Health Coach Team Lead (Clinical Nutritionist)

Job Description

Health Coach job description Roles and Responsibilities: Team and matrics ownership as well as management: Proactive check-ins with the Coaches for managing their business matrices Working with the coaches to get a timely closure to ad hoc business requirements Audits and quality assessment , as well as training of the team/respective stakeholders for the same Documentation, report creation and presentation of the assigned business matrices and improvement status thereof Team management, motivation, hiring and training For assigned patients: Proactive check-ins with patients to ensure they are adhering to the program consistently Monitor patient status via platform at regular intervals and conduct video calls, phone calls, and chats on a regular basis Report patient data accurately and consistently to update patients daily assessment scores on parameters like diet, fitness, medicines, and mental health Conduct diet counselling sessions based on doctor guidelines and suggest diet plan modifications if required Coach patients to comply with doctors guidelines e.g., restriction of smoking or alcohol Create a good relationship with the patients and provide basic mental health counselling by listening to patient concerns and answering queries Track patients fitness routine and check adherence to prescribed rehab program Track patient vitals, lab test results and symptoms to assess for emergency/critical needs Ensure alerts are being raised to respective doctors based on platform guidelines Communicate clearly and encourage the patients to ensure they follow the program and can achieve their improvement goals Work closely with doctors, physiotherapists, and psychiatrists if there is no patient improvement despite adherence to the program Skills and Requirements: Degree: Bachelors Degree in Nutrition or Health Science Masters degree in Nutrition or Health Science is a plus NBHWC Health coach training certification is a plus ACE Health coach certification is a plus Registered Dietician is preferable Experience: Seven plus years of experience in Health/Nutrition counselling Language : English and Hindi is mandatory Skills: Ability to work in cross functional settings and coordinate with variety of stakeholders like doctors, therapists, operations team and product team Tech savvy and can work with computers, phones, and tablets in a remote setting Friendly, empathetic and ability to cultivate strong relationships with patients Clear communication skills with the ability to motivate and induce positive behavior change within patients Passionate about fitness and diet with a team-player attitude Basic understanding of positive psychology with an ear to patiently listen to concerns when needed Strong computer skills with knowledge of Microsoft Programs such Word, PowerPoint, Excel etc .