fast-paced and demanding healthcare environment - Excellent interpersonal skills and the ability to communicate effectively with patients and staff - Strong organizational skills to manage multiple tasks and priorities - Proficient keyboard skills for accurate data entry and record-keeping - Prior experience in a healthcare setting is desirable but not mandatory Please Note: - Applications should be submitted early as late applications will not be accepted - NHS Scotland is committed to promoting equality and diversity in the workforce, welcoming applications from all sections of society to ensure a truly representative and inclusive working environment. Role Overview: As a Health Records Support team member at Borders General Hospital, you will be responsible for providing assistance to patients and staff in various departments, including Outpatients and A&E. You will have the opportunity to contribute to the values of Care and Compassion, Quality and Teamwork, Dignity and Respect, and Openness, Honesty, and Responsibility. Your role will involve working on weekdays between 8am to 8pm, covering a variety of hours to support the operational needs of the hospital. Key Responsibilities: - Provide support in managing health records for patients - Assist in reception duties in Outpatients and A&E - Maintain a high level of professionalism and confidentiality in handling patient information - Work collaboratively with the healthcare team to ensure efficient record-keeping processes - Demonstrate excellent interpersonal skills in dealing with patients and colleagues - Utilize good organizational skills to handle a busy environment effectively - Display competent keyboard skills for accurate data entry and record management Qualifications Required: - Ability to work efficiently in a fast-paced and demanding healthcare environment - Excellent interpersonal skills and the ability to communicate effectively with patients and staff - Strong organizational skills to manage multiple tasks and priorities - Proficient keyboard skills for accurate data entry and record-keeping - Prior experience in a healthcare setting is desirable but not mandatory Please Note: - Applications should be submitted early as late applications will not be accepted - NHS Scotland is committed to promoting equality and diversity in the workforce, welcoming applications from all sections of society to ensure a truly representative and inclusive working environment.